Transaction Revocation - Ingenico iWL220 Manual

Transaction revocation

Ingenico iWL220 Payment Terminal
Message on
terminal screen
Welcome
Transaction
1 – Sending
2 – Annulment
3 – Card transaction
4 – Manual transaction
Annulment
Enter receipt no.:
Annul?
PAN: ******1234
10.00 EUR
Transaction no. *****
NO/YES
If the transaction was performed using a contactless card, then the client's card is not required for
cancellation and the terminal and PIN pad will display the same text as the one displayed when performing a
transaction with a chip card.
In the case of chip card transaction.
Annulment
10.00 EUR
Use the card
Correct card
Take the card
In the case of swipe card transaction.
Annulment
Read the card...
Are 1234 the last
four digits?
NO/YES
Correct card
Connection..
Please wait
Waiting for reply...
Please wait
Take the receipt
and press the key
Transaction completed
Action
The terminal is in standby mode. Press the key
Press the key "2" or select the "Annulment" option from the menu (to
navigate the menu, use the keys
Enter the number of the receipt you wish to revoke and press the green key
To revoke the transaction, press the red key
To wave transaction revocation, press the green key
NB! The terminal will display the last four digits of the number on the card used to
perform the transaction.
Insert the bank card in the chip card reader of the PIN pad or ask the client to insert
the card
Return the bank card to the client.
Swipe the client's card through the card reader.
Check the last four digits of the bank card number against the number displayed on
the terminal screen.
If the numbers match, press the green key
, if the number do not match, press the red
key .
Return the bank card to the client.
The terminal will print out the first receipt.
Tear off the receipt and press the green key
To renounce the second receipt, press the red key
.
Return the bank card to the client.
.
) and press the green key
and
.
.
, to print out the second receipt.
.
.
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