G Troubleshooting - Socket 9M User Manual

A G
PPENDIX
T
ROUBLESHOOTING
For help on SocketScan for Windows Mobile, tap Start | Help on a
Pocket PC.
SYMPTOM: I get the "No Scanner Detected"
trigger the laser or scan any barcodes.
POSSIBLE REASON
Bluetooth
The Cordless Ring
Scanner is not connected to
your computer
SYMPTOM: When I try to scan, the laser activates, but no data
appears on my screen, and the laser eventually turns off.
POSSIBLE REASON
The scanner is too close or
too far from the barcode.
The barcode is incorrectly
formatted or poorly printed.
The barcode symbology may
be disabled or not supported
by the Bluetooth Cordless
Ring Scanner.
You don't have an application
open to scan data into.
APPENDIX G: TROUBLESHOOTING
icon and can't
SOLUTION
Bluetooth
Make sure the
Ring Scanner is on and in range and
has enough battery power. Try to
reconnect by clicking on the
SocketScan task tray icon and
clicking Connect CS.
SOLUTION
Practice so you get accustomed the
most effective distance and scanning
angle.
Try scanning a barcode that is
correctly formatted or printed well,
such as on a retail package.
Use Scan Demo for Windows Mobile
to identify the symbology. If needed,
enable the symbology by using
Symbology Selector.
Open an application and place the
cursor where you want scanned data
to go. Try scanning again.
Cordless
79