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AEG Protect C.1000 Operating Instructions Manual

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Protect C
Protect C.1000
Protect C.2000
Protect C.3000



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  Summary of Contents for AEG Protect C.1000

  • Page 1 OPERATING INSTRUCTIONS Protect C Protect C.1000 Protect C.2000 Protect C.3000...
  • Page 3 Thank you for purchasing the AEG UPS PROTECT C from AEG Power Solutions. Safety information and operating instructions are included in this manual. To ensure correct use of the UPS, please read this manual thoroughly before operating it. Use this manual properly.
  • Page 4: Table Of Contents

    CONTENT     Notes on these Operating Instructions ....6     General Information ........... 8     Technology ..............8     System Description ............9     Technical information ..........11     Safety ................ 16     General Safety Instructions .........
  • Page 5     7.3.4 Control ..............39     7.3.5 Identification ............40     7.3.6 Settings ............... 41     Interfaces and communication ....... 46     RS232 and USB Computer Interfaces ......46     Communication slot ............ 46  ...
  • Page 6: Notes On These Operating Instructions

    Uninterruptible Power Supply (UPS) PROTECT C.1000, PROTECT C.2000 or PROTECT C.3000 as well as the associated external battery units PROTECT C.1000 BP or PROTECT C.2030 BP – all referred to as PROTECT C in this document – safely and properly, and for its intended purpose.
  • Page 7 Tel: +49 2902 763100 Internet: COPYRIGHT No part of these operating instructions may be transmitted, reproduced and/or copied by any electronic or mechanical means without the express prior written permission of AEG. © Copyright AEG 2014. All rights reserved.
  • Page 8: General Information

    2. GENERAL INFORMATION TECHNOLOGY PROTECT C is an Uninterruptible Power Supply (UPS) for essential loads such as PCs, workstations, servers, network components, telecommunication equipment and similar devices. It consists of:  Mains filter with surge voltage protection (device protection/ class D) and mains energy backfeed protection ...
  • Page 9: System Description

    SYSTEM DESCRIPTION The UPS is connected to a shockproof socket between the public utility’s mains and the loads to be protected. The power section of the rectifier converts the mains voltage to DC voltage for supplying the inverter. The circuit technology used (PFC) enables sinusoidal current consumption and therefore operation with little system disturbance.
  • Page 10 The automatic bypass serves to increase the reliability of the supply further. It switches the public mains directly through to the load if there is an inverter malfunction. As a result, the automatic bypass represents an extra passive redundancy for the load. The graphical LC display used provides for versatile use and easy operation.
  • Page 11: Technical Information

    TECHNICAL INFORMATION Power rating 1000 VA (cos φ = 0.8 lag.) 800 W Protect C.1000 2000 VA (cos φ = 0.8 lag.) 1600 W Protect C.2000 3000 VA (cos φ = 0.8 lag.) 2400 W Protect C.3000 UPS Input 1ph~ / N / PE...
  • Page 12 21 min. 2 add. battery modules 51 min. 70 min. 45 min. Battery check daily; weekly; monthly (programmable) Rated DC voltage (intermediate circuit) Protect C.1000 36 VDC Protect C.2000 96 VDC Protect C.3000 96 VDC Battery charging current 1 ADC (max.)
  • Page 13 Protect C.2000 12 V 7 Ah x 8 Protect C.3000 12 V 7 Ah x 8 Protect C.1000 BP 12 V 7 Ah x 3 x 2 Protect C.2030 BP 12 V 7 Ah x 8 x 2 Recharge time (to 90 %...
  • Page 14 3 LEDs for power indication Equipment color Blackline Weight (net / gross) Protect C.1000 13 kg / 15 kg Protect C.1000 BP 18 kg / 19 kg Protect C.2000 31 kg / 33 kg Protect C.3000 31 kg / 33 kg Protect C.2030 BP...
  • Page 15 Dimensions Protect C.1000 240 mm x 330 mm W x H x D (gross) x 495 mm (packaging) Protect C.1000 BP 300 mm x 330 mm x 500 mm Protect C.2000 330 mm x 475 mm x 590 mm Protect C.3000...
  • Page 16: Safety

    3. SAFETY GENERAL SAFETY INSTRUCTIONS Read these operating instructions prior to start-up of the PROTECT C UPS and its external battery modules (special accessories), and observe the safety instructions. Only use the unit if it is in a technically perfect condition and always in accordance with its intended purpose, while being aware of safety and danger aspects, and in accordance with the operating instructions! Immediately eliminate any faults that could be detrimental to safety.
  • Page 17: Safety Instructions For Protect C

    SAFETY INSTRUCTIONS FOR PROTECT C This chapter contains important instructions for the PROTECT C UPS and its external battery modules (special accessories). These must be followed during assembly, operation and maintenance of the uninterruptible power supply and the battery systems (internal and, if appropriate, external as well).
  • Page 18 Observe the following safety instructions to ensure permanent operational safety of and safe work with the UPS and the battery modules (special accessories):  Do not dismantle the UPS! (The UPS does not contain any parts that require regular maintenance. Bear in mind that the warranty will be invalidated if the unit is opened!) ...
  • Page 19 Only authorised persons are allowed in the vicinity of the batteries! When replacing the batteries, the following must be observed: Only ever use identical maintenance-free sealed lead batteries with the same data as the original batteries. Only authorised persons are allowed in the vicinity of the batteries! When replacing the batteries, the following must be observed: Only ever use identical maintenance-free sealed lead batteries with the same data as the original batteries.
  • Page 20: Ce-Certificate

  • Page 21: Set-Up And Operation

    Don’t turn on the unit and register the damage with the AEG representative or dealer immediately.
  • Page 22: Point Of Installation

    Please keep the plastic packaging bags away from babies and children in order to safeguard against suffocation accidents. Handle the components with care. Please take into account the weight. It may be necessary to engage the help of a second person, particularly in the case of the 2 and 3 kVA models and if there are external battery units.
  • Page 23: Elements

    5. OVERVIEW CONNECTIONS, OPERATING / DISPLAY ELEMENTS FRONT VIEW Protect C.1000 Protect C.2000 Protect C.3000 Protect C.1000 BP Protect C.2030 BP...
  • Page 24: Rear View (Connections)

    REAR VIEW (CONNECTIONS) Protect C.1000 Protect C.2000 Protect C.3000...
  • Page 25 Mains connection (UPS input) Mains input circuit breaker Monitored fan(s) with intelligent speed control (Attention: At least 100mm of free space is required behind the fan for free ventilation!) Communication interface RS232 (9-pin SUB-D socket) USB communication port Emergency Power Off, optionally to be configured as opener or closer Communication slot for optional expansion cards: relay card, remote ON/OFF, SNMP, …...
  • Page 26: Commissioning

    6. COMMISSIONING MECHANICAL SET-UP Note the following points when setting up the UPS system and its external battery units (special accessories):  The contact surface must be smooth and level. It must also be sufficiently strong and sturdy to avoid vibration and shock loads. ...
  • Page 27: External Battery Extension

    Protect C.2000 with Protect C.2030 BP Protect C.3000 with Protect C.2030 BP Protect C with 1 battery extension Fig.: Protect C.1000 and Protect C.1000 BP Check the correct fit of the UPS and the battery unit (the casings e.g. have to have the same dimension).
  • Page 28: Power Supply

    Protect C with 2 battery extensions Fig.: Protect C.1000 und Protect C.1000 BP Check the correct fit of the UPS and the battery unit (the casings e.g. have to have the same dimension). Now connect the corresponding battery connectors using the supplied battery connection cables as shown in the figure above.
  • Page 29: Consumer Connection

    To ensure correct operation of the UPS and its ancillary equipment, it is necessary to equip the power cord with an appropriate fuse. For all models in the Protect C series connection is made via the supplied mains lead to a standard electrical outlet. Utilize a sufficient fuse rating in your sub-distribution.
  • Page 30 Never connect additional loads to the UPS or switch on during a power failure, e.g. if the UPS is operating in emergency mode! As a rule, if there has never been an overload during normal operation, Battery mode operation will also not have suffered an overload. A flash of the LED fault in connection with a beep indicates a deactivating fault.
  • Page 31: Operation And Usage

    The UPS will be immediately supplied with power from the public power network. It will start up with an initialization phase, indicated by the AEG logo, which appears on the screen for 5 seconds. After that, you will see the following message: UPS On Now confirm the highlighted “UPS On”...
  • Page 32: Control Panel

    CONTROL PANEL 7.2.1 OVERVIEW An essential feature of the control panel is the graphical LCD with plain text display. In the lower section 4 buttons are available for menu navigation, the upper range also includes 3 different colored LEDs. Fig.: Display “UPS status” display 7.2.2 INDICATORS (LEDS) The indicators (LEDs) show the following different modes: Display...
  • Page 33: Operating (Navigation)

    7.2.3 OPERATING (NAVIGATION) The 4 keys for navigation control the following functions: “▲” Key: Press this key to scroll upwards in the menu levels or to alter a value you want to set. If you press this key in the status display, you will access the “UPS On or Off”...
  • Page 34: Display (Main Menu)

    DISPLAY (MAIN MENU) Press “ESC” to access the main menu. Main menu for the LCD display The following figures show the display in English (to change the language see Chapter 7.3.6 on page 41 ( “Settings”). 7.3.1 UPS STATUS DISPLAY You can access the status screen by pressing “▲”...
  • Page 35 The display indicates the current UPS status in the top middle section. Here is a list of the symbols used and what they mean: Display Status UPS is in normal / continuous double- conversion mode. Power supply is available and within the acceptable tolerance range (Mode: “High performance”).
  • Page 36 UPS is testing the battery. Display for 10 seconds after a successful battery test. UPS reports a defective or disconnected battery system. UPS is overloaded. UPS indicates a critical error and has switched off the UPS output. General UPS alarm. Details can be found in the Alarm messages and entries in the event log.
  • Page 37 Messages and alarms Press “▼” to access part 2 of the UPS status display. It contains current messages and alarms, if any. Each message or each alarm is displayed in its own window and you can press “▼” to scroll through them. If there is no information available, the following message will appear: “No active alarms”.
  • Page 38: Event Log

    7.3.2 EVENT LOG Up to 50 events are stored in the internal non-volatile event memory in the UPS. The last event that occurred is the first on the list, followed by other previous events. Similar to the messages and alarms, each event is shown in its own window.
  • Page 39: Measurements

    7.3.3 MEASUREMENTS Select this menu item to find the following measurements in this order: Power Usage Efficiency Output [W] & [VA] (active and apparent power) Output (current and power factor) Output [V] & [Hz] (voltage and frequency) Input [V] & [Hz] (voltage and frequency) Battery [V] &...
  • Page 40: Identification

    ”Control” / Command Beschreibung Go to Bypass / Normal Possibility to change operation mode. If the UPS is not in Normal Mode or Bypass Mode this option is not used and should not be displayed as a control option. Battery Test Schedule Battery Test: yes | Cancel Battery test: no Starts a manual battery test.
  • Page 41: Settings

    7.3.6 SETTINGS The following table provides you with a detailed description of the possible user settings using the UPS operating panel: Description Adjustable parameters Presetting Change [English], [German], [French], English language [Spanish], [Russian] Note: Language selection order depends on initial selection. User password [enabled<AAAA>] [disabled] disabled...
  • Page 42 Description Adjustable parameters Presetting Control [enabled], [disabled] enabled commands If enabled, control commands are from serial port accepted through Serial, USB port and cards in the communication slot, else control is restricted to the LCD panel of the UPS. [200V], [208V], [220V], [230V], auto-sensing Output [240V], [auto-sensing]...
  • Page 43 Description Adjustable parameters Presetting External battery Configures the amount of <0> modules external battery units Battery charged [0%], [10%], [20%], ...[100%] % to restart On battery operation the UPS output is turned off as soon as the battery capacity is below the selected level. [enabled], [disabled] Automatic enabled...
  • Page 44 Description Adjustable parameters Presetting Ambient [enabled], [disabled] enabled temperature If enabled, UPS alarm when ambient warning temperature >40 °C REPO [normally open], [normally closed] normally closed operation Normally open means UPS makes a shutdown by a closing input state. Normally closed means UPS makes a shutdown by an opening input state.
  • Page 45 Description Adjustable parameters Presetting Auto bypass [enabled], [disabled] enabled “enabled” means UPS will have bypass output when utility power on. “disabled” means UPS will not have bypass output when power on but could get bypass output when UPS is fault or overload. Start without [enabled], [disabled] disabled...
  • Page 46: Interfaces And Communication

    The interface log is designed to be used with “CompuWatch”, the shutdown and UPS management software from AEG. Use the USB communication cable, for example, that comes with the device to connect your UPS to a The USB and the RS232 communication interface rule each other out, i.e.
  • Page 47: Shutdown- Und Ups Management Software

    SHUTDOWN- UND UPS MANAGEMENT SOFTWARE The "CompuWatch" software specially developed for these purposes by AEG continuously checks the mains supply and the UPS status. In conjunction with the "intelligent" UPS, this ensures that the availability of IT components and data security is guaranteed.
  • Page 48: Epo (Emergency Power Off)

    EPO (EMERGENCY POWER OFF) All the devices in the PROTECT C series are equipped with a connection that allows the immediate shutdown of the UPS output to deactivate any devices connected and does not follow the control software shutdown process. Note Once the emergency power off has been activated, the UPS outputs are voltage-free.
  • Page 49: Trouble Shooting

    9. TROUBLE SHOOTING MALFUNCTIONS The PROTECT C issues detailed error messages to help you or the maintenance staff to localize and interpret any malfunctions that may occur quickly and with high precision. In the following, please find process / solution suggestions to eliminate the problem that has occurred.
  • Page 50 Alarm or Notice Possible cause Remark / Action UPS on Battery A utility failure has The UPS is powering (Notice #168) occurred and the UPS the equipment with Intermittent Alarm is in Battery mode. battery power. Prepare your equipment for shutdown.
  • Page 51 Alarm or Notice Possible cause Remark / Action Service Battery A faulted battery string Contact your service (Alarm #149) has been detected and representative. Continuous Alarm as a result, the charger is disabled. Utility Not Present The utility power level The uninterruptible (Alarm #59) has fallen below the...
  • Page 52 Alarm or Notice Possible cause Remark / Action Output Overload The load level is at The UPS can support (Alarm #25) or has exceeded the the load indefinitely at Intermittent Alarm configurable threshold this load level. limit for a Overload The alarm clears when condition.
  • Page 53 Alarm or Notice Possible cause Remark / Action Fan Failure The uninterruptible This is an alarm only. (Alarm #193) power supply has Contact your service Continuous Alarm detected that one or representative more fans are not immediately and functioning correctly. remove the load.
  • Page 54: Maintenance

    MAINTENANCE The PROTECT C consists of advanced and resistant components. To guarantee a continuous and high availability it is recommended to check the unit (especially the batteries and the fans) in regular intervals (at least every 6 months). Caution! Follow safety and security regulations unconditionally! 10.1 BATTERY CHARGING The battery is automatically charged when the mains is present, irrespective of the operating mode.
  • Page 55: Checking The Battery

    If large quantities of dust have accumulated, the unit should, as a precaution, be cleaned with dry compressed air, in order to ensure adequate heat dissipation. The intervals at which visual checks should be performed are largely determined by the site conditions. 10.2.2 CHECKING THE BATTERY Progressive ageing of the battery system can be detected by regular capacity checks.
  • Page 56 Note If the UPS will be operated with additional external battery packs we recommend from technical point of view to replace all battery systems at the same time. Replace the EBM battery system same as the UPS replacement, ensure a proper connection.. Disposal of waste batteries (applicable in the European Union and other European countries with separate collection systems) This symbol on the battery or on the packaging indicates that the battery...
  • Page 57: Storage, Dismantling And Disposal

    STORAGE, DISMANTLING AND DISPOSAL 11.1 STORAGE Long storage times without charging or discharging the battery at regular intervals may lead to permanent damage of the battery.. Long storage times without charging or discharging the battery at regular intervals may lead to permanent damage of the battery. If the battery is stored at room temperature (20°...
  • Page 58 This symbol on the product or on is packaging indicates that this product shall not be treated as household waste. Instead it shall be handled over the applicable collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product.
  • Page 59: Glossary

    GLOSSARY 12.1 TECHNICAL TERMS DC/DC Booster Circuit technology to boost the direct voltage on a higher voltage level Device Technology term of the surge voltage protection: protection the conventional surge voltage protection consists of a lightning current protection (class B, class I), a surge voltage protection (class C, class II) and an equipment protection (class D, class III) IGBT...
  • Page 60 Output Voltage and Frequency Dependent from mains supply. The UPS output depends of mains voltage and frequency variations. Former notation: OFFLINE Output Voltage Independent from mains supply The UPS output is independent of mains voltage and frequency variations. The mains voltage however is rectified by electronic / passive voltage regulators.
  • Page 61: Key Word Register

    12.2 KEY WORD REGISTER Assembly Malfunctions Autonomy time Measurement indicator Battery extension Normal mode Battery mode 35, 37 Battery test 36, 39 Bypass mode Operating States Overload CE - Certificate Cold Start 18, 42 Power supply Communication Connections 23, 24 Control Panel RS 232 interface 25, 46...
  • Page 62 NOTES NOTES...
  • Page 63 NOTES...
  • Page 64 Guarantee certificate Model: Serial-no.: Date of purchase: Trading stamp / Signature Specifications are subject to change without notice OPERATING INSTRUCTIONS 8000055650 BAL, EN Emil-Siepmann-Str. 32 59581 Warstein-Belecke – Germany Phone: +49 2902 763100

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