Glossary - Comdial DXP Attendant Manual

GCA70-250
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Account Code
A group of numbers, up to 16 digits in length, entered by station users during incoming or
outgoing calls; the system uses account codes to identify the calls by category, or special
grouping, for call accounting purposes.
All-Call Paging
Paging through the intercoms of all stations in the system.
Assist Button
A button that you can program that will let you send a message requesting assistance to the LCD
of another telephone.
Attendant
Also known as the operator; typically, the first person to answer incoming calls and responsible
for directing calls to the proper person or department.
Automatic Callback
System will ring a calling telephone when a busy called telephone becomes idle.
Automatic Dialing (or Autodialing)
Using programmable buttons to store numbers for one- or two-button dialing.
Automatic Redialing
Turning on a program that automatically redials the last number dialed once a minute for 10
minutes.
Automatic Route Selection (ARS)
ARS allows the system to automatically select the least costly line group available to a station to
route a call. The system modifies the dialed number, if needed, to match the selected line group.
ARS makes routing decisions (which lines to route a call over, if and how to modify a number,
and costing information) based entirely upon the programming of the system.
Automatic Station Relocation
Process by which the system automatically recognizes particular stations if they are relocated to
a different station port; the same class of service and station features are provided the station at
the new port.
Attendant Manual

Glossary

Glossary
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