Troubleshooting - Dualit CINO Instruction Manual & Guarantee

TROUBLESHOOTING

POSSIBLE CAUSE(S)
MY MACHINE IS MAKING A LOUD WHISTLING NOISE WHILST PRE-HEATING
1. The machine is pumping water through
the system at high pressure.
AFTER FROTHING MILK, MY MILK IS NOT FOAMY
1. Your milk is not cold or fresh enough.
2. The Steam Wand is blocked with milk
residue.
3. My milk is burning.
NO STEAM OR REDUCED STEAM IS FLOWING FROM THE STEAM WAND
1. Steam wand is blocked with milk
residue.
2. The machine has been turned on with
the steam valve left open.
3. The machine has not been descaled
in the recommended time. The Indicator
Light has illuminated RED. The machine
has entered Lock Mode.
UNSURE WHAT THE INDICATOR LIGHT COLOUR MEANS
RED and AMBER illumination: (Flashing):
GREEN illumination: (Flashing / Solid):
AMBER illumination: (Flashing / Solid):
TO REPLACE FUSE,
REMOVE SILVER LABEL
TO ACCESS SCREW.
SOLUTION(S)
1. This is normal operation.
1. It is easier to make froth using fresh, cold
semi-skimmed milk.
2. Clean Steam Wand and Nozzle and descale
machine (see page 12-15). If you are unable to
unblock your Steam Wand then contact Dualit
on 01293 652500 for advice or spare parts.
3. Reduce steam flow, rotate Steam Valve
clockwise between the steam and off position
(see page 10-11) or steam for a shorter period.
1. Clean steam wand and nozzle and descale
machine (see page 12-15). If you are unable to
unblock your steam wand then contact Dualit
on 01293 652500 for advice or spare parts.
2. Close the steam valve and open again to
steam.
3. Complete Descale procedure.
(See Page 12-15)
1.1 Low water level Indicator. Add a minimum
of 500ml to the Water Filter Holder.
1.2. The Water Tank is not correctly seated into
position.
Press firmly on the Water Tank to locate.
The Water Tank will sit flush with the top
surface of the machine when the Water Tank is
fitted correctly.
Machine is warming up to operating
temperature. Once Green illumination is solid,
the machine is ready to use.
Descale required and machine is warming up to
operating temperature.
Recommended to carry out descale procedure
soon otherwise the machine will shortly enter
Lock Mode. (See Page 12-15)
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RED illumination: (Flashing / Solid):
RED illumination: (Quick flash):
DRIP TRAY FILLING TOO QUICKLY
Each time the Steam Valve is closed,
Steam and Water is purged through
the machine and expels from out of the
Outlet. This is to increase the machines
life.
STEAM SPEED IS TOO HIGH
Steam Valve is fully open.
I HAVE RUN OUT OF DUALIT WATER FILTERS
To purchase more Dualit Water Filters visit our website on www.dualit.com/waterfilters or
Contact Dualit on 01293 652500.
MY MACHINE IS NOT WORKING – THE LIGHTS ARE OFF AND THE MACHINE
CEASES TO OPERATE.
Machine not plugged in
Fuse may have failed.
Lock Mode. Complete Descale procedure.
(See Page 12-15)
Machine is in Descale Mode, to exit, press the
Descale Button for 5 seconds.
This is normal operation.
Turn the Steam Valve clockwise to reduce the
flow.
Ensure the machine's plug is connected to the
socket, and socket switch turned on.
Check and replace fuse. Contact the Dualit
customer helpline on 01293 652500.
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