Ingenico iWL220 Manual page 14

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In the case the revocable transaction was completed using automated verification, the terminal will connect to
the authorisation centre and revoke the transaction.
Notes:
Transaction revocation is only possible for the full amount until transactions are sent to the bank (by
default, the terminal sends transactions to the bank once a day).
In the event the terminal displays the message "TRANSACTION NOT FOUND", it means that transaction
with the entered number has not been performed that day. The transaction was probably completed on
the previous day, or transactions have already been sent to the bank, or the transaction has already been
revoked.
In order to revoke such transaction, the data of the transaction must be sent to Swedbank's Cards Back
Office (poshelp@swedbank.lv).
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