Overriding A Call Or A Do Not Disturb Condition At Another Telephone (Executive Override) - Comdial DXP Attendant Manual

Making Calls
Overriding A Call Or A Do Not Disturb
Condition At Another Telephone
(Executive Override)
You can override a call in progress or a Do Not Disturb condition at another
telephone if the system installer has enabled the executive override feature at
your telephone. (If the feature is not enabled, an error tone sounds and screen
options remains displayed.)Conditions for executive override are as follows:
• Calling station has class of service that enables busy override.
• Calling station is switched to override voice path.
• Called party may respond and will be heard by calling station and outside
party.
• When the calling party dials the override code, the called party receives
several tone bursts.
The executive advisory tone allows installers to configure the system to provide
an audible tone whenever you activate the executive override feature. installers
can select this tone as either a one time tone or as a periodic reoccurring tone. If
installers choose a reoccurring tone, they must also select the time interval
between the reoccurring tones.
To override an in-progress call at another telephone,
•
1. MAKE intercom call AND HEAR a busy signal.
2. DIAL
3. JOIN in-progress call.
To override a Do Not Disturb condition at another station,
•
1. PRESS OVER to disable the Do Not Disturb condition at the
called station.
2. SPEAK your announcement (if in voice-first mode) OR HEAR
ring-back tone (if in tone-first mode).
NOTE: This action disables DND condition at the other telephone until
DND is reset.
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(all parties will hear several tone bursts).
GCA70-250
Attendant Manual