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Input Power Trouble/Restore
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FTC Restore
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Hardware Default
A hardware default will update the unit with the latest configuration from C24 Communications if:
The device was originally programmed incorrectly.
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The unit was installed at a different location and then relocated to a new site.
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A SIM card is being swapped.
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To perform the hardware default, follow these steps:
1. Power down the unit (remove primary DC power and remove the backup battery) and remove all connections to Zone1,
Zone 2, PGM1 and PGM.
2. Connect a wire between Z2 (terminal 14) and PGM2 (terminal 8)or Z1 (terminal 13) and PGM1 (terminal 7).
3. Power up the radio by connecting the battery (if present) first and then primary DC power.
4. Wait for 20 seconds and then completely power down the unit.
5. Disconnect the wire between the Zone and PGM terminals.
NOTE: Failure to perform hardware default will result in the unit transmitting with the previously programmed configuration.
Communicator Reset/Update
The firmware of the device can be updated over Cellular or PC-Link:
When the firmware update begins, all LED are ON.
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During the firmware update process the LEDs will be cycled individually in a chaser pattern. (different from the Advanced
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Carrier Selection pattern)
FLASH ON
FLASH ON
After a successful update, the unit will automatically restart.
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NOTE: Several resets will take place during a single Firmware update session.
NOTE: The unit will re-request programming after firmware update; the version number will be updated and viewable via C24
Communications.
NOTE: Unit must not be powered down while Firmware Update Takes Place.
NOTE: Unit will not process remote firmware update requests while it exhibits the following trouble, if the trouble occurs after
the unit has processed the firmware update request, it will not interrupt the firmware update request.
• Input Power Trouble
• Low Battery Trouble
Low Power Radio Shutdown
When the battery voltage reaches the low battery threshold of 10.5V, the unit turns off the radio to prevent unnecessary network
registrations. In this state, the unit does not communicate any events.
Radio shutdown is indicated by the LEDs as follows:
Red LED indicates low battery trouble.
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Two green LEDs blinking on/off together indicates the radio is not ready.
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This LED sequence will display until the low battery voltage is restored and the radio is enabled again.
SMS Command and Control
The user can remotely arm/disarm their security panel and control PGM outputs by following these steps:
RED
BLUE
ON
ON
BLUE
RED
OFF
OFF
FLASH ON
OFF
OFF
OFF
OFF
OFF
OFF
FLASH ON
OFF
OFF
OFF
OFF
Yellow/Green
(Top)
ON
Yellow/Green
(Top)
OFF
OFF
FLASH ON
OFF
OFF
OFF
FLASH ON
OFF
13
Yellow/Green
(Bottom)
ON
Yellow/Green
(Bottom)
OFF
OFF
OFF
FLASH ON
OFF
OFF
OFF
FLASH ON
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