F | Troubleshooting - Socket Gun Scanner (GS) 2X (Xtreme Performance) User Manual

Appendix F Troubleshooting
SYMPTOM:
Nothing happens when I follow the operating instructions, or
the scanner displays erratic behavior (laser does not come on,
scanner emits frequent beeps).
POSSIBLE REASONS
No power to the scanner.
Interface/power cables are loose.
SYMPTOM:
Laser comes on, but symbol does not decode.
POSSIBLE REASONS
Scanner is not programmed to read
the bar code symbology.
Bar code symbol/label is unreadable.
Distance between scanner and bar
code is incorrect.
SYMPTOM:
Symbol is decoded, but not transmitted to the host.
POSSIBLE REASONS
SocketScan is not running on the
host device.
SYMPTOM:
Symbol LS-2208 gun is attached to the cable, but it will not operate.
POSSIBLE REASONS
The standard Symbol LS-2208 is not
supported by Socket's CF card and
cable.
SOLUTION
Check the system power. Ensure the power
supply is connected if your configuration
requires a power supply.
Check for loose cable connections.
SOLUTION
Be sure the scanner is programmed to read
the type of bar code you are scanning.
Refer to Appendix C, "Default
Parameters," to see the default
symbologies.
Check the symbol to make sure it is not
defaced. Try scanning test symbols of the
same bar code type.
Move the scanner closer to or further from
the bar code.
SOLUTION
Launch SocketScan from the Programs
screen or desktop of the host device.
SOLUTION
Use only Socket's S-2208 gun with the
Socket GS 2E CF card and cable.
APPENDIX F: TROUBLESHOOTING | 47