DSC 3G4010 Installation Manual page 16

Green/Yellow
LED Status
Both LEDs OFF
Both LEDs Flashing
ON/OFF together
Both LEDs Alternating
NOTE: When the Signal Strength LED is showing Green, it indicates your communicator is connected to a 3G Tower. When
the Signal Strength LED is showing Yellow, it indicates your communicator is connected to a 2G Tower.
NOTE: Blue LED is always OFF when 3G4010 is used as a primary communicator.
# of
Flashes
Trouble Type
Red Blue
On On No Signal Strength
1 Off Wireless Network Trouble
2 Off Battery Trouble
3 Off Input Power Trouble
1 Flash Insufficient Signal Strength
2 Flash Not Used
C24 Communications
3 Flash
Configurations Trouble
1 On Radio/SIM Trouble
Receiver Not Available
2 On
Trouble
What it
CSQ Values
means:
(with trouble)
No Signal
0
Strength
Signal
Strength is N/A
invalid
Radio Reset
N/A
Sequence
Verify SIM card is activated.
l
Ensure the antenna cable is plugged securely into the radio connector.
l
If the SIM is active, connect a battery to the unit and test various locations for
l
good/excellent signal strength.
Connect an antenna extension kit (GS8-ANTP, GS-15ANT, GS-25ANT or GS-
l
50ANT).
Ensure the SIM card has been activated.
l
The antenna cable should be plugged securely into the radio connector.
l
Ensure there is good signal strength (at least one green light ON).
l
Verify the installation area is not experiencing a network outage.
l
If a battery is not used in the installation, ensure that the "Internal Battery
l
Connected" is not selected in C24 Communications.
If a battery is used in the installation, verify the battery is connected properly
l
Measure the battery under load and verify it is charged to at least 12.5VDC. If
l
not, wait at least 1 hour for the battery to charge.
Remove the battery and measure the voltage; the voltage should be at least
l
12VDC.
Verify the input DC supply is rated at 13.8VDC @ 180mA minimum.
l
Replace battery
l
Ensure the power source connected to the 3G4010 is providing 13.8VDC @
l
180mA.
Ensure the antenna cable is plugged securely into the radio connector.
l
If the SIM is active, connect a battery to the unit and test various locations for
l
good/excellent signal strength.
Connect an antenna extension kit (GS8-ANTP, GS-15ANT, GS-25ANT or GS-
l
50ANT)
Ensure the SIM card is activated and correctly initialized through C24
l
Communications.
Ensure the SIM Card is inserted correctly and firmly.
l
Ensure the antenna cable is plugged securely into the radio connector.
l
Contact the monitoring station to verify that the 3G4010 programming is correct
l
(port, IP address, DNIS).
Contact your central station to verify they are not experiencing any receiver
l
issues.
Signal Strength Status
Connect an antenna extension kit (GS-15ANT, GS-25ANT,
l
GS-50ANT or GS8-ANTP).
If the red LED is also FLASHING, refer to the RED LED chart.
l
Verify SIM card is activated.
l
Ensure the antenna cable is plugged securely into the radio
l
connector.
If the SIM is active, connect a battery to the unit and test
l
various locations for good/excellent signal strength.
Connect an antenna extension kit (GS- 15ANT, GS-25ANT,
l
GS-50ANT or GS8-ANTP).
Radio is in process of network registration.
Radio is performing a Reset. If the issue persists, please verify the
SIM card is inserted correctly.
Trouble Notes
16