Messages Appearing On The Screen - Ingenico iWL220 Manual

Messages displayed on the screen
Messages displayed upon conducting and revoking payment transactions
Message on
terminal screen
Card error!
Try again...
Reader error!
Read again!
Chip card!
Try to insert
This card cannot
be used
No transactions
Press the key
Transaction 000001
not found
Press the key
Number different from
the one on card!
Transaction declined
Invalid PIN
When the client enters invalid PIN
If a client enters invalid PIN three times, the card must be confiscated. The card may only be returned to the
card holder after identifying them on the basis of an identification document. The person returning the card
must make sure they are dealing with the correct person. The data of the card holder and the presented
document must be recorded on the error code receipt printed out by the terminal.
Attention!
•
Make sure to timely replace the receipt paper.
•
Use only appropriate thermal paper in the terminal's printer.
•
Do not connect any cables when the terminal is connected to the mains.
•
Do not place the terminal in a too warm, cold or moist location.
•
Do not place the terminal in a location where it could get wet or dusty.
•
Use a cloth dampened with alcohol to clean the surface of the terminal.
•
Use a special cleaning card to clean the terminal's card reader.
•
In the case of a fault, do not repair the terminal yourself – call a technician.
•
In the case the chip card transaction fails and the terminal prompts you to use the magnetic stripe,
perform the transaction according to the swipe card transactions instructions.
•
Keep the terminal connected to the mains to enable the terminal to automatically send the transactions to
the bank to close the day.
Meaning
Reading the card failed. Try again.
Reading the card failed. Try again.
This is a chip card. It cannot be used as a swipe card.
This card is not among the accepted cards.
No transactions found in the terminal's memory.
The revocable transaction is not found in the terminal's memory. A transaction that
has already been revoked cannot be revoked again; also, transactions already sent
to the bank cannot be revoked.
The last four digits of the card number were entered incorrectly.
Entering PIN took too long.
The buyer has entered the wrong PIN.
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