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Chapter 5: Paper and supplies
Ordering from CognitiveTPG
Printer parts, accessories, and small quantities of paper can be ordered directly from CognitiveTPG While the
CognitiveTPG part numbers are listed here for your convenience, keep in mind that these numbers may change before this
guide is outdated. Please visit www.cognitivetpg.com for the most current information. To place an order or get more non-
technical information, call your CognitiveTPG representative or the sales line at (800) 732-8950.
CognitiveTPG is able to provide paper in small lots to facilitate product evaluation and testing. Contact your
CognitiveTPG representative for more information on ordering.
Ordering thermal paper
Thermal paper specifications
The printer requires qualified thermal paper with the following dimensions:
Width
80 ± 0.2 mm (3.15 ± 0.02")
The paper must not be attached at the core. Use paper with a colored stripe at the end to indicate that the paper is running
low.
The above lengths are based on a core diameter of 22 ± 0.5 mm (0.87") outside, 11.5 ± 0.5 mm (0.45") inside.
Manufacturers
Contact the converter of your choice to order paper. CognitiveTPG recommends the following paper grades produced by
their respective manufacturers. There are a number of paper converters qualified to provide this paper, provided the POS
rolls are from these recommended grades. Please visit www.cognitivetpg.com for the most current information.
Note: When changing paper type, you will need to set the printer to that paper type by sending the "Set paper type"
command (1D 81 m n) or by changing the paper type setting in the configuration menu. (See Programming Supplement or
page 32 to enter the configuration menu.)
Caution: Use of other (non-CognitiveTPG tested/approved) papers may result in excessive print head contamination, light
print, missing print, and/or void the printer warranty.
Monochrome (black ink) paper:
Qualified manufacturers
Appleton Papers, Inc. (USA)
825 E. Wisconsin Ave.
Appleton, WI 54912
http://www.appletonideas.com
Jujo Thermal Ltd.
P.O. Box 92 FI–27501
Kauttua, Finland
http://www.jujothermal.com/
189-9200303 Rev. E
Diameter
90 mm max. (3.54")
Phone/Fax
Voice: (800) 922–1729
Fax:
(800) 922–1712
Voice: 358 (0) 10 303 200
Fax:
358 (0) 10 303 2419
12/2012
Chapter 5: Paper and Supplies
Length
98 meters (322 ') 2.4 mil thick
Paper grade
Alpha 400-2.3 (was T1030)
Alpha 800-2.4 (was T1012A)
POS-Plus 600-2.4
Alpha 900-3.4 (was Superior)
All current Appleton papers are BPA-free
AF50KS–E3
AP62KS–E3
A760 Two-Color Thermal/Impact Hybrid Printer: User Guide
45
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