Forward Unconditional (Status Menu); Forward Unconditional (Features Menu) - Avaya 9504 User Manual

5.2.1 Forward Unconditional (Status Menu)

You can clear or change your 'forward unconditional' settings through the Status menu.
1. Press the Status soft key if shown.
·
To access the Status menu during a call, press the
shown.
2. Use the up and down cursor keys to highlight Fwd Uncon.
·
To switch off 'forward unconditional', press the Off soft key.
·
To change the forwarding settings, press the Details soft key.
·
Use the up and down cursor keys to scroll through the editing options.
·
Use the left and right cursor keys to switch the forwarding on or off.
·
Use the left and right cursor keys to select which calls should be forwarded. The options are External
Only, External and Group, Non Group Calls, and All Calls.
·
Select Edit to change the number to which calls are forwarded.
Access Control
Your system administrator can configure whether you can access this menu option. See

5.2.2 Forward Unconditional (Features Menu)

You may be able to change your 'forward unconditional' settings using the Features menu.
1. Press the Features soft key if shown. To do this during a call, press the
Features soft key.
2. Use the up and down cursor keys to highlight Forward. Press Select.
3. Use the up and down cursor keys to highlight Forward Unconditional. Press Select.
4. The screen will display your current 'forward unconditional' settings.
·
To Switch Forward Unconditional On/Off
Highlight Fwd Unconditional. Press On or Off to change the current setting. If no destination is currently set
when you switch 'forward unconditional' on, the display will jump to the destination field.
·
To Select Which Calls as Forwarded
Highlight Call Type. Press Change to see the different options. When the required option is displayed press
Save. The options are External Only, External and Group, Non Group Calls and All Calls.
·
To Set the Forward Destination
Highlight Destination. Either press Edit and enter the number required or press To VM for the 'forward to
voicemail' option.
·
If you select Voicemail as the destination, you will need to switch 'forward unconditional' off in order to
cancel it and enter a new destination.
Access Control
Your system administrator can configure whether you can access this menu option. See
9500 Series Telephone User Guide
IP Office™ Platform 11.0
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Redirecting Calls: Forwarding Calls
PHONE key and then press the Status soft key if
Menu Access Control
PHONE key and then press the
Menu Access Control
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