Avaya 9504 User Manual page 140

19. Short Codes
Short codes are numbers that you can dial to enable and disable various features. The following are default short codes
that may be available. However, your system administrator can remove and change the short codes available to you or all
users. To use a short code, you may have to put your currently call on hold.
These are useful as they can be dialed from any phone on the system. For example, this allows you to login at a basic
analog extension and still control a number of features.
Some short codes require you to enter some information when you dial them, typically an extension number. That is
indicated by N in the short codes shown below.
Park/Unpark
·
Park Call: *37*N#
Parks the held call using the park number dialed in place of N.
·
Unpark Call: *38*N#
Unpark the call parked using the park number N.
Call Pickup
·
Pickup Any Call: *30
Answer a call ringing on the telephone system.
·
Pickup a Group Call: *31
Answer a call ringing a group of which you are a member. You can use this even if your group membership is
currently set to disabled.
·
Pickup a Users Call: *32*N#
Pickup a call ringing a user's extension number (N).
·
Pickup a Group Members Call: *53*N#
Pickup a call ringing the members of a group (N). This does not necessarily have to be a group call.
Conference
·
Conference Held Calls: *47
Start a conference between yourself and any calls that you have on hold.
Do Not Disturb
·
Switch Do Not Disturb On: *08
Set your phone to 'do not disturb.'
·
Switch Do Not Disturb Off: *09
Switch off 'do not disturb.'
·
Add a Do Not Disturb Exception Number: *10*N#
Add a number (N) to your list of 'do not disturb' exceptions.
·
Delete a Do Not Disturb Exception Number: *11*N#
Remove a number (N) from your list of 'do not disturb' exceptions.
·
Cancel All Forwarding: *00
Switch off any forwarding (includes 'forward unconditional,' 'forward on busy,' 'forward on no answer,' 'follow me,'
and 'do not disturb').
Follow Me
·
Follow Me Here: *12*N#
Dialed at the extension to which you want your calls redirected. Use your own extension number (N) when dialing
the short code.
·
Follow Me Here Cancel: *13*N#
Dialed at the extension from which you had redirected calls. Use your own extension number (N) when dialing the
short code.
·
Follow Me To: *14*N#
Dialed at your phone. Dial the extension number (N) to which you want your calls redirected. You can dial just
*14# to cancel follow me.
·
Cancel All Forwarding: *00
Switch off any forwarding (includes 'forward unconditional,' 'forward on busy,' 'forward on no answer,' 'follow me,'
and 'do not disturb').
9500 Series Telephone User Guide
IP Office™ Platform 11.0
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Issue 12b (Wednesday, March 28, 2018)
Page 140