Do you have a question about the ER-420 Series and is the answer not in the manual?
Questions and answers
Divyesh Givane
May 2, 2025
I have blank screen
1 comments:
Mr. Anderson
May 16, 2025
If your Sam4s ER-420 Series has a blank screen, perform an initial clear:
1. Unplug the register. 2. Turn the control lock to the P position. 3. Press and hold the key where the SBTL key is located. 4. While holding the SBTL key, plug the register back in. 5. Wait for the message "INITIAL CLEAR OK!" to print.
This resets the register and may resolve the blank screen issue.
Precaution Statements Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as electrical shock. Safety Precautions 1. Be sure that all built-in protective devices are 6. Observe the original lead dress, especially near the replaced.
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Servicing Precautions WARNING: First read the-Safety Precautions-section of this manual. If some unforeseen circumstance creates a conflict between the servicing and safety precautions, always follow the safety precautions. WARNING: An electrolytic capacitor installed with the wrong polarity might explode. 5. Check the insulation between the blades of the AC 1.
Contents Getting Started About the ER-420 Series ......................1 Unpacking..........................2 Installing the Paper ........................2 Basic Features and Functions ....................5 Standard Hardware...................... 5 Optional Hardware ...................... 5 Software Features ......................5 Front Display....................... 6 Rear Display ........................ 9 Control Lock ......................
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Error Correction (Void Last Item)................42 Void Previous Item....................42 Cancel ........................43 Void Position Operations ..................43 No Sale Operations ........................44 Open Drawer ......................44 Non Add Number ......................44 Received On Account Operations....................45 Paid Out Operations.........................46 Subtotalling a Sale ........................47 Totalling and Tendering......................48 Totalling a Cash Sale....................48 Totalling a CHECK Sale ...................48 Tendering a Cash Sale ....................49 Tendering a CHECK Sale..................49...
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Program 200 - PLU Price/HALO Programming ............85 Program 250 - PLU Stock Amount Programming ............ 86 Program 300 - PLU Description Programming............87 Program 350 - PLU Link Programming..............88 Program 400 – PLU Delete Programming ..............89 Program 450 - PLU MIX & MATCH Programming ..........90 System Option Programming....................
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Miscellaneous Programming ....................146 Macro Key Sequence Programming................146 Logo Description Programming ................147 NLU Code Number Programming................153 Cash-In-Drawer Limit Programming ..............154 CHECK Change Limit Programming..............155 Date and Time Programming...................156 Machine Number Programming ................157 Program Scans ........................158 iv • Contents ER420 Series...
ER-420 Series is an excellent low cost solution for a wide range of retail environments. ER-420 Series, with its superb thermal printing system, always provides the fastest in transaction speeds.
Unpacking 1. Unpack and unwrap the cash register. 2. Located in the packing are the following items: • 1 Rolls of paper and paper spindle, • 2 sets of control keys, • Operation and Program Manual, 3. Remove the cardboard protectors from the cash drawer. 4.
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3. Insert the end of the paper into the paper slot. 4. Close the paper lever and press the PAPER FEED key until the paper comes out. Getting Started • 3 ER420 Series...
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Wind the paper two or three turns around the spool shaft and install the spool in the mount. ※ ER-420 Series is possible to feed automatically when you rock the paper levers and insert paper. 4 • Getting Started...
Basic Features and Functions Standard Hardware • Display => LCD model : Adjustable 2 line, 20 character liquid crystal display and ten position rear displays with a rear pop up display standard. => VFD model : Ten position front and rear displays with a rear pop-up display standard.
Front Display VFD MODEL The ER- 420 comes with a ten position front display. Annotations on the display window include: • RPT, where a counter appears when the same item is multiplied or repeated. • The AMOUNT area shows the amount, i.e. price, subtotal or total. •...
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LCD MODEL The ER-420M comes with a liquid crystal screen, allowing you to view up to 2 lines of information with up to 20 characters per line. The display is backlit and adjustable to provide excellent visibility, regardless of lighting conditions. When the control lock is in the OFF position, the register cannot be operated.
Rear Display The rear display is a 10 digit florescent display that allows your customer to monitor the transaction and view the sale total. The rear display can be lifted and turned for easy customer viewing. Rear Display Information The number of times an item has been repeated is displayed Item Count Amount The amount of the item, subtotal or total, is displayed in the...
Error Code Table SEQUENCE ERROR PLU NO DATA CLERK ERROR AMOUNT COUNT OVER LAN TRAN COMMUNICATION ERROR TIME AND DATE LIMIT OVER INACTIVE XMODE ONLY NONADD ADDCHECK ERROR CONDIMENT ERROR REQ. EAT IN REQ. STOCK REQ.DRAWER REQ.GUEST SCALE CLERK NOT MATCH COMPULSORY TARE REQ.DECLARATION OFF LINE...
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INVALID FUNCTION REQ. TABLE REQ. PBAL REQ.CHECK # ONLY ONE TABLE REQ. VALID RECEIPT PRINTER PAPER END SYSTEM ERROR (If this problem occurs, call the service engineer.) MEMORY ALLOCATION ERROR PLU DELETE ERROR JOURNAL PRINTER PAPER END RECEIPT AND JOURNAL PRINTER END Getting Started •...
Before performing any operations in Register Mode a clerk must be signed on. See “Clerk Sign-On/Sign-Off” for a description of clerk operations. Control Keys The ER-420 Series includes two sets of keys that may be used to access the following control lock positions. Positions Accessible...
Keyboards The ER-420 Series keyboard is shown below with the default legends and key assignments. This configuration has 12 keyboard NLU locations. Programmable key locations are shown with a bold border. DETL RCPT RCPT CLERK CHARG RECD FEED FEED ON/OFF...
Memory Clear CAUTION: The procedures described in this area are security sensitive. Clearing all or parts of the ER-420 Series memory may cause damage or loss to the program. Do not share this information with unauthorized users and distribute the special SERVICE-Mode key only to those you may want to perform these functions.
Initial Clear CAUTION: Do not share this information with unauthorized users. Distribute the P Mode key only to those you may want to perform this function. The initial clear function allows you to exit any register activity and return to a beginning or cleared state.
Operating Instructions Function Key Descriptions Keys are listed in alphabetical order. Some of the keys described below are not included on the default keyboard. See “Function Key Assignment Programming to add or change programmable keys. Keyboard Legend Description Use as a non-add key to print up to an 8-digit numeric entry on the receipt #/NO SALE and journal.
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Use to finalise CHECK sales. Calculates the sale total including tax, CHECK finalises the sale, and opens the cash drawer. Change computation is allowed by entering an amount before pressing the CHECK key. The cash drawer will open only if the amount tendered is equal to or greater than the total amount of the sale.
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This function provides three levels of keyboard. KBD SHIFT KBD shift 1=PLU 1-12 KBD shift 2=PLU 13-24 KBD shift3=PLU 25-36 When pressed before a PLU entry, the F/S SHIFT key reverses the F/S SHIFT preprogrammed food stamp status of the PLU. For example, an item not food stamp eligible can be made food stamp eligible.
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Displays subtotal of sale including tax. Must be pressed prior to a sale SUBTOTAL discount or sale surcharge. Tracks the current balance for a guest check or table. TABLE # Press the TAX EXEMPT key to exempt tax 1, tax 2, tax 3, and/or tax 4 TAX EXEMPT from the entire sale.
Clerk Sign-On/Sign-Off See "System Option Programming”, to review your clerk options: • System option #2 allows you to select direct or code entry sign on and/or stay- down or pop-up operation. Depending on how your machine has been programmed, sign-on will take place only at the beginning of a shift (stay-down), or may have to be repeated for each transaction (pop-up).
Receipt On and Off 1. Turn the control lock to the X position. 2. To turn the receipt off, enter 9 9, press the SBTL key. Enter 1, press CASH. SBTL CASH 3. To turn the receipt on, enter 9 9, press the SBTL key. Enter 0, press CASH. SBTL CASH 22 •...
Item Registrations All registrations on ER-420 Series are made into open or preset PLUs. • In place of traditional PLU keys, some PLUs are located directly on the keyboard. • When more items or categories are needed than the number of PLUs available on the keyboard, registrations through PLUs can be made by entering the PLU code number and pressing the PLU key on the keyboard.
Open Keyboard PLU Entry 1. Enter an amount on the ten keypad. Do THANK-YOU CALL AGAIN not use the decimal key. For example, for $2.99, enter: 01/15/2003 8:33 $2.99 PLU1 T1 TAX1 $0.18 $3.17 2. Press a PLU key. For example, press TOTAL $3.17 CASH...
Keyboard PLU Repeat Entry Open or preset price PLUs can be repeated as many times as necessary by pressing the same PLU again. The number of times the item is repeated is shown on the display. 1. Enter an amount on the ten keypad. Do THANK-YOU CALL AGAIN not use the decimal key.
Keyboard PLU Multiplication When several of the same items are to be sold of the same PLU, you can use multiplication. You can enter a quantity (1 to 999.999) using the X/TIME key. You can multiply open or preset PLUs. 1.
Keyboard PLU Multiplication with Decimal Point If you are selling items by weight, or decimal quantities such as half-pints, you can multiply a fraction of a unit. 1. Enter the amount with the decimal point, THANK-YOU CALL AGAIN press the X/TIME key. For example, for 3.75 kilos of produce, enter: 01/15/2003 8:33...
Split Pricing (Keyboard PLU) When items are priced in groups, i.e. 3 for $1.00, you can enter the quantity purchased and let the register calculate the correct price. 1. Enter the quantity purchased, press the THANK-YOU CALL AGAIN X/TIME key. For example, enter: 01/15/2003 8:33 X/TIME...
Single Item Keyboard PLU Single item PLUs automatically total as a cash sale immediately after registration. Use single item PLUs for speedy one-item sales. For example if you are selling admission tickets, and all ticket sales are one item sales, you can use an open or preset PLU. After each registration, the drawer will immediately open, and a separate transaction receipt is printed.
Open Code Entry PLU If the PRESET status of a PLU is set to N (no), the PLU will operate as an open PLU. See "PLU Programming" in the "Program Mode Programming" chapter to program PLU descriptors and options. 1. Enter the PLU number; press the PLU THANK-YOU CALL AGAIN key.
Code Entry PLU Multiplication When several of the same items are to be entered into the same PLU, you can use multiplication. You can enter a quantity (1 to 999.999) using the X/TIME key. You can multiply open or preset PLUs. 1.
Code Entry PLU Multiplication with Decimal Point If you are selling items by weight, or if you are selling yard goods, you can multiply a fraction of a unit. 1. Enter the quantity with the decimal point, THANK-YOU CALL AGAIN press the X/TIME key.
Modifier Key Pressing a modifier key alters the next PLU registered, either by changing the code number of the PLU so that a different item is registered, or by just adding the modifier descriptor and registering the same PLU. See "Modifier 1-5" in the "Program Mode Programming" chapter in order to determine how the modifier key will affect the PLU entry.
Price Level Key If you choose to use the price level feature, you must allocate memory for each level. See "Memory Allocation" in the "Service Mode Programming" chapter. Note that the default program selects one price level. You must also place price level keys on the keyboard. See "Function Key Assignment"...
PROMO The PROMO key allows you to account for promotional items. Pressing this key will remove an item's cost from the sale, and the PROMO item will not be added to the PLU sales total, but it is added to the item sales counter. If stock (inventory) reporting is used, the item will be subtracted from inventory.
Waste The WASTE key allows control of inventory by accounting for items that must be removed from stock due to spoilage, breakage or mistakes. Press the WASTE key before entering wasted items, and then press the WASTE key again to finalise. The WASTE key may be under manager control, requiring the control lock to be in the X position.
Percent Key Operations A total of five % functions are available to be allocated to the keyboard. Each function is individually programmable to add or subtract, from an individual item or from a sale total, amounts (coupons) or percentages. You can also program the percentage key taxable or non-taxable, so that sales taxes are calculated on the net, or the gross amount of the item or sale.
Enter a Percent Discount on an Item You can also operate the percentage functions by entering the percentage of the discount or surcharge. If necessary, you can enter a fractional percentage up to 3 digits beyond the decimal (i.e. 99.999%). 1.
Coupon on Sale (Vendor Coupon) When programmed as "amount", "sale", "open" and "negative", a % key will perform a coupon against a sale (or vendor coupon.) Also, depending upon programming: • You may be allowed to enter only one coupon in a sale, after the SBTL key is pressed, •...
Coupon on Item (Store Coupon) When programmed as "amount", "item", "open" and "negative", a % key will perform a coupon against an item (or store coupon.) In this case, you must press the PLU (or enter the PLU number) of the PLU you wish the coupon to be subtracted from. 1.
Return Merchandise Registrations If you wish to return or refund an item, press RETURN, then re-enter any item. You can return merchandise as part of a sale, or you can return merchandise as a separate transaction and return cash to the customer. 1.
Voids and Corrections Error Correction (Void Last Item) This function corrects the last item entered. 1. Register the item you wish to sell. THANK-YOU CALL AGAIN 2. Press the ERROR CORR key: 01/15/2003 8:33 ERROR PLU1 T1 $2 29 CORR PLU2 $1.29 ERR CORR -----------------------...
Cancel The CANCEL key allows you to stop any transaction. Anything registered within the transaction before the CANCEL key is pressed is automatically corrected. The CANCEL key can be inactivated through programming, see "Function Key Programming" in the "Program Mode Programming" chapter, or the key can be programmed to require manager control.
No Sale Operations Open Drawer The #/NO SALE key will open the cash drawer when you have not already started a transaction. The no sale function can be disabled or placed under manager control through programming, see "Function Key Programming" in the "Program Mode Programming" chapter.
Received On Account Operations You can use one of the received on account functions (RA1-RA3) to accept cash or checks into the cash drawer when you are not actually selling merchandise. For example, use received on account to accept payments for previously sold merchandise, or record loans to the cash drawer.
Paid Out Operations You can use the paid out function(PO1-PO3) to track cash or checks paid out or to record loans from the cash drawer. 1. Press one of the paid out keys(PO1- THANK-YOU CALL AGAIN PO3) 01/15/2003 8:33 CASH 10.00 2.
Subtotalling a Sale 1. Register the items you wish to sell. 2. Press SBTL. The subtotal will display with the message "Sub" indicated on the rear display. SBTL The subtotal can be printed if the system option is set. See "Print Option Programming"...
Totalling and Tendering There are ten tender functions available to categorise sales. CASH and CHECK are individual keys on the keyboard Totalling a Cash Sale 1. Register the items you wish to sell. THANK-YOU CALL AGAIN 2. To total a cash sale, press CASH: 01/15/2003 8:33 CASH...
Tendering a Cash Sale 1. Register the items you wish to sell. THANK-YOU CALL AGAIN 2. Enter the amount tendered by the customer. For example, for $20.00 enter: 01/15/2003 8:33 PLU1 T1 $2.99 PLU1 T1 $2.99 $1.99 3. Press CASH: PLU2 $7.96 TAX1...
Totalling a Charge Sale Use the charge keys to track charge or credit card sales. See "Function Key Programming" in the "Program Mode Programming" chapter to change the descriptors for the charge tender functions. For example, you can use CHARGE 1 to track Visa card sales. The descriptor "VISA"...
Tendering a Charge Sale Tendering a charge sale may or may not be allowed. See "Function Key Programming" in the "Program Mode Programming" chapter to set tendering options for the charge keys, i.e. whether to allow over tendering or to enforce tendering. 1.
CHECK Cashing CHECK cashing means exchanging cash for a CHECK. If you wish to cash CHECKs, you must place a CHKCASH key on the keyboard. See "Function Key Assignment" in the "Program Mode Programming" chapter. 1. Enter the amount of the CHECK THANK-YOU CALL AGAIN tendered by the customer.
Split Tender Split tendering is paying for one transaction by more than one payment method. For example, a $20.00 sale could be split so $10.00 is paid in cash, and the remaining $10.00 is paid by a CHECK. If necessary, you can make several different payments. 1.
Post Tender Post tendering means computing change after the sale has been totalled and the drawer is open. This feature is useful when a customer changes the amount of the tender. Normally, this function is not allowed. If you wish to allow post tendering, you must set the appropriate system option.
Currency Conversion If you normally accept currency from neighbouring nations, you can program to convert the subtotal of a sale to the equivalent cost in the foreign currency. You can set up four separate conversion functions for different foreign currencies. To do this, you need to program the conversion factor.
Table Management and Clerk Interrupt Operations Overview The ER-420 Series can employ a manual previous balance, hard check, or soft check system. (You must select hard or soft check posting in memory allocation programming - the default selection is soft.) There are two methods in ER-420 Series to manage check track.
Soft Check Opening a Soft Check Receipt Example: 1. Enter the number of the guest check, THANK-YOU press the CHECK # key: CALL AGAIN CHECK# 01/15/2003 8:33 #123 CHECK # or, press the CHECK # key to PBAL $0.00 automatically assign a check: TABLE GUEST CHICKEN...
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Adding to a Soft Check Receipt Example: 1. Enter the number of the guest check, THANK-YOU press the CHECK # key: CALL AGAIN CHECK# 01/15/2003 8:33 #123 CHECK # or, if you entered a table number, enter PBAL $17.00 the table number and press the TABLE TABLE key: GARLIC BREAD...
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Paying a Soft Check Sample of soft check printed on the 1. Enter the number of the guest check, receipt: press the CHECK # key: THANK-YOU CALL AGAIN CHECK# 01/15/2003 8:33 or, if you entered a table number, enter #123 CHECK # the table number and press the TABLE PBAL...
Hard Check Opening a Hard Check Receipt Example: 1. Enter the number of the guest check, THANK-YOU press the CHECK # key: CALL AGAIN CHECK# 01/15/2003 8:33 #123 CHECK # or, press the CHECK # key to PBAL $0.00 automatically assign a check: TABLE GUEST CHICKEN...
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Adding to a Hard Check Receipt Example: 1. Enter the number of the guest check, THANK-YOU press the CHECK # key: CALL AGAIN CHECK# 01/15/2003 8:33 #123 CHECK # or, if you entered a table number, enter PBAL $17.00 the table number and press the TABLE TABLE key: GARLIC BREAD...
X Mode Introduction All Management Functions take place with the control lock in the X position. This way only those with the correct key will have access to these functions. Some register operations may be programmed to require the control lock in the X position in order to operate. All reports require a key that will access the X or Z position.
X Reports System reports are divided into two basic categories: • X reports, which read totals without resetting • Z reports, which read totals and reset them to zero Most reports are available in both categories. Some reports, such as the Cash-in-Drawer report and the From-To PLU report are available only as X reports.
Cash Declaration If compulsory cash declaration is required, you must declare the count of the cash drawer prior to taking X or Z financial and clerk reports. You can enter the cash drawer total in one step, or to facilitate the counting of the cash drawer, you can enter each type of bill/coin and CHECKs separately and let the register act as an adding machine.
Service Mode Programming Overview The following procedures are done from the Service Mode menu: • Clear all totals • Clear grand total • Clear PLU file • EPROM Information • Memory Allocation • Assignment of functions to keyboard locations • RS232C Port 66 •...
CASH PC Online Mode In ER-420 Series, There are no special commands to enter PC Online Mode. When you want to enter PC Online mode, All you have to do is to set 232 Communication Option in Programming. When PC sends commands to the ECR, the ECR will be automatically in Online Mode if connected.
Memory Allocation 1. Turn the control lock to the S position. 2. To Allocate Memory, enter 60, press the SBTL key. SBTL 3. Refer to the chart below. Enter the index number and press the X/TIME key. X/TIME MEMORY ITEM CLERK GROUP CHECK#...
Clear Totals 1. Turn the control lock to the S position. 2. To Reset Totals, enter 20, press the SBTL key. SBTL Clear Grand Totals 1. Turn the control lock to the S position. 2. To Reset Grand Totals, enter 30, press the SBTL key. SBTL Clear PLU File 1.
Function Key Assignment Programming Function keys may be relocated, inactivated or changed with this program. For example, you may wish to place functions, such as PREVIOUS BALANCE and SERVICE that are not placed on the default keyboard. Or perhaps, you may wish to remove a function, such as CANCEL, for security reasons.
RS232C Port 1/RS232C Port 2 Options Turn the control lock to the S position To program PORT1 enter 80 and press SBTL key. To program PORT2 enter 81 and press SBTL key. Repeat for another Index SBTL XTIME CASH CASH PORT 1 Repeat for another Index...
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OPTION VALUE POLE Initial Feeding Line KP 0 - 20 End Feeding Line KP 0 - 20 Initial Feeding Line Slip 0 - 20 Print Line On Guest Check 0 - 50 Scale Type Printer Type NONE SAMSUNG SRP-100 SRP-250 SRP-300 SRP-350 CITIZEN3550...
Program Mode Programming Default Programming • All keyboard PLUs are non-taxable and open, without entry limits by default status programming of "00000000". • All system options are set to 0 in default programming, unless otherwise noted. Change only the options, which will deviate, from default programming. There is no need to re-enter an option status of 0, since 0 is its original setting.
Tax Programming The ER-420 Series has the capability to support four separate taxes. Taxes can be calculated as either a straight percentage rate of between .001% and 99.999%, or a 60 break point tax table. Each tax may be either an add-on tax (added to the cost of a taxable item), or a value added tax (VAT) that is included in the price of the item.
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4. Enter 0 here for all taxes, unless you are programming tax 4 as a Canadian GST. If tax 4 is a Canadian GST, enter the sum of the options below: OPTION VALUE GST (tax 4) is taxable by rate 1? Yes = 1 No = 0 GST (tax 4) is taxable by rate 2?
PLU Programming All PLUs, whether they are registered by pressing a PLU key on the keyboard, or by entering the PLU number and pressing the PLU key, have the same programming options. These options are set through separate programs: • Program 100 –...
Program 100 - PLU Status Programming 1. Turn the control lock to the P position. 2. To begin the program, enter 1 0 0, press the SBTL key. SBTL 3. Select the PLU or PLUs you wish to program in one of the following ways: •...
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PLU Status Chart Value Address Program Option Yes = 0 PLU is preset? No = 1 Yes = 0 PLU is override preset ? No = 2 Yes = 4 PLU is taxable by rate 1? No = 0 Yes = 1 PLU is taxable by rate 2? No = 0 Yes = 2...
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Value Address Program Option PLU counter is not reset when a PLU Z report is Yes = 1 No = 0 done? PLU is preset override in MGR control? Yes = 2 No = 0 82 • Program Mode Programming ER420 Series...
Program 110 - PLU Auto Tare Programming Turn the control lock to the P position. 2. To begin the program, enter 1 1 0, press the SBTL key SBTL 3. Select the PLU or PLUs you wish to program in one of the following ways: Press on the keyboard, or Press the first PLU keys that are to receive the same status and Press the last PLU keys, or Enter up to 15 digit number of the PLU and press the PLU key, or...
Program 150 - PLU Group Assignment Each PLU may report to any three levels of groups. Group totals appear on reports, so that you can track sales of different types of items. A group can also be used to designate items that are to print on an optional kitchen printer.
Program 200 - PLU Price/HALO Programming If a PLU is open, set the HALO (high amount lock out) here. If a PLU is preset set the preset price here. If a PLU is set with gallonage status, enter the price per gallon here. (Enter price per gallon in tenths of a penny, i.e.
Program 250 - PLU Stock Amount Programming With this program, you can you can add stock to the PLU sales counters for PLUs you have designated as stock keeping PLUs. 1. Turn the control lock to the P position. 2. To begin the program, enter 2 5 0, press the SBTL key. SBTL 3.
Program 300 - PLU Description Programming Program descriptors by typing descriptors on the alpha keyboard overlay or by entering three digit alpha character codes. To descript by three digit alpha character codes you must select ‘No’ in system option #25(See “System Option Programming). 1.
Program 350 - PLU Link Programming PLU link programming allows you to link a PLU to another PLU, so that registration of the first PLU will automatically trigger registration of the linked PLU. For example, you may wish to link a bottle deposit with the sale of beverages, or you may wish to register a group of items normally sold together.
Program 400 – PLU Delete Programming NOTE: To delete a PLU, all totals for the PLU must be cleared from Z reports(including Stock and PLU reports.) Turn the control lock to the P position. To begin the program, enter 4 0 0, press the SBTL key. SBTL Select the PLU or PLUs you wish to program in one of the following ways: •...
Program 450 - PLU MIX & MATCH Programming 1. Turn the control lock to the P position. 2. To begin the program, enter 4 5 0, press the SBTL key. SBTL 3. Select the PLU you wish to be linked to the mix & match table: •...
System Option Programming Refer to the “System Option Table” to review the system options. Read each option carefully to determine if you wish to make any changes. NOTE: Because after clearing memory all options settings are automatically set to 0, and because your most likely option selections require a status setting of 0, you do not need to program this section unless you wish to change the default status.
System Option Table Address SYSTEM OPTION VALUE Beeper is active? Yes = 0 No = 1 Clerk sign on method direct entry code entry Clerks are: pop-up stay down Drawer needs to be shut to operate? Yes = 0 No = 1 Activate open Drawer Alarm? Yes = 2 No = 0...
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Address SYSTEM OPTION VALUE Percentage and Tax round up at 0.005 = 0(default) calculations will: always round up = always round down = Split price round up at 0.005 = 0(default) calculations will: always round up = always round down = Compulsory Eat in T-out D-thru before Yes = 1 tendering?
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Address SYSTEM OPTION VALUE Direct multiply more than one digit? Yes = 1 No = 0 amount tendered = Tender Validation amount is: amount of sale Display add price of linked item? Yes = 1 No = 0 Allow sale when stock reaches “0”? Yes = 0 No = 2 Allow Swedish round on subtotal?
Print Option Programming Refer to the “Print Option Table” to review the print options. Read each option carefully to determine if you wish to make any changes. NOTE: Because after clearing memory all options settings are automatically set to 0, and because your most likely option selections require a status setting of 0, you do not need to program this section unless you wish to change the default status.
Print Option Table Address PRINT OPTION VALUE Yes = 1 Print media total on clerk report? No = 0 Yes = 0 Print tax symbol? No = 2 Void/Return totals will print on the Financial Yes = 0 No = 1 report? Yes = 2 Audaction total will print on the Financial report?
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Address PRINT OPTION VALUE Yes = 0 Print Gross total on the X Financial report? No = 1 Yes = 0 Print Gross total on the Z Financial report? No = 2 Yes = 1 Print the subtotal without tax on the receipt? No = 0 Tax amount to print combine...
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Address PRINT OPTION VALUE Print postamble message on the guest check? Yes = 1 No = 0 Do not print pre/postamble message on the journal Yes = 0 receipt? No = 2 Print average items per customer on the Financial Yes = 0 report? No = 1...
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Address PRINT OPTION VALUE Number of Pre-feeding lines. Number of Post-feeding lines. NOTE 1: Print Option# 8 - Users outside of the USA can designate a different currency symbol. To select a different symbol, type descriptors on the alpha keyboard overlay or enter three digit alpha character codes.
Function Key Programming Three programs are used to program function keys; • Program 70 - is used to set each keys individual options • Program 80 - is used to program a 18 character alpha numeric descriptor • Program 90 - is used to set a high amount limit (HALO) In this chapter you will find: •...
Program 70 - Function Key Options Use Program 70 to set options for function keys. Because of the differences inherent in function keys, individual options will be different. See the specific instructions for each key in this chapter to find the options for each key.
Program 80 - Function Key Descriptor Program descriptors by typing descriptors on the alpha keyboard overlay or by entering three digit alpha character codes. To descript by three digit alpha character codes you must select ‘No’ in system option #25(See “System Option Programming). 1.
Program 90 - Function Key HALO Use Program 90 to program a high amount lock out (HALO) for a function key. Only specific keys require this program. For example, you can set a HALO for the CASH, CHECK or CHARGE keys. Refer to the specific function key programming information in this chapter to determine when the HALO option is available.
ADD CHECK Options - Program 70 Repeat for another function key SBTL CASH CEHCK Address OPTION VALUE Key is inactive? Yes = 1 No = 0 Compulsory before tendering? Yes = 2 No = 0 Advance the consecutive # when this function is Yes = 0 used? No = 4...
CANCEL Options - Program 70 Repeat for another function key SBTL CANCEL CASH Address OPTION VALUE Key is inactive? Yes = 1 No = 0 Key is active in X control lock position only? Yes = 2 No = 0 Validation is compulsory? Yes = 4 No = 0...
CASH Options - Program 70 Repeat for another function key SBTL CASH CASH Address OPTION VALUE Amount tender is compulsory? Yes = 1 No = 0 Yes = 2 Allow over tendering and under tendering in X No = 0 control lock position only? Disable under tendering? Yes = 4...
CHARGE1-8 Repeat for another function key SBTL CHARGE CASH Address OPTION VALUE Amount tender is compulsory? Yes = 1 No = 0 Allow over tendering and under tendering in X Yes = 2 control lock position only? No = 0 Disable under tendering? Yes = 4 No = 0...
CHECK Options - Program 70 Repeat for another function key SBTL CHECK CASH Address OPTION VALUE Amount tender is compulsory? Yes = 1 No = 0 Allow over tendering and under tendering in X Yes = 2 No = 0 control lock position only? Disable under tendering? Yes = 4...
CHECK CASHING Options - Program 70 Repeat for another function key CHECK SBTL CASH CASH Address OPTION VALUE Key is inactive? Yes = 1 No = 0 Yes = 2 Key is active in X control lock position only? No = 0 Validation is compulsory? Yes = 4 No = 0...
CHECK ENDORSEMENT Options - Program 70 Repeat for another function key CHECK SBTL CASH ENDORSE Address OPTION VALUE Key is inactive? Yes = 1 No = 0 Print the amount of the check and endorsement Yes = 2 message? No = 0 Print date? Yes = 4 No = 0...
CHECK # Options - Program 70 Repeat for another function key SBTL CASH CHECK# Address OPTION VALUE Key is inactive? Yes = 1 No = 0 Required at Start of Sale? Yes = 2 No = 0 Opening clerk has exclusive access? Yes = 4 No = 0 Check track # and balance will print on receipt?
CURRENCY CONVERSION Currency Conversion Rate - Program 90 1. Turn the control lock to the P position. 2. To begin the program, enter 9 0, press the SBTL key. SBTL 3. Enter the exchange rate of up to 7 digits (do not enter the decimal point), then enter a number from 0 to 7 to indicate the decimal position.
DRIVE THRU / EAT IN / TAKE OUT Options - Program 70 Repeat for another function key DRIVE SBTL CASH THRU Repeat for another function key SBTL EAT IN CASH Repeat for another function key TAKE SBTL CASH Address OPTION VALUE Exempt tax 1? Yes = 1...
ERROR CORRECT Options - Program 70 Repeat for another function key ERROR SBTL CASH CORRECT Address OPTION VALUE Key is inactive? Yes = 1 No = 0 Yes = 2 Key is active in X control lock position only? No = 0 Validation is compulsory? Yes = 4 No = 0...
GUEST Options - Program 70 Repeat for another function key SBTL GUEST CASH Address OPTION VALUE Required when opening a new check? Yes = 1 No = 0 Before registering, enter a guest number? Yes = 2 No = 0 Print Guest # at the kitchen printer? Yes = 4 No = 0...
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#/NS Options - Program 70 Repeat for another function key SBTL #/NS CASH Address OPTION VALUE No Sale is inactive? Yes = 1 No = 0 No Sale active in X control lock position only? Yes = 2 No = 0 No Sale inactive after non-add # entry? Yes = 4 No = 0...
Descriptor - Programs 80 & 81 Since two distinct functions, # entry and no sale, reside on the same key, different programs are used to program each descriptor. To program the no sale descriptor: Repeat for another function key Enter up to 18 descriptor codes, FUNCTION SBTL CASH...
MODIFIER 1-5 Options - Program 70 Repeat for another function key SBTL CASH Address OPTION VALUE Key is active in X control lock position only? Yes = 1 No = 0 Modify PLU#? Yes = 2 No = 0 Print modifier descriptor on the guest check? Yes = 1 No = 0 Print modifier descriptor on the receipt?
PAYMENT Options - Program 70 Repeat for another function key SBTL PAYMENT CASH Address OPTION VALUE Require to close check? Yes = 1 No = 0 Descriptor - Refer to “Program 80 – Function Key Descriptor” PBAL Options - Program 70 Repeat for another function key PREVIOUS...
PROMO Options - Program 70 Repeat for another function key SBTL PROMO CASH Address OPTION VALUE Key is inactive? Yes = 1 No = 0 Key is active in X control lock position only? Yes = 2 No = 0 Exempt tax 1? Yes = 4 No = 0...
PAID OUT1-3 Options - Program 70 Repeat for another function key SBTL CASH Address OPTION VALUE Key is inactive? Yes = 1 No = 0 Key is active in X control lock position only Yes = 2 No = 0 Validation is compulsory? Yes = 4 No = 0...
PRINT CHECK Options - Program 70 Repeat for another function key PRINT SBTL CASH CHECK Address OPTION VALUE Enter Port Number. ( Zero if the check will print on the receipt printer) Automatically Service Check? Yes = 1 No = 0 Skip printing consecutive # on the guest check? Yes = 2 No = 0...
RECD ON ACCT1-3 Options - Program 70 Repeat for another function key SBTL CASH Address OPTION VALUE Key is inactive? Yes = 1 No = 0 Key is active in X control lock position only? Yes = 2 No = 0 Validation is compulsory? Yes = 4 No = 0...
SCALE Options - Program 70 Repeat for another function key SBTL SCALE CASH Address OPTION VALUE Key is inactive? Yes = 1 No = 0 Key is active in X control lock position only? Yes = 2 No = 0 Allow manual entry of weight? Yes = 4 No = 0...
SERVICE Options - Program 70 Repeat for another function key SBTL CASH SERVICE Address OPTION VALUE Compulsory non-add number before this key is Yes = 1 used? No = 0 Print on receipt? Yes = 0 No = 2 Yes = 4 Allow negative balance in X control lock position only? No = 0...
SUBTOTAL Options - Program 70 Repeat for another function key SBTL SUBTOTAL CASH Address OPTION VALUE Key is inactive? Yes = 1 No = 0 Descriptor - Refer to “Program 80 – Function Key Descriptor” TABLE Options - Program 70 Repeat for another function key SBTL...
TARE Options - Program 70 Repeat for another function key SBTL TARE CASH Address OPTION VALUE Key is inactive? Yes = 1 No = 0 Key is active in X control lock position only? Yes = 2 No = 0 Using tare number five to manually enter a tare Yes = 4 weight?
Options - Program 70 Repeat for another function key SBTL CASH Address OPTION VALUE Type of tip is: Percentage = Amount = Key is inactive? Yes = 1 No = 0 Key is active in X control lock position only? Yes = 2 No = 0 Add tax rate 1?
VALIDATE Options - Program 70 Repeat for another function key SBTL VALID CASH Address OPTION VALUE Enter Port Number.(0-2) Enter Zero if validation is not used. Key is inactive? Yes = 1 No = 0 Allow multiple validation? Yes = 2 No = 0 Descriptor - Refer to “Program 80 –...
VOID Options - Program 70 Repeat for another function key SBTL VOID CASH Address OPTION VALUE Key is inactive? Yes = 1 No = 0 Yes = 2 Key is active in X control lock position only? No = 0 Validation is compulsory? Yes = 4 No = 0...
WASTE Options - Program 70 Repeat for another function key SBTL WASTE CASH Address OPTION VALUE Key is inactive? Yes = 1 No = 0 Yes = 2 Key is active in X control lock position only? No = 0 Validation is compulsory? Yes = 4 No = 0...
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%1- %5 Options - Program 70 Repeat for another function key SBTL CASH Address OPTION VALUE Apply an: Amount Percentage Key is inactive? Yes = 2 No = 0 % key is active in X control lock position only? Yes = 4 No = 0 % key is: Open...
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Descriptor - Refer to “Program 80 – Function Key Descriptor” HALO - Program 90 Repeat for another function key Enter 5 digit rate or SBTL CASH amount (see note below) Note: If key is amount , enter 5 digit HALO, or 0 for no HALO. If key is percentage enter the percentage in a five digit format, without the decimal (XX.XXX).
KBD SHIFT Options - Program 70 Repeat for another function key SBTL KBD SHIFT CASH Address OPTION VALUE Key is inactive? Pop up Stay down Key is active in X control lock position only? Yes = 2 No = 0 Descriptor - Refer to “Program 80 –...
Clerk Programming Clerks have the following programming options. These options are set through separate programs: • Program 800 - Secret Code programming determines the code that is used for clerk sign on if a code entry sign on method is selected in system option #2 (See "System Option Programming") •...
Program 800 - Secret Code Programming 1. Turn the control lock to the P position. 2. To begin the program, enter 8 0 0, press the SBTL key. SBTL 3. Enter the number (1-15) of the clerk you wish to program; press the X/TIME key.
Program 801 - Clerk Status Programming 1. Turn the control lock to the P position. 2. To begin the program, enter 8 0 1, press the SBTL key. SBTL 3. Enter the number (1-15) of the clerk you wish to program; press the X/TIME key.
Program 810 - Clerk Description Programming Program descriptors by typing descriptors on the alpha keyboard overlay or by entering three digit alpha character codes. To descript by three digit alpha character codes you must select ‘No’ in system option #25(See “System Option Programming”). 1.
Mix & Match Programming Mix & Match Tables have the following programming options. These options are set through separate programs: • Program 600 - Trip Level Programming • Program 601 - Price Programming • Program 610 - Mix & Match Description Programming allows you to set a unique, up to 18 character, descriptor for Mix &...
Program 600 - Trip Level Programming 1. Turn the control lock to the P position. 2. To begin the program, enter 6 0 0, press the SBTL key. SBTL 3. Enter the number of the M&M table you wish to program; press the X/TIME key.
Program 610 - Mix & Match Description Programming Program descriptors by typing descriptors on the alpha keyboard overlay or by entering three digit alpha character codes. To descript by three digit alpha character codes you must select ‘No’ in system option #25(See “System Option Programming”). 1.
Group Programming Group totals are available to accumulate totals of individual PLUs that are assigned to each group. Each PLU can be assigned to one, two or three different groups. • Use program 900 to assign a group status, i.e. a group can be set to not add to the total of all groups, or a group can be used to designate like items for kitchen printer assignment.
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Programming Group Description 1. Turn the control lock to the P position. 2. To begin the program, enter 9 1 0, press the SBTL key. SBTL 3. Enter the number (1-20) of the group you wish to program; press the X/TIME key.
Miscellaneous Programming Macro Key Sequence Programming Macros are special function keys that are used to execute a sequence of key depressions. For example, a macro might be used to execute a string of reports or to automatically tender a preset amount.
Logo Description Programming Programming the Receipt/Check Endorsement Message A preamble message of up to six lines can be printed at the top of each receipt; a postamble message of up to six lines can be printed at the bottom of each receipt: an endorsement message of up to ten lines can be printed when a check is endorsed on an optional slip printer.
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Programming the Financial Report Message The Financial Report selection allows you to reprogram the descriptors that appear with the Financial Report totals and counters. For example, the first total on the financial report "+PLU TTL" represents the total of all positive PLU entries. You might wish to re-label this total to say "FOOD SALES". You can reprogram any of the Financial Report totals listed here with any 18-character descriptor.
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Programming the Clerk Report Message The Clerk Report selection allows you to reprogram the descriptors that appear with the Clerk Report totals and counters. For example, the first total on the clerk report "NET SALES" might be re-labeled to say "GROSS SALES". You can reprogram any of the Financial Report totals listed here with any 18-character descriptor.
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Programming the Macro Name Up to ten function locations may be designated as Macro keys. You may wish to program a name for a macro. For example if a macro executes a series of commands to produce daily reports, you can program the descriptor “DAILY”, so the macro can easily be identified.
NLU Code Number Programming NLU are fixed keys on the keyboard (like traditional department keys) that access specific PLUs. On the default keyboard, there are 12 NLU keys and the PLU# assigned to the NLU key is the same, i.e. NLU key number one is PLU #1. However, with this program, you can assign any PLU number you wish to any one of the 12 possible NLU keys.
Cash-In-Drawer Limit Programming A Cash-In-Drawer limit can be programmed so that a warning appears on screen when the limit is exceeded. Pressing the CLEAR key will remove the error. The operator should carry out a Paid Out operation to reduce the Cash-in-drawer amount. Programming the Drawer Limit 1.
CHECK Change Limit Programming Use this program to set the maximum amount of cash that can be returned when a CHECK is tendered for an amount greater than the amount of the sale. For example, if the CHECK change limit is $10.00 the maximum amount that can be tendered into the CHECK key on a $5.00 sale is $15.00.
Date and Time Programming Use this program to set the clock and calendar on your ER420 Series. The date changes automatically. After initial setting, time changing will probably be required only for beginning and ending daylight savings time. Programming the Date and Time 1.
Machine Number Programming The machine number is printed on the register receipt. Program a machine number so that any receipt can be identified with the store or register where the transaction took place. Programming the Machine Number 1. Turn the control lock to the P position. 2.
Program Scans Since much time and energy has been invested in the planning and programming of your ER-420 Series , it is advisable to print a hard copy of the final program for future reference. This copy should be kept in a safe place.
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OTHERS PROGRAM SCAN X/TIME Program Program Group Financial Report message Clerk Report message System option Macro Name Print option Drawer Limit Function keys CHECK Change Limit Clerk Time & Date Preamble message Tare Weight Postamble message Machine Number Endorsement message Mix &...
Need help?
Do you have a question about the ER-420 Series and is the answer not in the manual?
Questions and answers
I have blank screen
If your Sam4s ER-420 Series has a blank screen, perform an initial clear:
1. Unplug the register.
2. Turn the control lock to the P position.
3. Press and hold the key where the SBTL key is located.
4. While holding the SBTL key, plug the register back in.
5. Wait for the message "INITIAL CLEAR OK!" to print.
This resets the register and may resolve the blank screen issue.
This answer is automatically generated