IBM Turbo 16/4 Token-Ring PC Card 2 User Manual page 114

The IBM Warranty
IBM warrants that each Machine 1) is free from defects in materials and workmanship and 2) conforms to IBM's
Official Published Specifications. IBM calculates the expiration of the warranty period from the Machine's Date of
Installation. The date on your receipt is the Date of Installation, unless IBM or your reseller informs you otherwise.
During the warranty period, IBM or your reseller will provide warranty service under the type of service designated for
the Machine and will manage and install engineering changes that apply to the Machine. IBM or your reseller will
specify the type of service.
For a feature, conversion, or upgrade, IBM or your reseller may require that the Machine on which it is installed be 1)
the designated, serial-numbered Machine and 2) at an engineering-change level compatible with the feature,
conversion, or upgrade. Some of these transactions (called "Net-Priced" transactions) may include additional parts and
associated replacement parts that are provided on an exchange basis. All removed parts become the property of IBM
and must be returned to IBM.
Replacement parts assume the remaining warranty of the parts they replace.
If a Machine does not function as warranted during the warranty period, IBM in its sole discretion will repair, replace it
(with a Machine that is at least functionally equivalent), or refund the purchase price. To obtain coverage under the
warranty you may be required to present proof of purchase.
This warranty is non-transferable by the end-user customer.
Warranty Service
To obtain warranty service for the Machine, you should contact your reseller or call IBM. In the United States, call IBM
at 1-800-IBM-SERV (426-7378). In Canada, call IBM at 1-800-565-3344. You may be required to present proof of
purchase.
Depending on the Machine, the service may be 1) a "Repair" service at your location (called "On-site") or at one of
IBM's or a reseller's service locations (called "Carry-in") or 2) an "Exchange" service, either On-site or Carry-in.
When a type of service involves the exchange of a Machine or part, the item IBM or your reseller replaces becomes
its property and the replacement becomes yours. The replacement may not be new, but will be in good working order
and at least functionally equivalent to the item replaced.
It is your responsibility to:
1. obtain authorization from the owner (for example, your lessor) to have IBM or your reseller service a Machine that
you do not own;
2. where applicable, before service is provided —
a. follow the problem determination, problem analysis, and service request procedures that IBM or your reseller
provide,
b. secure all programs, data, and funds contained in a Machine,
c. inform IBM or your reseller of changes in a Machine's location, and
d. for a Machine with exchange service, remove all features, parts, options, alterations, and attachments not
under warranty service. Also, the Machine must be free of any legal obligations or restrictions that prevent its
exchange; and
3. be responsible for loss of, or damage to, a Machine in transit when you are responsible for the transportation
charges.
Extent of Warranty
IBM does not warrant uninterrupted or error-free operation of a Machine.
Misuse, accident, modification, unsuitable physical or operating environment, improper maintenance by you, or failure
caused by a product for which IBM is not responsible may void the warranties.
THESE WARRANTIES REPLACE ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
HOWEVER, SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IF THESE LAWS APPLY,
THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO
WARRANTIES APPLY AFTER THAT PERIOD.
In Canada, warranties include both warranties and conditions.
98
Turbo 16/4 Token-Ring PC Card 2