Using A Usb Keyboard; Troubleshooting; Placing A Test Call - Polycom RealPresence Group 300 User Manual

User's Guide for the Polycom RealPresence Group Series

Using a USB Keyboard

Troubleshooting

Placing a Test Call

Polycom, Inc.
Caution. The default setting is to not allow video display. Be sure to verify
whether your system administrator wants the setting to be changed.
To allow the display of video on the web:
1 Navigate to >
2 Select Allow Video Display on Web.
To enter data and navigate your system's local interface, you can attach a
standard English USB keyboard to one of the system's USB ports.
When a USB keyboard is connected to a RealPresence Group system, you can
enter only numbers with the remote control on the local interface's Place a Call
> Keypad or Place a Call > Contacts screens. To enter letters, unplug the
keyboard from the USB port, then select the Keyboard button now displayed
on your system screen. For more information about entering letters on the
virtual keyboard, refer to
If you are having problems making a call or need to view system information
or diagnostics, refer to the following sections:
Placing a Test Call on page 39
Accessing System Information, Status, and Diagnostics Screens
Viewing Call Statistics
Searching for Answers in the Product Documentation
Using the Knowledge Base
To troubleshoot any issues making video calls, call a Polycom video site to test
your setup. A list of worldwide numbers that you can use to test your Polycom
RealPresence Group system is available at www.polycom.com/videotest.
> Meetings.
Calling by Entering a Name or Number
on page 46
on page 47
on page 10.
on page 40
on page 47
39