Related Documentation; Intended Audience; If You Need Assistance - DataCard CR500 Installation And Administrator's Manual

Related Documentation

Refer to the following for more information about the CR500 card printer:
CR500 Instant Issuance System Quick Install Guide provides installation instructions to quickly

set up the printer.
Datacard CR500 Instant Issuance System User's Guide contains general information about the

card printer, instructions for operating and maintaining the printer, and troubleshooting and
error recovery information.
Datacard CR500 Instant Issuance System User Reference Guide provides easy access to

instructions for using and maintaining the CR500 card printer.

Intended Audience

This manual provides information for:
The site manager responsible for setting up the CR500 printer and the system that uses the

printer.
The technical professionals who set up and maintain card printing for issuance sites.


If You Need Assistance

If you work with an Entrust Datacard-authorized dealer, distributor, or value-added reseller,
contact them for assistance. A value-added reseller provides the CR500 card printer as part of an
overall system.
If any contents of the carton are missing, contact your Entrust Datacard-authorized dealer,
distributor, or reseller. If you purchased your printer directly from Entrust Datacard, contact the
Entrust Datacard Customer Care Center in your region:
Americas
Europe, Middle East,
and Africa
Asia Pacific
Make sure that you have the printer serial number, located on the back of the printer, when you
call.
For Datacard® CardWizard® issuance software support, call 1-800-568-4598.
2
+1 800.328.3996 or 952.988.2316
+44 1489555627
+852 2821 0121
Introduction