User Manual
5. Check if the fault is solved by the above steps.
No record file found in the NVR local HDD, and prompt "No record file found".
Possible Reasons:
a) The time setting of system is incorrect.
b) The search condition is incorrect.
c) The HDD is error or not detected.
Steps:
1. Verify the system time setting is correct.
2. Verify the search condition is correct.
3. Verify the HDD status is normal.
4. Check if the fault is solved by the above steps.
User Manual of Network Video Recorder
If it is solved, finish the process.
If not, please contact the engineer from our company to do the further process.
Select "Menu > Configuration > General > General", and verify the "Device Time" is correct.
Select "Playback", and verify the channel and time are correct.
Select "Menu > HDD > General" to view the HDD status, and verify the HDD is detected and can be read
and written normally.
If it is solved, finish the process.
If not, please contact the engineer from our company to do the further process.
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