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E-max BingoConsole Operator's Manual

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Operators Manual
© E-max Gaming Corporation.
9900 Clinton Rd. Cleveland, Ohio 44144
Phone 216.961.3500 • Toll Free 800.321.0757
Part number: HH813
Revision 4
February, 2006
This manual should not be reproduced in any
manner without written consent from the E-max Gaming Corporation Inc.
E-max Gaming Corporation, Inc.

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Summary of Contents for E-max BingoConsole

  • Page 1 9900 Clinton Rd. Cleveland, Ohio 44144 Phone 216.961.3500 • Toll Free 800.321.0757 Part number: HH813 Revision 4 February, 2006 This manual should not be reproduced in any manner without written consent from the E-max Gaming Corporation Inc. E-max Gaming Corporation, Inc.
  • Page 2 E-max Gaming Corporation, Inc.

  • Page 3: Table Of Contents

    Resetting the Flashboard in Manual Mode C H A P T E R Console Security System C H A P T E R Quick Tour Tutorial System Startup Playing Bingo Verifying a Winner Using the Toolbar E-max Gaming Corporation, Inc.
  • Page 4 Special Functions Wild Number Feature Multimedia Functions C H A P T E R Servicing & Cleaning General Cleaning of your E-max Bingo System Replacing the Graphics Panel Light Replacing the Blower Air Filter Replacing the Arm Rest Cleaning the Ball Tray Chamber C H A P T E R Troubleshooting &...
  • Page 5 Data Router Console Side Connections Data Router Field Side Connectors Data Router Field Connector Pin Definitions RF Modulator Connectors A P P E N D I X Specifications A P P E N D I X Wiring Diagrams AC Outlet E-max Gaming Corporation, Inc.
  • Page 6 E-max Gaming Corporation, Inc.

  • Page 7: Getting Started

    Remove the mouse from the plastic bag and set next to the keyboard. At this point, you should inspect the consoles for any obvious shipping damage. If any problems are found, immediately contact your distributor for advice and refer to the Damage Action Process section (1.3) for procedures. E-max Gaming Corporation, Inc.

  • Page 8: Contacting Service

    E-max Technical Assistance Center 1-800-277-6214 1.3 Damage Action Process Your E-max™ Bingo Console contains delicate electronic equipment. It is imperative that you thoroughly inspect the contents of each package before accepting product delivery from the carrier. In case of severe damage, refuse the equipment from the carrier. Contact your distributor for immediate replacement.

  • Page 9: Installation

    (Figure 2.1) Open the set of Atlas bingo balls. The E-max Gaming Corporation recommends ONLY Atlas bingo balls. Atlas bingo balls are multi-colored and double numbered. Other balls may have been specified for your system.

  • Page 10: Console Devices

    It contains the battery pack. 3. Data Router – This provides the external interface for flashboards and hall video. 4. RF Modulator 1 – For Ball Monitor RF Modulator 2 – For Message Monitor Figure 2.2 E-max Gaming Corporation, Inc.

  • Page 11: Basic Controls

    7. Ball Camera with light – Embedded digital camera and white light ball illumination. 8. Ball Tube – Centers balls extracted from mixing chamber over camera. Blower Flashboard Ball reset Switch reset switch switch and and LED Ball Tray switches FIGURE 2.3 E-max Gaming Corporation, Inc.

  • Page 12: Electrical Installation

    NOTE: If you are installing a double blower configuration, you must configure the CPU for two ball chambers. Refer to section 11.10 for hardware setting procedure. CONNECT UPS TO POWER SOURCE: The main AC power input to the E-max Bingo Console should be 115VAC, 60Hz. The power outlet or power cord to the E-max Bingo Console should be wired with 12AWG or 14AWG with ground.

  • Page 13: Powering Up The Console

    1. The main power “ON” switch for the electronic console is located on Outlet Strip #2 (Figure 2.5). After turning on, press the button on the front of the UPS (Figure 2.6). For maximum battery backup time allow the UPS to charge for a full eight hours prior to console use. E-max Gaming Corporation, Inc.

  • Page 14: Flashboard, Video And Audio Installation

    Please refer to the E-max Bingo Console Installation Manual which describes how video, audio and flashboard systems interface to the E-max™. Your E-max™ distributor or factory representative should be consulted and assist with these installations.

  • Page 15: Ball Handling

    The E-max ball chamber uses a special antistatic mat and anti-static coated bingo balls. The anti-static properties of the E-max Bingo Console are dependant on the use of these balls. It is recommended that only the balls that are supplied with the E-max Bingo Console be used.

  • Page 16: Resetting A Ball

    Hold the Flashboard Reset switch down for at least 2 seconds until the flashboards clear. • All of the individual ball switches are now active again for calling new balls. All previous ball information is lost. E-max Gaming Corporation, Inc.

  • Page 17: Console Security System

    Why is there security on the E-max™ console? Regulatory agencies and hall owners are requiring more security and tracing of system operations. Some of the items tracked by the E-max™ during gaming are: 1. Operator key stroke logs 2. Balls called and game patterns for each game 3.
  • Page 18 With the Dell keypad 3. Touch the ENTER button. Note: The Magnetic Card included with your E-max Bingo Console is the “system Key”. You must not loose this card! Keep the card in a safe place and protect it from damage. (Future Upgrade) Initial Factory Security: On a factory new console, a default name and password are entered into the database for a System Administrator.

  • Page 19: Quick Tour

    ENTER button. The Main Menu Screen will appear. From this screen touch the PLAY BINGO button. (Figure 5.1) NOTE: Use the factory supplied password 13629 when starting a new console. Figure 5.0 E-max Gaming Corporation, Inc.

  • Page 20: Playing Bingo

    Activate button. This will bring you back to the Main Menu Screen. Touch the Play Bingo NOTE: A schedule must be activated by a button. This will take you to LIVE GAME SCREEN manager or system administrator before it can be played by a console operator. Figure 5.1 Figure 5.2 E-max Gaming Corporation, Inc.
  • Page 21 Each of these selections will only affect the current game. Any permanent changes to the session’s parameters should be programmed in SETUP located at the Main Menu screen. (See Chapter 6 System Programming – Creating a Bingo Session) E-max Gaming Corporation, Inc.
  • Page 22 Figure 5.3 Hot Key Feature You will notice that each selection button in the E-max™ toolbar has the first letter underlined. The E-max™ features a “hot key” function that allows the caller to select options from the touchscreen or by pressing the first letter of the option on the keyboard.

  • Page 23: Verifying A Winner

    If more than on category is programmed for a bingo session the E-max™ will perform an auto search of all the programmed categories in order to determine a valid winner.
  • Page 24 This adds another dimension to your games security and integrity. Figure 5.6 NOTE: If no valid winner is detected, the payout screen will display the first card type with the entered free space number. E-max Gaming Corporation, Inc.

  • Page 25: Using The Toolbar

    (Figure 5.8). The advertisement will be displayed on the Live Video Window in real time when the SEND button is touched. (To add advertisements see Chapter 6 System Programming) Figure 5.8 E-max Gaming Corporation, Inc.
  • Page 26 FLASHBOARD; if you have a double blower you can change which ball camera will display by touching Camera Settings and you can display an external video source on your hall monitors by touching Video. Figure 5.10 E-max Gaming Corporation, Inc.
  • Page 27 You can also disable the flashboard for the current game by placing a check mark in the Disable Flashboard box. Figure 5.11 The Camera settings button is used in a double blower configuration. This feature allows the caller to switch between the bingo camera and the tear open camera. (Figure 5.12) Figure 5.12 E-max Gaming Corporation, Inc.
  • Page 28 The VIDEO Screen (Figure 5.13) allows you to send an external video source (such as a DVD, VCR or Cable TV) to the halls external monitors. Figure 5.13 Touching the HELP button brings up the electronic copy of this manual (Figure 5.14). The manual is hyperlinked and indexed for quick reference. Figure 5.14 E-max Gaming Corporation, Inc.

  • Page 29: System Programming

    6.0 System Programming Chapter This chapter covers the E-max Bingo Console programming and advanced features. 6.1 Creating and Editing a Bingo Session To create bingo session(s) touch the SETUP button from the Main Menu (Figure 6.0). The Organizations screen is displayed (Figure 6.1) Figure 6.0...
  • Page 30 VALUE NUMERIC, you can change the output values by selecting the drop down box of each. This selection will output the selected value to your flashboard if it supports the display value you selected. Figure 6.3 E-max Gaming Corporation, Inc.
  • Page 31 To edit and or create new sessions touch the Sessions tab (Figure 6.6). This will display the Sessions screen. In the sessions screen you can create a new session, edit an existing session or delete a session. Figure 6.6 E-max Gaming Corporation, Inc.
  • Page 32 The Color drop down box will define color of face cards that you will be using for the selected activity. The Pattern drop down box will define the pattern that you will be using for the selected activity. E-max Gaming Corporation, Inc.
  • Page 33 Touch the desired card type and series to select it. Next, touch the cut window to select the Figure 6.10 cut of your bingo paper. Now you can touch the up window to select the number of sheets in your paper package. E-max Gaming Corporation, Inc.

  • Page 34: Game Pattern Definitions

    Description fields. The pattern itself is shown in the pattern area below the name and description fields. The Number of Combinations for the selected pattern will be displayed to the right of the selected pattern area. In Figure 6.11 the pattern (Standard) is displayed with its 12 number of combinations. Figure 6.11 E-max Gaming Corporation, Inc.
  • Page 35 Share – True Overlap – False Definition: Patterns that are next to but do not share any cells and patterns that share one and only one cell. Touch – True Share – False Overlap – True E-max Gaming Corporation, Inc.
  • Page 36 Overlap – False Definition: Patterns with one or more cells are between patterns. There are 214 preprogrammed patterns included with your E-max™ Bingo Console. You can use these patterns or create your own. You can also combine any number of programmed patterns to create multiple bingo patterns.
  • Page 37 Special Functions Chapter This chapter will take you through the steps to use the E-max™ System special gaming features. In this chapter you will learn about: Calling wild numbers E-max Multimedia Functions 7.0 Wild Number Feature The following wild number options are available to select from: •...

  • Page 38: Multimedia Functions

    Power Point – Runs Microsoft PowerPoint™ Presentations. • Macro Media – Runs full Audio/Video Flash Presentations. Touch the Multi Media button from the Main Menu screen. This will bring up the Multimedia Options screen. (Figure 7.1) Figure 7.1 E-max Gaming Corporation, Inc.
  • Page 39 Figure 7.2 7.3 Power Point Presentations The E-max Bingo Console can run Microsoft® Power point presentations in either .PPT or .PPS files. To run a power point presentation; follow the procedure below: 1. Insert your CD into the DVD (top) drive of the Dell CPU.
  • Page 40 At the end of the show, the Power Point options window reappears on the callers monitor. 7.4 Macro Media Presentations The E-max Bingo Console can run macromedia® Flash Media presentations in .SWF files. To run a Macro Media presentation; follow the procedure below: Insert your CD into the DVD (top) drive of the Dell CPU.
  • Page 41 7.5 Playing Videos during a Session The E-max Bingo Console can play videos/ DVD’s during an active gaming session. To do this; follow the procedure below: 1. Insert your media (VHS tape/ DVD) into your player. 2. Press Play on your device 3.
  • Page 42 OK. Figure 7.6 NOTE: Your VCR is factory preset to work with the E-max™ Bingo Console. During shut down or power failure the VCR may loose the setting memory. If this happens, set the VCR channel to channel 4...

  • Page 43: Servicing & Cleaning

    The Graphics Panel fluorescent light is located just inside the electronic console above the graphics panel door. Remove the Light fixture from the console and gently squeeze the diffuser lens to remove it from the fixture. The fluorescent lamp should be replaced with the lamp specified in Appendix B. E-max Gaming Corporation, Inc.

  • Page 44: Replacing The Blower Air Filter

    8.4 Replacing the Arm Rest Call for Service to replace Arm Rest. 8.5 Cleaning Ball Tray Chamber Call your authorized E-max™ distributor for all ball chamber maintenance FOR ALL OTHER SERVICE NEEDS CONTACT YOUR LOCAL DISTRIBUTOR OR E-max™ REPRESENTATIVE. E-max Gaming Corporation, Inc.
  • Page 45 The trouble shooting guide is broken down into four main sections: 1. System Power 2. Electronics Console 3. Ball Console 4. Bingo System Isolate your particular problem to one of these sections and then refer to that section for guidance. E-max Gaming Corporation, Inc.
  • Page 46 ON position UPS did not work properly UPS defective or battery Call for service to replace when AC power failed pack worn or defective the UPS UPS is beeping Low AC line voltage Specification in Appendix E-max Gaming Corporation, Inc.
  • Page 47 Communications cable to Dell Plug in cable to the Data unplugged Router and/or to Dell COM1 as shown in Appendix Dell computer defective Call for service. In the meantime, try Manual Mode operations E-max Gaming Corporation, Inc.
  • Page 48 AC power unplugged Plug in power cord to Outlet1 strip as shown in Appendix Defective equipment Call for service Mouse or keyboard Cable(s) unplugged Plug in cable(s) to Dell as shown in Appendix Defective equipment Call for service E-max Gaming Corporation, Inc.
  • Page 49 Call for service One or a few of the ball tray Defective Ball Tray Call for service. In the switches do not work meantime, use the touch panel on the Operator Monitor to call and reset balls E-max Gaming Corporation, Inc.
  • Page 50 During a given game, the System OK. The switch will the ball tray switch works the system disables all repeat become active again on Next first time, but not the second actuations of a ball tray switch Game. time E-max Gaming Corporation, Inc.
  • Page 51 Check Dell troubleshooting procedures shown above Flashboard type not Call for service. compatible with new Console Add on Electronic gaming unit Not certified by Arrow as Call for service. system does not work properly compatible with new Console E-max Gaming Corporation, Inc.

  • Page 52: Ups Status Indicators And Alarms

    A battery that is near end of its useful life has insufficient runtime and should be replaced. (CALL FOR SERVICE IF THIS OCCURS!) Chirps for 1 Minute Every 5 Hours – this alarm is sounded whenever the battery has failed the automatic diagnostic test. E-max Gaming Corporation, Inc.

  • Page 53: Warranty Information

    Equipment will, for a period of ONE (1) YEAR from the date of original purchase of any Equipment in the 'E-max™' product line from an authorized EGC dealer, be free from manufacturing defects in material and workmanship. Purchaser represents to EGC that no employee, agent, or representative of EGC (or an EGC dealer) has made any representation or warranty regarding the Equipment except as set out herein.
  • Page 54 Any legal action against the EGC for a default of its obligations under this Limited Warranty must be commenced within two (2) years from the date the Equipment was sold by an authorized dealer of the Equipment. E-max Gaming Corporation, Inc.
  • Page 55 Cleveland, Ohio 44144 Please be sure to include the name, model number, serial number, date of original purchase, and the distributor from whom you purchased the Equipment, as well as any actions taken to correct the problem. E-max Gaming Corporation, Inc.
  • Page 56 E-max Gaming Corporation, Inc.

  • Page 57: Back Up Cd

    Chapter 11.0 System Utilities System Utilities takes you through the system administrator and maintenance operations of the E-max Bingo Console. In this section you will learn how to: Create a back up CD of user programming (sessions and games) Restore lost game data...

  • Page 58: Restore Lost Game Data

    Menu 6. Open the CDRW drive and insert the Arrow Backup CD PN: HH815. (this is the bottom of the two drives) 7. Touch the restore button 8. The restore operation window will appear Figure 11.1 E-max Gaming Corporation, Inc.

  • Page 59: Configure The Operating System

    17. remove the backup CD from the drive 11.3 Configure the operating system To configure the E-max™ console for RNG or Caller’s Choice features, follow the procedure below and refer to figure 11.3 Caution: Check with the local and state laws regarding caller’s choice and random number generator before installing these features on the E-max™...

  • Page 60: Install Software Updates

    11.4 Install Software Updates To update the E-max™ consoles operating system, follow the procedure below and refer to figure 11.4 Caution: Read the upgrade data sheet provided with the update CD carefully before updating the OS on the E-max™ Bingo Console 1.

  • Page 61: Touch Screen Calibration

    11.5 Touch Screen Calibration To calibrate the E-max™ touch screen, follow the procedure below and refer to figure 11.5 Caution: It is recommended that a small object (a pen tip) be used when calibrating the touch screen. This will ensure the best possible control of the screen for the console operator.
  • Page 62 11.6 Setting the Date and Time To set the E-max™ Date and Time, follow the procedure below and refer to figure 11.6 NOTE: The date and time are automatically updated from the CPU clock. 1. Power up the outlet strip 2.

  • Page 63: Testing The Flashboards

    6. Touch the Lamp Test button 7. The lamp test screen will appear 8. Touch the Test button. (all flashboard lamps should turn on) 9. Touch the Reset button to turn the test off Figure 11.7 E-max Gaming Corporation, Inc.

  • Page 64: Gaming Log

    11.8 Gaming Log The E-max Bingo Console keeps a gaming log of all operator actions during a session. To access these logs, refer to the procedure below and figure 11.8 NOTE: If you are going to put these logs on a CD, please ensure that you have a properly formatted, writable media disk in drive #2 of the Dell CPU.

  • Page 65: Payout Report

    11.9 Payout Report The E-max™ Bingo Console keeps a gaming report of all games played, faces verified and winner payouts during a session. To access this report, refer to the procedure below and figure 11.9 NOTE: If you are going to put these Reports on a CD, please ensure that you have a properly formatted, writable media disk in drive #2 of the Dell CPU.
  • Page 66 11.10 Gaming Log The E-max™ Bingo Console keeps a gaming report of all games played, faces verified, Ball Tray Activity and winner payouts during a session. To access the Gaming Log, refer to the procedure below and figure 11.10 NOTE: If you are going to put these Reports on a CD, please ensure that you have a properly formatted, writable media disk in drive #2 of the Dell CPU.

  • Page 67: Ball Frequency Report

    11.11 Ball frequency Report The E-max™ Bingo Console keeps a gaming report of all games played, faces verified, Ball Tray Activity and winner payouts during a session. To access the Ball Frequency Report, refer to the procedure below and figure 11.11 NOTE: If you are going to put these Reports on a CD, please ensure that you have a properly formatted, writable media disk in drive #2 of the Dell CPU.

  • Page 68: Hardware Settings

    11.12 Hardware Settings The E-max™ Bingo Console can be installed as a single or double blower unit. If your installation is a double, you must configure the Dell CPU to recognize the two ball cameras. Refer to the procedure below and figure 11.12...
  • Page 69 RJ45 1 VIDEO1 VIDEO2 DELL COMPUTER POWER bkup SUPPLY HARD CDRW Data DRIVE DRIVE AUDIO Router AUDIO MAIN VGA RJ45 2 COM 1 COM 5 2,3,4,6 TOUCH LCD DISPLAY MOUSE KEYBRD PANEL 15", 800x600 READER bkup E-max Gaming Corporation, Inc.
  • Page 70 MESSAGE MONITOR MIC IN AUDIO VIDEO 1 OUTPUT BALL MONITOR VGA VIDEO (USES PIGTAIL CABLE) OPERATOR DISPLAY DO NOT USE C0M 5 TOUCH PANEL ETHERNET 2 COM 4 MODEM PHONE DATA ROUTER DO NOT USE MODEM LINE E-max Gaming Corporation, Inc.
  • Page 71 VGA TO VGA TV OUT MESSAGE AUDIO OUT FEED OPERATOR HH594 MESSAGE AUDIO (NO VCR) AUDIO OUT HH806 DISPLAY & LCD MONITOR 3.5MM TO 3.5MM SPKRS 3.5MM STEREO (GRAPHIC STEREO TO 2 RCA PANEL SIDE OF CONSOLE) E-max Gaming Corporation, Inc.
  • Page 72 Dell System Connectors Peripherals Diagram GX280 E-max Gaming Corporation, Inc.
  • Page 73 Peripheral Device Connections Block Diagram GX280 E-max Gaming Corporation, Inc.
  • Page 74 BLUE COM 1 MODEM/PHONE/FAX MODEM LINE CAMERA #1 (FROM BLOWER #1) HH514 USB5 DATA PORT USB1 CAMERA #2 (FROM BLOWER #2) HH514 ETHERNET #1 NETWORK DEVICE #1 DSL OR CABLE MODEM ETHERNET #2 OR NETWORK DEVICE #2 E-max Gaming Corporation, Inc.
  • Page 75 AC POWER IN BLOWER #1 NETWORK DEVICE #1 BLOWER #2 NETWORK DEVICE #2 PRINTER OR VCR DON'T USE DATA ROUTER RF MOD #1 RF MOD #2 LIGHT OUTLET STRIP #1 OUTLET STRIP #2 (Graphics panel side) (Operator side) E-max Gaming Corporation, Inc.
  • Page 76 Data Router Console Side Connections E-max Gaming Corporation, Inc.
  • Page 77 Data Router Field Side Connections E-max Gaming Corporation, Inc.
  • Page 78 Data Router Field Connector Definitions E-max Gaming Corporation, Inc.
  • Page 79 RF Modulator Video Connections Diagram E-max Gaming Corporation, Inc.
  • Page 80 E-max Gaming Corporation, Inc.
  • Page 81 Not all consoles are shipped with identical specifications and equipment and the following specifications are intended as a base line reference for the performance of the E-max product line. Specifications are subject to change without notice because of the dynamic aspect of the computer hardware and software marketplace.
  • Page 82 RF signal level from TV out or similar source, Type F connector Audio outputs: 0 to 5V max, signal levels and output impedance not intended to directly drive speakers, stereo 3.5 mm receptacle Audio input: Signal levels compatible with standard PC sound card, MIC IN circuitry. E-max Gaming Corporation, Inc.
  • Page 83 Supports VCR video, external linked gaming video, or other verify video to the Ball monitor Networking: Two Ethernet ports for maximum flexibility. (Customer specific applications) Internal 56 K modem Remote dial out application software – Future option E-max Gaming Corporation, Inc.
  • Page 84 E-max Gaming Corporation, Inc.
  • Page 85 Wiring Diagrams Appendix AC Outlet E-max Gaming Corporation, Inc.

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