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Status Request
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Invalid command will be sent when no zones are programmed to read security arm status.
Help
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Help command will return all the commands available corresponding to the language of the help command
being sent.
Phone Number Call Direction
The user has the ability to program the PTM phone numbers to receiver group 1 or receiver 2.
The programmed number in Communicator must also be programmed as the panel phone number. When the communicator
detects the phone number it will communicate to the receivers to the corresponding group.
NOTE: If no PTM phone number is programmed, all panel calls will go to Receiver Group 1.
C24 Communications Remote Programming
The inputs, outputs, and other features can be remotely programmed through the C24 Communications website for fast and
convenient installation using the Internet.
NOTE: This programming option has not been investigated by UL.
Powering up the 3G4010 – when powering up the 3G4010, always connect the battery (if used) first before connecting
primary DC power from the control panel or transformer.
Wiring Primary – R-1/T-1 of 3G4010 to RING/TIP of control panel, DC power from control panel or DC transformer to DC input,
backup battery.
Wiring Backup – Incoming line to RING/TIP on 3G4010, R-1/T-1 of 3G4010 to RING/TIP of control panel, R-1/T- 1 of control
panel to house phones, DC power from control panel or DC transformer to DC input, backup battery.
Testing Communications – when the 3G4010 transmits a signal for the control panel, or for an internal transmission, the
BLUE light will flash one time when the signal is transmitted and two times when it gets a kiss-off.
SIM – the SIM should be activated at least 24 hours prior to installation. The 3G4010 will show signal strength with an inactive
SIM, however it will display the signal strength of any available wireless network. The SIM must be active to ensure the signal
strength displayed is that of the wireless network provider for which the SIM belongs to.
Panel Programming – the control panel should be programmed to communicate Contact ID or SIA exactly the same way it
would be programmed to communicate Contact ID or SIA over the telephone line.
Green/Yellow
LED Status
Both Signal Strength
LEDs ON
Top LED FLASHING with
bottom LED ON
Bottom LED ON
Bottom LED FLASHING
Language Command Label (shall not be case sensitive)
English
Status Request
French
Etat Démandé
Spanish Petición de Estado
Language Command Label (shall not be case sensitive)
English
Help
French
Aide
Spanish Ayuda
Troubleshooting Guide
What it
CSQ Values
means:
Excellent
Signal
14+
Strength
Excellent
Signal
11-13
Strength
Good Signal
7-10
Strength
5-6
Poor Signal
(no trouble)
Strength
1-4
Signal Strength Status
Unit can be installed in the current mounting location.
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Unit can be installed in the current mounting location.
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Unit can be installed in the current mounting location.
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Ensure the antenna cable is plugged securely into the radio
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connector.
If the SIM is active, connect a battery to the unit and test
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various locations for good/excellent signal strength.
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