IBM International ISDN User Manual page 222

Appendix F: Product Warranties and notices
Some parts of IBM Machines are designated as Customer
Replaceable Units (called "CRUs"), e.g., keyboards, mem-
ory, or hard disk drives. IBM ships CRUs to you for re-
placement by you. You must return all defective CRUs to
IBM within 30 days of your receipt of the replacement
CRU. You are responsible for downloading designated
Machine Code and Licensed Internal Code updates from
an IBM Internet Web site or from other electronic media,
and following the instructions that IBM provides.
When warranty service involves the exchange of a Ma-
chine or part, the item IBM or your reseller replaces be-
comes its property and the replacement becomes yours.
You represent that all removed items are genuine and un-
altered. The replacement may not be new, but will be in
good working order and at least functionally equivalent
to the item replaced. The replacement assumes the war-
ranty service status of the replaced item. Many features,
conversions, or upgrades involve the removal of parts
and their return to IBM. A part that replaces a removed
part will assume the warranty service status of the re-
moved part
Before IBM or your reseller exchanges a Machine or part,
you agree to remove all features, parts, options, alter-
ations, and attachments not under warranty servi
You also agree to
1. ensure that the Machine is free of any legal obliga-
tions or restrictions that prevent its exchange;
2. obtain authorization from the owner to have IBM or
your reseller service a Machine that you do not own; and
3. where applicable, before service is provided:
a. follow the problem determination, problem analysis, and ser-
vice request procedures that IBM or your reseller provides;
b. secure all programs, data, and funds contained in a Machine;
c. provide IBM or your reseller with sufficient, free, and safe
access to your facilities to permit them to fulfill their obliga-
tions; and
222 ISDN PC Card – 20 Appendix F: Product Warranties and notices