Cisco ONS 15310-MA Troubleshooting Manual page 127

Chapter 2 Alarm Troubleshooting
The HP-EXC condition clears when the BER level falls to one-tenth of the threshold level that triggered
the condition. A BER increase is sometimes caused by a physical fiber problem, including a poor fiber
connection, a bend in the fiber that exceeds the permitted bend radius, or a bad fiber splice.
Clear the HP-EXC Condition
Complete the
Step 1
If the condition does not clear, log into the Technical Support Website at
Step 2
http://www.cisco.com/cisco/web/support/index.html for more information or call Cisco TAC
(1-800-553-2447).
2.7.196 SFTWDOWN
A Software Download in Progress alarm occurs when the ONS 15310-MA SDH is downloading or
transferring software.
No action is necessary. Wait for the transfer or the software download to complete. If the alarm does not
clear, log into the Technical Support Website at http://www.cisco.com/cisco/web/support/index.html for
more information or call Cisco TAC (1-800-553-2447).
SFTWDOWN is an informational alarm.
Note
2.7.197 LP-EXC
An LP-EXC condition is similar to the
the SDH overhead.
Clear the LP-EXC Condition
Complete the
Step 1
Step 2 If the condition does not clear, log into the Technical Support Website at
http://www.cisco.com/cisco/web/support/index.html for more information or call Cisco TAC
(1-800-553-2447).
78-18663-01
"Clear the MS-DEG Condition" procedure on page
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Object: EQPT
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: VCMON-LP, VCTRM-LP
"Clear the MS-DEG Condition" procedure on page
"SF" condition on page 2-125, but it applies to the LP layer of
Cisco ONS 15310-MA SDH Troubleshooting Guide, Release 9.0
Alarm Procedures
2-123.
2-123.
2-127