Epson TM-H6000IV-DT User Manual
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Epson TM-H6000IV-DT User Manual

Epson TM-H6000IV-DT User Manual

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User's Manual
Important Safety Information. . . . . . . . . . . . . . . . . . .page 2
Part Names and Functions. . . . . . . . . . . . . . . . . . . . . .page 5
Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 8
Basic Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 13
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 18
Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 21
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 23
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 25
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 27
M00080802EN

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Summary of Contents for Epson TM-H6000IV-DT

  • Page 1: Table Of Contents

    User’s Manual Important Safety Information....page 2 Part Names and Functions..... .page 5 Setup.

  • Page 2: Important Safety Information

    WARNING: ❏ If this product produces smoke, a strange odor, or unusual noise, immediately unplug the AC cable, and then contact your dealer or an Epson service center for advice. Continued use may lead to fire or electric shock. ❏...
  • Page 3 Doing so may cause fire. ❏ If water or other liquid spills into this product, immediately unplug the AC cable, and then contact your dealer or an Epson service center for advice. Continued use may lead to fire or shock. ❏...
  • Page 4 English Caution Labels The caution label on the product indicates the following precautions. CAUTION: Do not touch the thermal head because it can be very hot after printing.

  • Page 5: Part Names And Functions

    English Part Names and Functions Roll paper cover Receipt unit cover Printer LEDs Front cover Feed button Power button cover Release button Connector cover Power button Controller LEDs Printer reset button Roll paper cover Open this cover to install/replace the roll paper. Receipt unit cover Open this cover to install/replace the ribbon cartridge for endorsement printing.
  • Page 6 English Release button Press this button to release the retained slip paper. Feed button Press this button to feed the roll paper. Controller LEDs Indicates the controller unit status. LED status Meaning ➀ Status LED Power is on. (Green) Flashing (with approx. 1 sec Standby.
  • Page 7 English Interface All the ports and connectors are located on the back of the product. Drawer kick connector Serial port DC-in connector Powered USB ports (× 3) VGA port USB ports (× 3) Ethernet port Line-out port DisplayPort Note: If the connector cover is attached, remove it to access the connectors. (U “Attaching/Removing the Connector Cover”...

  • Page 8: Setup

    English Setup Installing the Product Install the product horizontally on a firm, stable surface. CAUTION: Do not place the product near any magnetic fields to avoid decreasing the MICR recognition rate. Note: The security hook on the back of the product allows you to attach a commercially available antitheft wire.
  • Page 9 30 W or less. (when print density is set to standard.) ❏ When you use powered USB ports, make sure that the TM-H6000IV-DT is turned off before connecting each cable. When the powered USB mode (See the following section.) is set to Mode 2, also make sure that the AC cable is disconnected from a power outlet before connecting it.
  • Page 10 English Powered USB mode setting The product has 2 powered USB modes and is initially set to Mode 1. ❏ Mode 1: Power is supplied/not supplied for the powered USB ports when the product power is turned on/off, in accordance with the operation of the power button. ❏...
  • Page 11 English Connecting the AC Adapter Follow the steps below to connect the AC adapter. WARNING: Be sure to use the specified AC adapter [AC adapter, T (Model: M284A)]. Connection to an improper power source may lead to equipment damage, fire, or electric shock. CAUTION: Be sure to leave a space between the AC adapter and the main unit.
  • Page 12 English Attaching/Removing the Connector Cover Follow the steps below to attach the connector cover to protect cables. 1. Put the connector cover on the feet of the main body. 2. Push the connector cover to click onto the main body. 3.

  • Page 13: Basic Operations

    English Basic Operations Turning Power On/Off CAUTION: ❏ If you turn the product off, wait more than 10 seconds before you turn it again. ❏ When the product is turned off or when it is in the standby mode, do not hold down the power button longer than 4 seconds.
  • Page 14 English Opening the Covers Opening the roll paper cover Lift up the tabs on both sides of the roll paper cover to open it. Opening the receipt unit cover Lift up the lever on the left side of the receipt unit cover to open it.
  • Page 15 English Opening the front cover Pull the tabs on both sides of the front cover to open it. Controlling the Speaker Volume You can control the speaker volume through the operating system of the computer. Forced Termination CAUTION: When forced termination is executed, all unsaved data is lost and recovery of the operating system may be required.

  • Page 16: Installing/Replacing The Ribbon Cartridges

    English Installing/Replacing the Ribbon Cartridges For Front Slip Printing Follow the steps below to install/replace the ribbon cartridge for front slip printing (ERC-32). 1. Turn on the product. (U “Turning Power On/Off” on page 13 2. Open the front cover. (U “Opening the front cover”...
  • Page 17 English For Endorsement Printing Follow the steps below to install/replace the ribbon cartridge for endorsement printing (ERC-43). 1. Turn on the product. (U “Turning Power On/Off” on page 13 2. Open the receipt unit cover. (U “Opening the receipt unit cover” on page 14 3.

  • Page 18: Loading Paper

    English Loading Paper Installing/Replacing the Roll Paper Follow the steps below to install/replace the roll paper. CAUTION: Be sure to use the specified roll paper. 1. Open the roll paper cover. (U “Opening the roll paper cover” on page 14 2.
  • Page 19 English Inserting the Slip Paper When printing on the slip paper, follow the steps below to insert the slip paper. MICR reading is available by inserting the paper so that the MICR characters on the paper are on the right side. CAUTION: ❏...
  • Page 20 English 5. Remove the ejected paper by pulling it straight up out of the product.

  • Page 21: Cleaning

    Never clean the product with alcohol, benzine, thinner, or other such solvents. Doing so may damage or break the parts made of plastic and rubber. Cleaning the Thermal Head To maintain receipt print quality, Epson recommends cleaning the thermal head periodically (generally every 3 months) by following the steps below. CAUTION: ❏...
  • Page 22 English Cleaning the MICR Head Approximately every year, clean the MICR head by following the steps below. When the MICR head becomes dirty, the product cannot read MICR characters normally. Use the following or an equivalent commercially available cleaning sheet: KIC Products “Waffletechnology®...

  • Page 23: Troubleshooting

    English Troubleshooting (Power) LED does not light Check whether the AC adapter is correctly connected. (U “Connecting the AC Adapter” on page 11 Error LED is on or flashing ❏ Check whether all the covers are properly closed. ❏ The autocutter blade may be locked. For a minor lock, the autocutter blade automatically returns to the correct position.
  • Page 24 English When the slip paper is jammed 1. Turn off the product. (U “Turning Power On/Off” on page 13 2. Open the front cover. (U “Opening the front cover” on page 15 3. Open the front carriage unit using the lever at the right of it. 4.

  • Page 25: Specifications

    English Specifications Item SATA HDD models SATA SSD models Intel® Atom™ D2550 (1 MB Cache, 1.86 GHz) Main memory 4 GB, DDR3, SO-DIMM slot Backing storage SATA HDD* SATA SSD* Interface Ethernet 10BASE-T/100BASE-TX/1000BASE-T Powered USB (× 3) Power supply* : DC 12 V* /DC 5 V* USB (×...
  • Page 26 English Item SATA HDD models SATA SSD models Humidity Operating 10 to 90 %RH (No condensation) Storage 10 to 90 %RH (No condensation) Overall dimensions  W × D × H: 186 mm × 290 mm × 246 mm {7.32"× 11.42" × 9.69"} (including connector cover) Mass (excluding roll paper) Approx.

  • Page 27: Appendix

    Neither is any liability assumed for damages resulting from the use of the information contained herein. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson...
  • Page 28 English Open Source Software License 1 ) This printer product includes open source software programs listed in Section 5) according to the license terms of each open source software program. 2 ) We provide the source code of the GPL Programs and LGPL Programs until five (5) years after the discontinuation of same model of this printer product.
  • Page 29 MICROSOFT SOFTWARE LICENSE TERMS FOR: Windows Embedded POSReady7 These license terms are an agreement between you and SEIKO EPSON CORPORATION. Please read them. They apply to the software included on this device. The software also includes any separate media on which you received the software.
  • Page 30 English Microsoft products and non-Microsoft products you should consult the license agreement accompanying the applicable product or contact the applicable licensor to determine whether use of Remote Assistance or Remote Desktop is permitted without an additional license. f. Font Components. While the software is running, you may use its fonts to display and print content. You may only ...
  • Page 31 Authenticity label with a genuine copy of the software identifies licensed software. To be valid, this label must be affixed to the device, or included on or in SEIKO EPSON CORPORATION’s software packaging. If you receive the label separately, it is not valid. You should keep the label on the device or packaging to prove that you are licensed to use the software.
  • Page 32 English 13. NOT FAULT TOLERANT. The software is not fault tolerant. SEIKO EPSON CORPORATION installed the software on the device and is responsible for how it operates on the device. 14. NO WARRANTIES FOR THE SOFTWARE. The software is provided "as is." You bear all risks of using it.

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