E And M Tie Lines - Comdial DXP Attendant Manual

Other Features

E and M Tie Lines

E & M tie line operation is typically used in applications where one group of
users often need to call parties located in one or more remote locations. In these
applications, your system is directly tied to another similar system at the remote
site(s).
If your system has been configured for tie line operation, the procedures you use
to place calls, transfer calls, and set up conference calls differ slightly from other
types of connections. These procedures are described in this section.
To make a call on an E & M tie line,
•
1. DIAL the E & M access code that was assigned by the installer,
OR IF your system has been configured by the installer to use
Automatic Route Selection (ARS), DIAL the ARS access code (9
by default).
2. WAIT until you hear a dial tone, THEN DIAL the intercom
number for the party you wish to reach at the remote site. You
will hear a fast busy signal if you dialed an invalid number.
To transfer a call over an E & M tie line,
•
1. ANSWER the incoming call.
2. SELECT CONF .
3. DIAL the E & M access code that was assigned by the installer,
OR IF your system has been configured by the installer to use
Automatic Route Selection (ARS), DIAL the ARS access code (9
by default).
4. WAIT until you hear a dial tone, THEN DIAL the intercom
number for the distant party to whom you are transferring the call.
5. WAIT on the line until the called party answers so that you can
announce the call (screened transfer), OR HANG UP
(unscreened transfer). You have created an unattended conference
and your station appears as if on hold..
6. PRESS TAP button to rejoin the transferred call.
7. After rejoining the conference, PRESS
hold again (creating another unattended conference) OR HANG
UP to terminate the call.
If one of the parties does not hang up or you have not terminated the call, the call
will return to you when the line-to-line connection timer expires.
80
#
to place the call on
Attendant Manual
GCA70-250