Troubleshooting - Dualit ESPRESS-AUTO Instruction Manual & Guarantee

TROUBLESHOOTING

IMPORTANT: FAILURE TO DESCALE AND CLEAN YOUR MACHINE WILL
INVALIDATE YOUR GUARANTEE.
TEST
NO COFFEE FLOWING FROM BREWHEAD
THE TAMP TEST
Dispense water through
the brewhead with the cup
filter in place. Ensure NO
coffee is in the filter.
If you see no water after
7 seconds STOP the test .
POSSIBLE CAUSE(S)
NO STEAM FLOWING FROM STEAM WAND:
1. Water tank is not correctly seated in
position.
2. Steam wand is blocked.
COFFEE OR TEA LEAKING FROM THE BREWHEAD:
1. Dried coffee on the gasket.
2. ESE pod or capsules not seated
correctly.
3. Blocked brewhead.
4. Damaged brewhead gasket.
RESULT SOLUTION(S)
No water 1. Water tank is not correctly seated in position.
Locate water tank (see page 8, fig 1).
Water 1. The showerhead and cup filter may be
flow blocked. Clean showerhead and cup filter (see
improves page 20-21). You may also need to descale the
machine (see page 23).
2. You may be tamping too hard.
LIGHTLY 'tamp' the coffee grounds (see page
11, fig 5).
3. The cup filter is blocked because the coffee
grind is too fine.
Ensure you are using setting 3-5 on the Dualit
coffee grinder or use a pre-ground coffee
suitable for espresso machines. Clean the cup
filter (see page 21, fig 4).
4. There is too much coffee in the cup filter.
Use the measuring spoon (see page 11, fig 4).
SOLUTION(S)
1. Locate water tank (see page 8, fig 1).
2.1. Clean steam wand (see page 21-22, fig 6-8).
2.2. Descale (see page 23).
2.3. If you are unable to unblock your steam
wand then contact Dualit on 01293 652 500 for
advice or spare parts.
1. Clean gasket (see page 21, fig 3).
2. Check the capsule is in place. If using ESE
pod, tuck the tab under (see page 10, fig 3).
3. Clean showerhead (see page 21 fig 3).
4. To obtain a new gasket contact the Dualit
customer helpline on +44 (0)1293 652 500
(09:00 to 17:00 Monday to Friday).
30
TO REPLACE FUSE,
REMOVE SILVER LABEL
TO ACCESS SCREW.