Viscount Cantorum Dou User Manual page 79

The system informs you that the currently running operating system will be replaced with the version on
your USB drive:
press [EXIT] to abort the operation, or press [ENTER] to proceed with the install procedure: a pop-up
will appear on the display that shows the advancement of the operation; when the procedure is complete,
the organ will automatically restart.
IMPORTANT NOTES
-
The USB drive used for the update must be formatted with FAT or FAT32 file system (not
NTFS or other), otherwise the drive will not be recognized by the system.
-
Do not switch off the organ or disconnect the USB flash drive during the update phase.
-
If a problem occurs during the update procedure (the instrument suddenly shuts down or the
progress bar stops for one minute or longer) try one of these procedures:
 switch on or reboot the instrument while the USB drive is connected, then press [ENTER]
when the system requests to complete the update.
 if there is no such request, start the update again, following the procedure described in this
paragraph.
 if the system displays the error message "RELESE CHECKSUM ERROR" after restarting
the system, write an email to the technical assistance service (service@viscount.it)
reporting the error type as it appears on the second line (SYSTEM or MODEL) and the
numbers in the "M:", "V:", "S:" and "Release" fields. You will receive the files and
information necessary to restore the instrument.
- At power up, if you see the message "PERIPHERALS UPDATE REQUESTED", press
[ENTER] to perform the required operations to complete the update.
- If the system displays the error message "FILE LOAD FAILED – USB PEN ERROR",
delete the update file from your USB drive, then save it again to the pen drive. Should the
problem persist, try with a different USB drive.
- The system displays the error message "USB PEN NOT PRESENT" when accessing the
function without a USB drive connected to the instrument, or when the pen drive has not been
recognized.
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User Manual