Worry-Free Support Plan - Rigol DS1074B Service Manual

Chapter 8 Service&Support

Worry-free Support Plan

1. Worry-free Maintemance Plan (MP)
In addition to the standard warranty service, RIGOL also provide free
maintemance service for products damaged due to the following reasons.
(1) Non-personal accidental damage (such as: accidental fall-down and
deformations due to extrusion).
(2) Surface part damage or loss (such as: knob loss).
(3) Unauthorized disassemble of the instrument and removal of the product
warranty seal.
(4) Product damage due to non-personal violent factors (such as: accidental
high-voltage input).
Service Code
MP3
MP4
MP5
2. Worry-free Extended Warranty Plan (EP)
After the standard warranty period expires, users can extend the warranty period
of the product through the worry-free extended warranty plan. Limited free
maintenances will be provided within the warranty period according to RIGOL
warranty explanations.
Service Code
EP1
EP2
3. Worry-free Calibration Plan (CP)
(1) Company level calibration plan: check and calibrate the instrument according
to the product pre-delivery standard of RIGOL and provide traceable
DS1000B Service Guide
Service Period
Within standard
warranty period
Within 1 year after the
standard warranty
period expires
Within 2 years after the
standard warranty
period expires
Service Period
Within 1 year after the
standard warranty
period expires
Within 2 years after the
standard warranty
period expires
Explanation
Enjoy the worry-free
maintenance service since the
date of perchase until the end
of the standard warranty period
Enjoy the worry-free
maintenance service within 1
year after the standard
warranty period expires
Enjoy the worry-free
maintenance service within 2
years after the standard
warranty period expires
Explanation
Extend the standard warranty
period for 1 year
Extend the standard warranty
period for 2 years
RIGOL
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