Dualit ESPRESS-AUTO Instruction Manual & Guarantee page 32

POSSIBLE CAUSE(S)
AFTER FROTHING MILK, MY MILK IS NOT FOAMY:
1. Milk is not cold or fresh enough.
2. Steam wand is blocked with milk
residue.
MY COF FEE HAS NO CREMA:
1. The cup filter is blocked because the
coffee grind is too fine/course.
2. Ground coffee is not fresh.
4. Thermoblock is too hot after steaming.
MY COFFEE IS WEAK:
1. The volume of coffee dispensed is too
high.
2. Coffee grind is too coarse.
3. Tamping too light.
4. Using the incorrect pre-ground coffee.
5. Incorrect dose of coffee is being used.
6. You like your coffee extra strong.
7. When using NX
®
on the filter plate.
8. When using NX
®
adapter is not fully locked in position.
9. When using NX
seal.
adaptor: Dried coffee
adaptor: The NX
®
adaptor: Damaged
®
SOLUTION(S)
1. It is easier to make froth using cold semi-
skimmed milk in a stainless steel jug.
2.1. Clean steam wand (see page 21, fig 6).
2.2. Descale (see page 23).
1.
Ensure you are using setting 3-5 on the Dualit
coffee grinder or use a pre-ground coffee suitable
for espresso machines.
2. Ground coffee only has a three-day shelf-life,
so grind only what you need.
4. Flush out excess heat by pressing the small
coffee button.
1. Ensure you are using the correct type and
strength of coffee for the type of drink you
are making. See page 25 for recipes and max
dispensing table.
2. Ensure you are using setting 3-5 on the Dualit
Coffee Grinder or use pre-ground coffee suitable
for espresso machines.
3. If you are struggling to control your coffee flow
rate, try tamping a little harder. The harder you
tamp the longer the coffee will take to extract,
thus increasing the strength and improving the
flavour of the coffee.
4. Avoid pre-ground coffee that states that it is
suitable for cafetieres.
5. Add more coffee to the portafilter. (see page
11)
6. Use the double espresso dose to make a
single coffee.
7. Use the filter pin to remove the dried coffee.
8. Locate and fully lock the holder. (see page 12,
fig 1).
9. For spare parts contact the Dualit customer
helpline on
+44 (0)1293 652 500 (09:00 to 17:00 Monday
to Friday).
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