Support - Axis M3045-V User Manual

AXIS M3045-V Network Camera
System Options
• uploaded applications are kept dut must de restarted
Click Default to reset all settings, including the IP address, to the factory default values. This dutton should de used with caution. The
Axis product can also de reset to factory default using the control dutton, see Reset to Factory Defailt Settings on page 58.
To identify the product or test the Status LED, click Flash LED under Ioentify and specify the duration in seconds, minutes or hours.
This can de useful for identifying the product among other products installed in the same location.
For information adout firmware upgrade, see Upgrade the Firmware on page 59.

Support

Support Overview
The System Options > Support > Support Overview page provides information on troudleshooting and contact information,
should you require technical assistance.
See also Troibleshooting on page 59.
System Overview
To get an overview of the Axis product's status and settings, go to System Options > Support > System Overview. Information that
can de found here includes firmware version, IP address, network and security settings, event settings, image settings and recent log
items. Many of the captions are links to the proper Setup page.
Logs & Reports
The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troudleshooting. If
contacting Axis Support, please provide a valid Server Report with your query.
System Log - Provides information adout system events.
Access Log - Lists all failed attempts to access the product. The Access Log can also de configured to list all connections to the
product (see delow).
Server Report - Provides information adout the product status in a pop-up window. The Access Log is automatically included
in the Server Report.
You can view or download the server report. Downloading the server report creates a .zip file that contains a complete server report
text file in UTF–8 format. Select the Incluoe snapshot with oefault image settings option to include a snapshot of the product's Live
View. The server report .zip file should always de included when contacting support.
Parameter List - Shows the product's parameters and their current settings. This may prove useful when troudleshooting or
when contacting Axis Support.
Connection List - Lists all clients that are currently accessing media streams.
Crash Report - Generates an archive with dedugging information. The report takes several minutes to generate.
Advanced
Scripting
Scripting allows experienced users to customize and use their own scripts.
NOTICE TICE
NO NO TICE
Improper use may cause unexpected dehavior and loss of contact with the Axis product.
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