Troubleshooting - Epson TM-H6000V Technical Reference Manual

Troubleshooting

This chapter describes the actions to take when a trouble occurs.
If the trouble cannot be resolved, the product will need to be repaired.
 Identify trouble, and take the necessary actions, according to the LED pattern that is displayed.
See "LED on/flashing patterns" on page
You can check the actions to be taken on the following pages.
https://www.epson-biz.com/manuals/tmh6k5-led/
 Identify trouble based on the symptoms, and take the appropriate actions.
Print Quality Problem (Receipt printer)
Paper jam (Roll Paper)
Roll paper cover will not open
Setting slip paper does not start printing
Even when slip paper is set, paper is fed and an error occurs
Slip LED does not turn off even though slip paper is removed
Paper jam (Slip printer)
MICR cannot be read
The customer display does not appear
The cash drawer does not open
Printing from the computer is disabled/Printing was suddenly
Power does not turn on
99.
Trouble
Chapter 6 Troubleshooting
Reference
See page 103.
See page 113.
See page 117.
See page 105.
See page 106.
See page 106.
See page 114.
See page 106.
See page 107.
See page 107.
See page 108.
See page 109.
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