Default Handsfree Audio Path; Using Wireless Headsets - Avaya 9504 User Manual

10.1.3 Default Handsfree Audio Path

By default, when you make a call or answer a call without lifting the handset, the audio is played through the phone's
speaker while you speak via the phone's microphone.
If you have a headset attached, you can change the phone's behavior so that the audio is played through the headset by
default rather than the speaker.
1. Press the button.
2. Use the up and down cursor keys to highlight Call Settings.
3. Press Select.
4. Use the up and down cursor keys to highlight Audio Path.
5. Press Change to change the setting between Headset and Speaker.
6. When completed, press the Save soft key.
7. Press the Back / Exit soft keys to exit the menus.

10.1.4 Using Wireless Headsets

If you want to make and answer calls using a wireless headset, turn this option on. This allows you to hear the DTMF
tones on your wireless headset. You can use the wireless headset button or the
make and answer calls using the headset.
When this option is turned off, you are still able to make and answer calls using your wireless headset, but you cannot
hear the DTMF tones. In addition, you can use only the wireless headset button to make and answer calls, not the
Headset button on the telephone.
·
Note:
This feature is currently supported only by the wireless Plantronics Savi Office headset. Other wireless headsets
are not supported. Unless you are using the wireless Plantronics Savi Office headset, this option should be turned
off. In addition, this option should be turned off if you are using a wired headset. The default setting for this option
is off.
To enable remote headset support:
1. Press the button.
2. Use the up and down cursor keys to highlight Advanced Options. Press Select.
3. Scroll to Audio. Press Select.
4. Scroll to Remote Headset. Press the Change soft key to change the setting or use the left or right cursor keys.
5. Press the Save soft key to save your changes.
9500 Series Telephone User Guide
IP Office™ Platform 11.0
Comments on this document? infodev@avaya.com
Headset button on the telephone to
Issue 12b (Wednesday, March 28, 2018)
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