The Sound Skips During Playback - Sony STR-ZA810ES Manual

to the computer (home network server) connected to the router via a wireless LAN
connection by other network name (SSID). In this case, it is possible that the network
between the devices connected to the router is separated due to the security function of the
router.
Connect both the receiver and the device such as the computer to the router via a wired
LAN connection. Or, refer to the operating instruction of your wireless LAN router/access
point, and then try turning off the appropriate security function.
[275] Troubleshooting
Playback does not start, or the player does not
automatically proceed to the next track or file.
Make sure that the audio file you are trying to play is in a format supported by this receiver.
Audio content with DRM (Digital Rights Management) copyright protection cannot be played
on this receiver.
Make sure that the repeat setting and shuffle setting are configured correctly. Press
OPTIONS, then select [Repeat Setting] or [Shuffle Setting] from the options menu to set to
the playback mode.
The receiver can recognize and play up to the following files or folders stored in the home
network server:
up to folders in the 19th layer
up to 999 files/folders in a single layer
[276] Troubleshooting

The sound skips during playback.

The bandwidth of your network may be too low. Check your router and the network
environment.
The bandwidth of your network may be too low. If using wireless LAN connection, move the
receiver and the wireless LAN router/access point closer to each other, without any
obstructions between them.
The server may be busy. If using your computer as a server, the computer may be running
too many applications. If anti-virus software is active on the computer, temporarily disable it
as anti-virus software needs a large amount of system resources.
Depending on the network environment, it may not be possible to play tracks with more than
one device operating at the same time. Turn off other devices to enable the receiver to play
tracks.
[277] Troubleshooting
[No playable file in this category.] appears.
If there are no folders or files that can be played on the receiver in the selected folder, you
cannot expand the folder to display its content.
Home network
Home network
Home network