UICK TART UIDE Cisco Service Control Product Installation Guide, SCE 8000 Platform, Release 5.2.x Overview of the Cisco Service Control Solution Cisco Service Control Solution Topology System Installation Initial Configuration System Requirements and Prerequisites Obtaining Documentation and Submitting a Service Request...
Published: September 23, 2015 Overview of the Cisco Service Control Solution This section introduces the components of the Cisco Service Control solution and gives a high-level explanation of the entire installation process. Cisco Service Control Components The Cisco Service Control solution consists of five main components: •...
The Cisco SCE platform is available in three versions: • SCE 8000—With two or four 10 GBE interfaces. The four interfaces support two traffic links and cascaded topology. SCE 8000—With eight or 16 GBE interfaces. The 16 interfaces support eight traffic links and cascaded topology.
• Adding a user for PRPC authentication • Configuring the SCMS Collection Manager to be able to connect to the database Install the Cisco SCA BB Console and optional Cisco SCA BB configuration utilities (see the “Installing the Cisco SCA Step 4 BB Application”...
Install the Cisco SCA BB application component (PQI file) and protocol pack on the Cisco SCE platform (see the Step 5 “Installing the Application on the Cisco SCE Platform” section on page 20). Step 6 Perform additional initial configuration, if any, of the Cisco SCE 8000 platform from the management workstation (see “Initial Configuration of the Cisco SCE 8000 Platform”...
Typically, Cisco SCE 8000 is connected in a full-duplex 10GBE link between two devices (Router, broadband remote access server, and so on). When Cisco SCE 8000 is installed inline, it physically resides on the data link between the subscribers and...
In this topology, an optical splitter resides physically on the 10GBE link between the subscribers and the network (see Figure The traffic passes through the optical splitter, which splits the traffic to Cisco SCE 8000. As a result, Cisco SCE 8000 only receives traffic and does not transmit.
Cisco SCE 8000 processes the traffic of the two links, whereas the secondary Cisco SCE 8000 only bypasses the traffic of its links to the primary Cisco SCE 8000 for processing, and then bypasses the processed traffic back to the link. The two Cisco SCE 8000s also exchange keep-alive messages and subscriber state information.
Cisco SCE 8000. • You can configure Cisco SCE 8000 to use an external optical bypass device so that if it fails, the bypass device is used to provide link continuity. This configuration ensures 100 percent link continuity at the expense of providing asymmetric routing functionality.
Two Cisco 7600 Series routers can be used to provide network redundancy (see Figure In this topology, one link on each Cisco SCE 8000 platform is connected to each router. Therefore, one SCE platform is required for each link. Figure 9...
Installing the Cisco SCE 8000 Platform To install the Cisco SCE 8000 platform, complete the following steps. (For more information, see the Cisco SCE 8000 10GBE Installation and Configuration Guide or the Cisco SCE 8000 GBE Installation and Configuration Guide.) Install the Cisco SCE platform on the rack.
Right-hand External Bypass port on the SCE 8000-SCM-E module. MGSCP Topologies In an MGSCP deployment, the exact cabling scheme depends on the number and arrangement of ports in the EtherChannel in the Cisco 7600 Series router. It is, therefore, not possible to provide exact cabling schemes.
• If two Cisco 7600 Series routers are used (for network redundancy), one link on each Cisco SCE 8000 platform is connected to each router. This topology requires twice the number of Cisco SCE 8000 platforms, one platform for each link.
From your workstation shell prompt, move to the directory to which the distribution file was extracted and run the install-sm.sh script. See the “Installation Procedure” section of the “Installation and Upgrading” chapter of Cisco Service Control Management Suite Subscriber Manager User Guide.
Add a user for PRPC authentication. Step 8 It is necessary to add a user for PRPC authentication because Cisco SCA BB requires a username and password when connecting to the Subscriber Manager. To add a user for PRPC authentication, use the p3rpc command-line utility. For example: >p3rpc --set-user --username=pcube --password=pcube-password...
(can't be used with For information about the actions performed by the install-cm.sh script, see the Cisco Service Control Management Suite Collection Manager User Guide. Install the Collection Manager server by performing the following procedure: Change directory to install-scripts under the distribution kit root.
After the user configures the requested database options, the dbinfo.vm file updates for the RDR database Note configuration details, the Cisco IOS Flexible NetFlow database configuration details, or the configuration details of both the RDR database and the Cisco IOS Flexible NetFlow database.
For details, see the “Configuring the Collection Manager” section of the Cisco Service Control Management Suite Collection Manager User Guide. Step 12 Set the Collection Manager time zone by using the jselect-sce-tz.sh script. For example, if the Cisco SCE device is located in GMT+2, run this command as the scmscm user: $ ~scmscm/cm/bin/jselect-sce-tz.sh --offset=120...
How to Install the Cisco SCA BB Configuration Utilities Installing the Cisco SCA BB configuration utilities is optional. From the Cisco SCA BB installation package, extract the scas_bb_util.tgz file, and copy it to a Windows or Linux Step 1 workstation.
Before you begin the Cisco SCE platform upgrade, ensure that you perform the following tasks: • If the IP addresses of the Cisco SCE platforms to be upgraded are not defined in the Network Navigator, gather the IP addresses of all SCE platforms to be upgraded.
The SCE Software Upgrade Wizard opens. Click Next(see Figure 12). Figure 12 SCE Software Upgrade Wizard...
In the SCE IP Addresses pane (see Figure 13), verify that the IP addresses of all the Cisco SCE platforms to be upgraded are displayed. If any of the IP addresses are not displayed, enter the details and click Next.
14), enter the username and password required to access the Step 3 Cisco SCE platform. You can use the same username and password for all the platforms or enter a different username and password for each platform and click Next.
Step 4 In the SCE Firmware (PKG) Installation pane (see Figure 15), specify the location of the firmware file to be installed on all the selected Cisco SCE platforms and click Next. Figure 15 SCE Software Upgrade Wizard—SCE Firmware (PKG) Installation...
Figure 16), specify the location of the PQI file to be Step 5 installed on all the selected Cisco SCE platforms and click Next. Note You need to remove the old PQI reference in SCE, before downgrading to any version.
Protocol pack versions are not the same, the default service configuration fails when applied. Clearing or Resetting Protocol Pack Version If Protocol Pack version mismatch appears in Cisco SCE and SCABB, you need to clear or reset the Protocol pack to get the default version.
• Close and re-open the Cisco SCABB console • Close all service configuration and freshly open service configuration If the Cisco SCABB version mismatches, you can change the version of the Cisco SCABB with the Note corresponding same version of the Cisco SCE.
Figure 19 SCE Software Upgrade Wizard—Service Configuration (PQB) Update...
The Connectivity Test pane appears only when the experimental features check box is enabled/disabled. From the Cisco Step 9 SCA BB Console, you can choose Windows > Preferences. In the Preferences window, expand the Network Navigator and click Experimental Features.
Step 10 The Summary pane summarizes all the information (see Figure 21). Verify that all the IP addresses and file locations are correct. In this pane, you can: • Click Back to edit any information. • Click Finish to begin the upgrade process as specified. Figure 21 SCE Software Upgrade Wizard—Summary...
Cisco SCE8000 10GBE Software Configuration Guide or the Cisco SCE8000 GBE Software Configuration Guide. • IP address and subnet mask of the Cisco SCE 8000 platform. This IP address is used by the GBE management interface. • IP address of the default gateway.
The mode is set to Report Only. – The maximum Transaction RDR rate is set as the default value (250) divided by the number of Cisco SCE devices. – How to Use the Usage Analysis Wizard to Define the Default Site The Usage Analysis wizard allows you to create a simple model of devices and connect to them.
To use Usage Analysis Wizard to define the default site, complete these steps: From the Console main menu, choose Help > Welcome. Step 1 The Welcome window opens (see Figure 22). Figure 22 Welcome Window...
Click Usage Analysis Wizard. Step 2 The Usage Analysis Wizard window appears (see Figure 23). Figure 23 Usage Analysis Wizard—Usage Analysis Step 3 Click Next. The SCE IP Addresses window opens (Figure 24).
Figure 24 Usage Analysis Wizard—SCE IP Addresses Window In the text box, enter the IP addresses of the Cisco SCE devices that should be added to the model. Step 4 Note You can work with up to 20 Cisco SCE devices simultaneously by using the wizard.
Click Next. Step 5 The SCE Usernames and Passwords window opens (see Figure 25). Figure 25 Usage Analysis Wizard—SCE Usernames and Passwords Window Step 6 Enter the user names and passwords for the SCE devices. Do one of these: • To use the same username and password for all the SCE devices that you are adding, enter the user name in the Username field and the password in the Password field.
Click Next. Step 7 The CM Setup window opens (see Figure 26). Figure 26 Usage Analysis Wizard—CM Setup Window Step 8 Define the SCMS Collection Manager to use with this configuration. Do one of these: • Enter the IP address, user name, and password of the Collection Manager device in the appropriate fields. If you started from the Network Navigator, this information is retrieved and displayed.
Click Next. Step 9 The Connectivity Test window opens (see Figure 27). Figure 27 Usage Analysis Wizard—Connectivity Test Window The wizard tests to see that the connections to the defined devices can be made. If a connection to one or more of the devices cannot be made, or if there is some problem with the connection Note (such as invalid version of the device), an error is displayed next to the device.
Step 10 Click Next. The Anonymous Subscribers window opens (see Figure 28). Figure 28 Usage Analysis Wizard—Anonymous Subscribers Window Step 11 To disable anonymous subscriber mode, uncheck the Enable Anonymous Subscribers mode check box.
Step 12 Click Next. The Confirmation window opens (see Figure 29). Figure 29 Usage Analysis Wizard—Confirmation Window The actions that the wizard is about to take are listed on the page.
Step 13 Click Finish. The Configuration Output window opens (see Figure 30). Figure 30 Usage Analysis Wizard—Configuration Output Window New devices are added to the default site of the Site Manager tree in the Network Navigator (see Figure 31). Figure 31 Network Navigator The wizard attempts to connect to all the devices that you defined.
To configure the Subscriber Manager, edit the p3sm.cfg configuration file by using any standard text editor. The configuration file is described in detail in the Configuration and Management module and in the Configuration File Options module of Cisco Service Control Management Suite Subscriber Manager User Guide.
• Minimal supported screen resolution for the Console is 1024 x 768 pixels. Operating System Requirements The Cisco SCA BB Console can run on Windows 2000, Windows XP, Windows Vista, or Windows 7. Java Runtime Environment If you are using the optional SCA BB Service Configuration Utility, servconf, it requires access to JRE version 1.6.
• Cisco Unified Computing System (UCS) server model R210-2121605 with a Intel(R) Xeon(R) X5570 2.93-GHz CPU with eight Cores (minimum memory 4 GB). The machine should conform to the system requirements listed in Table 9 Table The specifications listed in Table 9 are minimal.
Note Cisco Service Control Collection Manager System Requirements The Cisco Service Control Collection Manager and its database are software components that run on a server platform. They can be installed on any of these configurations: • Intel machine running 64-bit versions of Red Hat Enterprise Linux 5.x and 6.x. (See the “Red Hat Linux Requirements”...
Setting the Locale and Time Zone, page 46 • Hardware The hardware requirements are: • Minimum 800 MHz CPU • Minimum 2 GB RAM per CPU • Hard disk: One hard disk, at least 18 GB – • Minimum 100BASE-T network interface Software and Environment The software and environment requirements are: •...
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