Troubleshooting - Dualit Cafe PLUS Instruction Manual & Guarantee

TROUBLESHOOTING GUIDE
IMPORTANT NOTICE: PRODUCT FAILURE DUE TO THE BUILD UP OF LIMESCALE IS NOT
COVERED BY GUARANTEE - DESCALE REGULARLY.
POSSIBLE CAUSE(S)
THE CAPSULE MACHINE DOES NOT TURN ON
The unit may not be properly
connected to the power supply.
THE CAPSULE MACHINE IS NOT DISPENSING TEA OR COFFEE
The Coffee or Tea Buttons illuminate
without flashing, but no tea or coffee is
dispensed.
You may have run out of water.
The Water Tank may not be seated
correctly.
SOLUTION(S)
1. Check the plug is in the socket and the switch is
turned on.
2. Check and replace the fuse if necessary.
Note: in order to open the plug, remove the label
to reveal the screw.
3. The machine may be in Standby Mode, which
activates automatically after 10 minutes. In this
Mode the tea and coffee lights turn off to conserve
energy. You can exit Standby Mode by pressing
any Button.
1. The Nozzle could be blocked. Follow the
Cleaning instructions on page 13. If this does not
clear the blockage refer to page 12 to descale your
machine.
2. The inserted capsule could be faulty. Wait a
few moments before opening the Lever, flush the
machine through and then try again with another
capsule.
3. Ensure that the Lever is properly closed and the
Capsule Basket is empty.
4. There could be air trapped in the pipework.
Remove the capsule and ensure that the Water
Tank is full. Press the Coffee or Tea Button. Water
should exit the Nozzle. If it doesn't, press again to
release the trapped air.
Remove the Water Tank and fill with fresh water.
Position by aligning the connection and pushing down
firmly. Tip: Bubbles rise in the Water Tank when it
is correctly seated. Then push the Water Tank Lid
down to cover the Water Tank.
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MY MACHINE IS MAKING A LOUD NOISE OR EXTRACTION HAS STOPPED MID USE
1. You may have run out of water (the
machine is making a noise and the
Buttons are flashing).
2. There may be an airlock in the
pipework.
MY CAPSULE MACHINE IS LEAKING
There is water beneath the capsule
machine.
MY COFFEE HAS NO CREMA
Little to no crema is produced.
Nespresso trademark is owned by Société des Produits Nestlé S.A
®
TO REPLACE FUSE,
REMOVE SILVER LABEL
TO ACCESS SCREW.
Turn the machine off and remove the Water Tank.
Refill with fresh water and then place the Water
Tank back onto the machine. Follow instructions
on page 08-09 before dispensing.
Remove the capsule and ensure that the Water
Tank is full. Press the Coffee or Tea Button. Water
should exit the Nozzle. If it doesn't, press again to
release the trapped air.
1. There will be a small amount of condensation
forming underneath the capsule machine after
making numerous beverages. This is safe and does
not mean the machine is leaking.
2. Ensure that the Water Tank has been correctly
inserted. When refilling with water, always switch
off the capsule machine and only then
remove and refill the Water Tank. Otherwise,
water could leak from the appliance. If you still feel
the capsule machine is leaking, stop, unplug and
contact Dualit on (+44) 01293 652500.
1. Each time coffee is dispensed, essential oil is
deposited in the Nozzle. Descale and follow
instructions on page 12-13.
2. Use Dualit or Nespresso capsules.
®
3. Check your capsules are in date. Stale coffee
affects crema and taste.
4. Ensure that you are not using the Tea Button
for Coffee.
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