Digital Voice Announce (Dva) - Comdial DXP Attendant Manual

Attendant Features

Digital Voice Announce (DVA)

The Digital Voice Announce (DVA) is an optional external device. It stores pre-
recorded announcements and messages and plays them for incoming callers
during their calls.
You must record the messages that the DVA plays to the callers in one of two
ways: either by delivering them from the telephone handset at your attendant
station or by playing the contents of a professionally-supplied tape recording into
the DVA memory (see your system installer for tape recorder connection details).
There are 13 unique messages. The first five (plus day and night routing
messages) are divided into four separate message types. The total message time
is two minutes and you can divide this time as necessary among all the messages
or use the entire two minutes for one message if needed. Because of the time
constraints, it is a good practice to script your messages ahead of time so that you
can read them aloud in a clear and concise manner as you store them in the DVA
memory.
As the number of calls increase, you can add more DVAs to handle the additional
callers. You can then record the same message on several DVAs by entering the
replicate value (see step 6 on the following page).
To record a DVA message,
•
1. PRESS INTERCOM.
2. DIAL
3. DIAL
4. CHOOSE voice source:
• DIAL
• DIAL
• DIAL
5. DIAL
Messages on page 109 for message type list).
104
*#0*06
.
1
.
1
to speak message into handset.
2
to play tape into music-on-hold jack.
3
to play tape into background music jack.
10 43
to to choose message type (see Table Of
GCA70-250
Attendant Manual