Cisco ONS 15310-MA Troubleshooting Manual page 43

Chapter 2 Alarm Troubleshooting
Determine whether the card is an active card or standby card in a protection group. Click the node view
Step 5
Maintenance > Protection tabs, then click the protection group. The cards and their status are displayed
in the list.
If the reporting traffic card is the active card in the protection group, complete the
Step 6
ONS 15310-MA SDH 1:1 Card Switch Command" procedure on page
the active card, or if the reporting card is standby, continue with the following steps.
Complete the
Step 7
the reporting card.
Avoid soft-resetting multiple ONS 15310-MA SDH cards at one time; doing so might cause an
Caution
unexpected traffic hit.
For the LED behavior, see the
Step 8 Verify that the reset is complete and error-free and that no new related alarms appear in CTC. A green
ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
Step 9 If the alarm does not clear, complete the
page 2-153
Complete the
Step 10
to switch traffic back.
If the alarm does not clear, complete the
Step 11
for the reporting traffic card.
If the alarm does not clear, log into the Technical Support Website at
Step 12
http://www.cisco.com/cisco/web/support/index.html for more information or call Cisco TAC (1 800
553-2447) in order to report a Service-Affecting (SA) problem.
2.7.41 CTNEQPT-PBWORK
The Interconnection Equipment Failure Working ONS 15310-MA SDH Payload Bus alarm indicates a
failure in the main payload bus between the ONS 15310-MA SDH and the reporting Ethernet card. The
controller card and the Ethernet or electrical card are no longer communicating.
Clear the CTNEQPT-PBWORK Alarm
Step 1 If the alarm is reported against the ONS 15310-MA SDH, go to
card shows the CTNEEQPT-PBWORK alarm, complete the
Electrical Card in CTC" procedure on page 2-151
Verify that the reset is complete and error-free and that no new related alarms appear in CTC. A green
Step 2
ACT LED indicates an active card.
If the alarm does not clear, complete the
Step 3
78-18663-01
"Soft- or Hard-Reset an Ethernet or Electrical Card in CTC" procedure on page 2-151
"2.8.2 Typical Card LED Activity During Reset" section on page
procedure for the standby Ethernet card.
"Initiate an ONS 15310-MA SDH 1:1 Card Switch Command" procedure on page 2-149
Default Severity: Critical (CR), Service-Affecting (SA)
SDH Logical Object: EQPT
"Remove and Reinsert (Reseat) a Card" procedure on
"Physically Replace a Card" section on page 2-153
Step
"Soft- or Hard-Reset an Ethernet or
for the card.
"Physically Replace a Card" procedure on page
Cisco ONS 15310-MA SDH Troubleshooting Guide, Release 9.0
Alarm Procedures
"Initiate an
2-149. After you move traffic off
procedure
4. If the Ethernet or electrical traffic
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for
2-146.
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