Table Of Contents - Ingenico iWL220 Manual

This payment terminal manual is for merchants to provide them with secure processing of
card payments via the payment terminal. This manual constitutes an integral part of the Pay-
ment Cards Service Agreement and the Payment Terminal Rental Agreement and, by signing
these agreements, the Merchant agrees to follow the terms and conditions set out in this
manual.

Table of contents

Keypad features ...................................................................................................................... 3
Swipe card transactions .......................................................................................................... 4
Contactless card transactions ................................................................................................. 6
Chip card transactions ............................................................................................................ 8
Response codes in the event of transaction failure................................................................10
Transaction revocation ........................................................................................................... 12
Printing out a copy of the receipt ........................................................................................... 15
Closing a day ........................................................................................................................... 16
Messages appearing on the screen ........................................................................................ 18
Switching the paper roll ......................................................................................................... 19
Technical support
• assistance with issues related to card transactions: 67444444; e-mail:
poshelp@swedbank.lv
• communication with technical support: 67357057;
Issues reported outside business hours will be registered and solved at the first opportunity
(normally on the following business day).
pos@hansab.lv
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