Description; Installing The 3G4010 - DSC 3G4010 Installation Manual

performing a task, and of measures available to minimize the risks to that person or other persons). It shall be installed and
used within an environment that provides the pollution degree max 2, over voltages category II, in non-hazardous, indoor loc-
ations only. This manual shall be used with the Installation Manual of the relevant alarm control panel. All instructions specified
within that manual must be observed.

Description

This 3G4010 manages transmissions to a central station and can simulate the landline in the event of trouble (e.g., landline
down) or even substitute the landline completely in areas where the 3G or 2G cellular service is provided and a landline is not
available.
The 3G4010 has the capability of communicating alarm signals via the 3G or 2G data network. This capability ensures a fast,
reliable path to central stations equipped with a Sur-Gard System I-IP / II / III / IV / 5 receiver. By connecting a 3G4010 to a con-
trol panel's standard PSTN interface, telephone-based Contact ID or SIA signals are decoded and seamlessly routed through
the 3G or 2G network to any of the compatible receiver options.
The performance of the 3G4010 depends greatly on cellular network coverage. Therefore, it should not be mounted without
first performing placement tests to determine the best location for reception (minimum of one green LED ON). Optional
antenna kits – GS15/25/50-ANT (15ft/4.6m, 25ft/7.6m or 50ft/15.2m) – are available.
For UL Residential Fire and Burglary installations, the 3G4010 is listed as a sole means of communication or as a back up
when used in conjunction with a POTS line (dialer).
For UL Commercial Burglary installations, the 3G4010 is listed as a sole means of communication (supervision window of 200s
required at monitoring station) or as a back-up when used in conjunction with a POTS line (dialer).
The 3G4010 shall be powered from any compatible listed control unit or compatible listed power supply that complies with the
ratings specified on page 1. The power supply shall be listed for burglary applications and provide a minimum of 4 hours
standby power capabilities. An example of a suitable listed compatible control unit is the DSC Model PC1864 with an AUX out-
put rated 11.1 - 12.6VDC. An example of a suitable Listed power supply is DSC Model PC5204 with an AUX output rated 11.6 -
12.6VDC.
For ULC Commercial Fire Monitoring installations the 3G4010 is listed as a passive communication system when used in con-
junction with a POTS line (dialer). Fire alarms shall be sent simultaneously over both communication methods (cellular network
and PSTN).
For ULC Commercial Burglary installations the 3G4010 is listed as a passive communication system with communication line
security level P2 when used as a back up in conjunction with a POTS line (dialer).
For ULC Residential Fire and Burglary installations the 3G4010 is listed as a sole means communication or as a back up when
used in conjunction with a POTS line (dialer).
C24 Communications Enrolment
The 3G4010 requires enrolment with C24 Communications to operate. For more information, please visit www.connect24.com,
contact C24 Communications customer service at 1-888-251-7458 (US) / 1-888-955-5583 (Canada) or contact the central sta-
tion to inquire if they are a C24 Communications Master Reseller.
NOTE: Enrollment with C24 Communications should be performed before turning on the 3G4010 unit.
Before inserting or removing the SIM card, please ensure the unit is turned off.
Step 1 - Initialize the 3G4010 with C24 Communications
The 3G4000 can be initialized with C24 Communications by:
VRU - 1-866-910-3865
web - www.connect24.com
mobile - m.connect24.com
To complete enrolment, a C24 profile, installer ID/PIN (or web credentials) and the 20-digit SIM number are required.
NOTE: The SIM activation process with the cellular carrier typically takes between five and ten minutes to complete.
Step 2 - Determine the Best Signal Location
1. Remove the front cover by removing the four cover screws.
2. Apply power (DC and/or battery). The 3G4010 is now in placement test mode.
Step 2a – SIM card is activated.
The red LED will be on solid, the blue LED will be off and the signal strength LEDs will display the average signal strength. In
this state, the 3G4010 is registered to the cellular network.
Red
ON

Installing the 3G4010

Yellow/Green
Blue
OFF
7
Yellow/Green
(Top) (Bottom)
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