TD 93066EN User Manual Ascom Myco Wi-Fi and Cellular Smartphone 26 April 2016 / Ver. D...
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User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone /Remove "Wi-Fi and About this document Safety precautions It's important to read the safety precautions in Appendix A. Safety Precautions before using the handset. Save this manual. It includes important safety information and operating instructions. Save all instructions for future reference.
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone Contents 1. Introduction User Manual..................... 1 1.1 Abbreviations and Glossary User Manual .............. 2 1.2 Features........................2 2. Quick Installation Steps for Administrators ............... 4 2.1 Insert SIM Card ......................4 2.2 Install and Configure the Handset................
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User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 4.12.3 Recent users list ..................23 4.13 Availability status ....................25 4.13.1 Availability status indication..............25 4.13.2 Set the availability status ................25 5. Calling........................... 27 5.1 Answer or Reject a Call ..................27 5.2 Make a Call......................
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User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 7.2.1 Top display....................42 7.2.2 Alert priority beacon..................42 7.2.3 Lock screen ....................42 7.2.4 Top priority bar ..................... 42 7.2.5 Notification bars ................... 43 7.3 Alert Classification....................43 7.3.1 Priority level and color .................. 43 7.3.2 Category color....................
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User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 12.3 Take a Screenshot ....................61 13. Barcode Scanning...................... 62 14. My Services ........................ 63 14.1 Access the My Services app ................63 14.2 My Services functionality ..................63 14.2.1 URI action shortcut ..................63 14.2.2 Call action shortcut..................
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User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone Appendix A. Safety Precautions ..................76 A.1 Frequency Range....................76 A.2 Regulatory Information (EU and EFTA) ..............76 A.2.1 Exposure to Radio Frequency Signals ............76 A.3 Regulatory Compliance Statements (USA and Canada only) ......77 A.3.1 FCC and IC Compliance Statements ..............
Alerts from patient monitors, and communication from patients, or staff in the healthcare team are available, wherever they are. The Ascom Myco handset has a top display with a color coded LED priority beacon and touchscreen, to prioritize the alerts, and the ability to quickly accept, reject or forward alerts.
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 1. Introduction User Manual Abbreviations and Glossary User Manual 1G, 2G, 3G, 4G Common naming of the generations of mobile communication evolution. Cellular GSM/3G Device Manager Application for management of portables, editing of parameters and updating the portables with new software, running on Unite CM.
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1. Introduction User Manual Features Wi-Fi 802.11a/b/g/n support Seamless Wi-Fi roaming i.e. on-call handover between access points Centralized management using Ascom Unite or 3rd party MDM tools Supports Over-the-Air administration Android OS 4.4 KitKat party App support Supports integration to other systems using Ascom Unite middleware...
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 2. Quick Installation Steps for Administrators Quick Installation Steps for Administrators An administrator should perform the following steps to get the handset started: NOTE: Remove the protective plastic sheet that is attached to the display at delivery before using the touchscreen to ensure proper function.
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User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 2. Quick Installation Steps for Administrators Setup using Easy Deployment A handset is automatically installed and configured, if the VoWiFi system is configured for Easy Deployment. Refer to the handset Configuration Manual for information on how to configure Easy Deployment in the VoWiFi system.
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User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 2. Quick Installation Steps for Administrators Turn the handset horizontally and position the handset so that the QR code fits within the scanning window in the center of the screen.
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 3. Handset Description Handset Description Both handset versions (Wi-Fi, and Wi-Fi & Cellular) share the same external characteristics. • For an overview of the handset hardware, see 3.1 Handset Overview on page 7.
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 3. Handset Description Rear microphone Camera (12. Camera and Gallery on page 61.) GSM antenna Battery cover lock Battery Pack Clip WLAN antenna, and GPS antenna Color pad for clip (3.1.7 Color pad for clip...
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 3. Handset Description • Long press mode - Press and hold the button for longer than a second. • Multi-press mode - Press the button multiple times under a short period of time.
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 4. Basics Basics The following chapter describes how to use the handset. Read it through before using the handset for the first time. This chapter explains how to do the following: •...
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 4. Basics Tap OK. Wake and Unlock the Handset, or Lock and Put it to Sleep The handset automatically turns to sleep after 1 minute (default), to save battery time. This setting can be configured in the handset, refer to 15.1.4 Sleep timeout...
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 4. Basics • Decrease the volume in the Settings app, refer to 15.2.1 Volumes on page 65. NOTE: Alerts and incoming messages are still indicated by the top display and colored LED flashes, even if the handset is set to Silent mode.
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User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 4. Basics Drag Some objects can be moved, for example apps, or unhandled alerts in the Alert view. • Tap and hold, and drag the object to move it. Swipe Swipe to answer a call, unlock or change view.
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 4. Basics Use the Keyboard The handset uses the standard Android keyboard for text input. Third-party keyboards with additional functionality can be installed by the system administrator. Enter text • Tap an text entry field to display the keyboard.
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 4. Basics Figure 2. Alert view. In the Alert view, alerts from external systems, such as patient monitors, and patient calls, are shown in order of in order of arrival. The highest prioritized and oldest alert that has not been handled is indicated in the top priority bar.
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 4. Basics • Scroll the screen to show any additional apps. • Press the home button while in an app, or in the App view, to return to the Alert view.
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 4. Basics • : Open a list of recently used apps. Tap to switch to an app. Remove an app by swiping left or right. Battery level indication NOTE: The battery life indication shown on the handset might not always be a reliable measure of how much charge the battery has left, especially after exchanging batteries.
4.10.3 Charge with a Micro USB cable WARNING: It is strongly recommended to use the Micro USB cable together with the USB Power supply unit available from Ascom (Art.No. 660468, delivered with interchangeable plugs for EU, UK, USA/CA, and AU/NZ). To use a non-tested or budget USB charger could cause serious injury or death.
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 4. Basics Charging Rack. Some USB chargers are unsupported by the handset. If an unsupported charger is connected the text "Unsupported charger" appears on the top of the screen, and in the notification drawer.
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 4. Basics Figure 7. Charging screen when fully charged. The following icons are used to show status on the charging screen: Indicates that a personal alarm is configured for the alarm button (refer 9.
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 4. Basics Slide the battery lock to the left. The handset starts automatically once the battery is connected. Release the clip. 4.12 Log in or Log out NOTE: The login functionality is system dependent and is enabled through the Unite CM,...
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 4. Basics If previous users have logged in on the handset, and the recent users list is enabled, a login screen similar to the image below is shown. Otherwise, skip to step 6.
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 4. Basics To log out and restrict access to the alert, messaging, and My Services functionality: Swipe down from the top of the screen to open the notification drawer (10.7 Notification Drawer on page 57).
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User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 4. Basics The recently used user names are sorted chronologically, with the most recently used user name on top. Select a user name, or tap "Enter other name" to return to the login screen without choosing a user name.
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 4. Basics 4.13 Availability status NOTE: This is a system dependent feature. If the system is configured for it, users can set their availability status from the handset. This availability status can be used by the system for example when deciding which handsets to send an alert to.
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User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 4. Basics The availability status can be set from either the Alert view, or through the notification drawer: • In the Alert view, tap the top priority bar: NOTE: If login is enabled, the user name is shown in the top priority bar.
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 5. Calling Calling NOTE: Depending on whether Cellular or VoWiFi is used for calling, appearance and functionality may differ. Available functionality also depends on the system configuration. The following call related topics are described in this chapter: •...
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 5. Calling Make a Call Calls can be made by manually dialing a phone number, tapping a recent call in the call list, or by using the phonebook. • 5.2.1 Call using the keypad on page 28.
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 5. Calling 5.2.3 Call using the central phonebook NOTE: If login is enabled on the handset, the user must log in to access the central phonebook. The central phonebook is a list of contacts stored remotely on the system. Only system administrators can add or remove contacts from this list.
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User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 5. Calling Call the last called number To bring back the last called number: Tap the call button on the keypad screen, without entering a number. The last called number appears above the keypad.
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 5. Calling When the call is connected, a "SEND numbers" button is shown to the right of the transfer button, see Figure 13. Tap the button to send the numbers indicated on the button.
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 5. Calling • 5.4.7 Switch between calls on page 32 • 5.4.8 Transfer call on page 32 • 5.4.9 Navigate the handset during a call on page 33 • 5.4.10 The phone bar on page 33 5.4.1...
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 5. Calling Choose one of the following options: • Immediately - Input a number or choose a contact, then tap the transfer button to transfer the call immediately to that number.
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 5. Calling • Tap the icons on the phone bar to interact directly with the call (for example to accept/ end the call, or to push-to-talk). • Tap the middle of the phone bar to open the call screen.
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 5. Calling Follow the instructions presented by the voicemail service. TIP: The keypad is accessed by tapping the keypad icon on the call screen. Push-to-talk Group Call A Push-to-talk (PTT) group call provides instant voice connectivity to a group of persons.
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 5. Calling Accept an invitation during an ongoing call If a PTT invitation is received during an ongoing call, the call is disconnected and the PTT session is connected automatically if the following conditions are true: •...
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 5. Calling Figure 18. The Push-to-talk phone bar. 5.6.3 Reject a PTT invitation Most incoming PTT session invitations can be rejected, if not set to be automatically accepted. Invitations are rejected differently depending on the invitation type.
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 5. Calling Figure 19. Rejoin a PTT session. 5.6.5 Initiate a PTT group call session A new PTT group call session can be initiated from the handset, if one or more PTT group calls has been pre-configured.
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 6. Phonebook Phonebook Contacts can be found in both a local and a central phonebook on the handset. • The local phonebook contains contacts added by the handset user, and is unique for each handset.
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 6. Phonebook Add a New Local Contact Tap the People app in the App view. Tap the contacts icon on the top of the screen to open the local phonebook.
7. Alerts Alerts The Alert view is the default view in the Ascom Myco user interface. From the Alert view, it's possible to view and respond to alerts initiated from third-party equipment, such as patient monitors and patient call systems. It's also possible to receive information from other sources, such as system broadcast messages and lab results.
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 7. Alerts View alert Tap the alert to view additional information. Respond to alert Tap the appropriate button, such as "Reject" or "Accept". Refer to 7.4 Alert Response Options on page 45 for a list of possible response options.
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 7. Alerts Figure 21. An active alert shown in the top priority bar. 7.2.5 Notification bars When an alert is received, it may appear on screen as a notification bar, refer to 10.6...
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 7. Alerts Priority color Priority Used for event Indications (if enabled) Crisis/ "Code Blue" crisis alert/ Top display notification, red flashing High High priority alert LED priority beacon, sound, and vibrator.
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 7. Alerts The following are examples of alert type icons that can be used at a site: Icon Alert type Monitoring Patient call Assistance call Lavatory call Medical call Emergency call...
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 7. Alerts NOTE: Both the available alert types and individual response options for each alert type is dependant on the system configuration. View Alerts on a Locked Handset Active alerts are shown on the lock screen if lock screen widgets are enabled. Refer to 10.4...
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 8. Messaging Messaging The Conversation view provides functionality to send messages to other handsets in the system. The Conversation view is accessed by swiping left from the alert menu, or by tapping the upper right corner.
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 8. Messaging Reply to Message Tap the incoming message notification bar, or tap the message in the main conversation view. Tap the "Message" field and type a message. to send the message.
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User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 8. Messaging In the menu that appears, tap "Call [contact name/number]" to call the contact. 26 April 2016 / Ver. D...
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 9. Personal Alarm Personal Alarm This chapter describes the following alarm related topics: • 9.1 Top Button Alarm on page 50 • 9.2 Man-down and No-movement Alarm on page 50 •...
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 9. Personal Alarm 9.2.1 Activate or deactivate the Man-down or No-movement alarms NOTE: The Personal security app can be hidden on the handset by the system administrator. If the app is hidden, the alarms cannot be activated or deactivated from the handset.
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 9. Personal Alarm • " Sent" on the top display, and on the message popup on the main display. 9.2.3 Cancel a Man-down or No-movement alarm A Man-down or No-movement detection can be cancelled before the alarm is sent out. When...
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 10. Notifications 10. Notifications New messages, phone calls, alerts and status information are all indicated by notifications from the handset. The following can be used for notifications: • 10.1 Sound and vibration on page 53 •...
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 10. Notifications Blue Flashing, then steady Category Purple Flashing, then steady Category White Flashing Information (phone call or message) Orange Single flash Battery Battery level low (15%) Battery level critical (5%)
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 10. Notifications TIP: The lock screen widget can be expanded by swiping down from the center of the widget. If a message or alert is tapped in an expanded lock screen widget it opens up without the need to unlock the handset.
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User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 10. Notifications If additional unhandled alerts are waiting in the handset, the text "And X more..." will be shown underneath the notification bar. NOTE: Alert notification bars will not appear while in the Alert view.
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 10. Notifications Figure 32. Warning notification bar. If the bar is closed the warning will stay in the top priority bar until solved. Tap the warning icon in the top priority bar to reopen the notification bar.
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 10. Notifications 10.8 Icons used for notification The following are examples of icons that can be used for notification. For alert type icons, refer to 7.3.3 Alert type icons on page 44.
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 11. Apps 11. Apps Apps installed on the handset can be found in the App view (4.7.2 App view on page 15). Available apps on the handset are set remotely by a system administrator, and cannot be changed by the user.
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User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 11. Apps Settings Change the handset configuration. 15. Settings on page 64 26 April 2016 / Ver. D...
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 12. Camera and Gallery 12. Camera and Gallery The handset is equipped with a camera to scan barcodes, take photos and record movies. See the following sections for details about: •...
Scanning apps with different features and functionality can be used on the handset. Available apps are set by the system administrator. NOTE: Third-party scanning apps must be developed using the Myco Barcode Scanning API. Refer to the Android App Developers Program page on the Ascom Partner Web for instructions on how to develop apps for the handset.
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 14. My Services 14. My Services The My Services app contains shortcuts that can be used to launch different functionality, such as open an app or web page, communicate with external equipment, or setup a phone call.
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 15. Settings 15. Settings NOTE: Some settings may be unavailable or locked, depending on the system configuration. The Settings app provides the possibility to customize the handset: Swipe to the right or tap the app view icon in the upper left corner to open the App view.
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 15. Settings Tap "Font size" and choose a desired font size. 15.1.3 Owner ID and name The Owner ID/Name is displayed on the lock screen and charging screen. Tap "Display"...
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 15. Settings 15.2.3 Notification sound NOTE: The notification sound setting does not affect the sounds used for alerts, warnings, or conversation messages. Tap "Sound". Tap "Notification sound" and select a notification sound.
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 15. Settings 15.6 Admin settings The admin settings menu can only be accessed by system administrators, refer to the handset Configuration Manual for details. 15.7 About phone Settings Tap "About phone" to show information about the handset, such as the software version.
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 16. Operation Notice 16. Operation Notice • 16.1 Accessibility and Voice Quality on page 68. 16.1 Accessibility and Voice Quality The WLAN network is not always available. If you do not get in contact with your system, contact your system administrator.
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 17. Maintenance 17. Maintenance This chapter describe the following topics: • 17.1 Cleaning the Handset on page 69 • 17.2 Battery Maintenance on page 69 • 17.3 Replace the Color Pad for the Hinge-type Clip on page 69 17.1 Cleaning the Handset...
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 18. Troubleshooting User Manual 18. Troubleshooting User Manual This section contains information on how to solve common operational problems and warnings. Go through the following lists, if you encounter any problems. If this checklist does not solve the problem, contact your system administrator.
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 18. Troubleshooting User Manual 18.1 Operational Problems Fault Probable cause Action or comment No network. The handset has lost connection Acknowledge the warning and is in one of the following...
Ascom Myco Wi-Fi and Cellular Smartphone 19. Related Documents User Manual 19. Related Documents User Manual Data Sheet, Ascom Myco VoWiFi Smartphone TD 93097EN Data Sheet, Ascom Myco VoWiFi and Cellular Smartphone TD 93057EN Configuration Manual, Ascom Myco VoWiFi and Cellular TD 93072EN Smartphone...
4.9 Battery level indication on page 17. [MYCO-3196] Other changes: Added several new images and icons. Specified that the Myco uses micro-SIM cards. General quality checks and text improvements. Removed Appendix B. Added "Exposure to Radio Frequency Signals for EU and EFTA."...
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User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone 20. Document History User Manual Version Date Description 15 December 2015 Updated: 1.2 Features on page 2 3.1 Handset Overview on page 7 Added the Battery Storage and Maintenance Guidelines document to 19.
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Added text saying that the USB power supply unit is delivered with interchangeable plugs. 4.10.4 Charging indication on page 19. Added a voicemail icon to the icon list table. MYCO-4694 4.12 Log in or Log out on page 21. Changed the description regarding the Login functionality a bit (it can now be used to transfer messaging and alert numbers between handsets).
Appendix A. Safety Precautions Read through this chapter before using the handset. NOTE: The Product Designator for regulatory purposes of the Ascom Myco handset is SH1. Safe operation For safe and efficient operation of the handset, observe the guidelines given in this manual and all necessary safety precautions when using the handset.
This device must not be co-located or operating in conjunction with any other antenna or transmitter. Use of non-Ascom approved accessories may violate the FCC and IC guidelines for RF exposure and should be avoided. 26 April 2016 / Ver. D...
User Manual TD 93066EN Ascom Myco Wi-Fi and Cellular Smartphone Appendix A. Safety Precautions Precautions and Environmental Requirements A.4.1 Handset • Avoid volume levels that may be harmful to your hearing. Exposure to excessive sound pressure from a handset's earpiece or headset may cause permanent hearing loss.
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