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Socket 9M User Manual

Series 9 cordless ring scanner
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Socket Bluetooth
Cordless Ring Scanner
Series 9
User's Guide

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  • Page 1 ® Socket Bluetooth Cordless Ring Scanner Series 9 User’s Guide...

  • Page 2: Copyright Notice

    Socket Mobile, Inc. Bluetooth and the Bluetooth logos are trademarks owned by Bluetooth SIG, Inc., U.S.A. and licensed to Socket Mobile, Inc. All other brand and product names are trademarks of their respective holders. The Bluetooth Cordless Ring Scanner includes technology licensed under United States Patent No.
  • Page 3 IMPORTANT! The information in this User’s Guide is based on version 3 of the Bluetooth Cordless Ring Scanner hardware, which includes devices with any of the following part numbers: Bluetooth Ring Unit Part Wrist Unit Part CRS version Number Number 8550-00032 8550-00028 8550-00027...

  • Page 4: Table Of Contents

    ABLE OF ONTENTS COPYRIGHT NOTICE 1 | INTRODUCTION About the Software Performance Levels System Compatibility Requirements Package Contents Product Registration SocketCare™ Service Program Advanced Programming Guide Product Diagram Cable Break Away Status Indicator LEDs and Beeps 2 | HARDWARE PREPARATION Assembling the AC Adapter Charging and Installing the Battery Assembling and Putting on the Bluetooth CRS...
  • Page 5 STEP 8: Connect Computer to Bluetooth CRS STEP 9: Assemble and Put on the Bluetooth CRS STEP 10: Open Your Application STEP 11: Scan Data into Your Application Scanner Settings Advanced Scanner Settings Remote Trigger Button Floating Trigger Symbology Selector 5 | ACTIVEPAIRING APPENDICES A SPECIFICATIONS...

  • Page 6: Introduction

    The Bluetooth CRS features a Class 1 Bluetooth radio so you can scan bar codes while wirelessly connected to computer located up to 300 feet (100 m) away. Socket offers multiple wireless connection tools, including Connect!Agent™ software and ActivePairing™, which automate the connection process.

  • Page 7: System Compatibility Requirements

    • Bluetooth radio and any of the following Bluetooth stacks: − Broadcom 5.1.0.1700 or greater − Microsoft Bluetooth stack − Toshiba 4.00.34, 5.00.06F or greater Note: For information and instructions on using the Bluetooth CRS with the Intermec CK30, please contact Socket technical support. CHAPTER 1: INTRODUCTION...

  • Page 8: Package Contents

    USA and Europe CD with software and documentation RODUCT EGISTRATION Socket recommends that all customers register their products. Registered users benefit from priority technical support and can choose to get special offers, and product/upgrade information. Register online www.socketmobile.com/support/support/new ™...

  • Page 9: Product Diagram

    RODUCT IAGRAM Right Trigger Button Left Trigger Button Ring Unit Good Read LED Coiled cable Battery Status LED Power button Wrist Unit Bluetooth Status LED Battery Door Lock Note: The Bluetooth Device Address is labeled on the bottom of the wrist unit. It helps you identify your CRS.

  • Page 10: Status Indicator Leds And Beeps

    TATUS NDICATOR S AND EEPS Ring Unit LED LED Activity Meaning Good Read Data successfully scanned and sent to host device (Green LED) Wrist Unit LEDs LED Activity Meaning Solid on Side power button pressed Bluetooth 1 blink per Status Bluetooth radio is on, no connection second (Blue LED)

  • Page 11: Hardware Preparation

    2 | H ARDWARE REPARATION AC A SSEMBLING THE DAPTER The AC adapter for the Bluetooth CRS charger comes with plugs for USA and Europe. 1. Insert the appropriate plug for your region into the AC adapter. 2. While pressing the release button, push down on the plug and turn it clockwise until it locks into place.
  • Page 12 OPTION 1: When inserting the battery, make sure the metal contacts of the battery Charge battery touch those inside the charger. separately. OPTION 2: After installing the battery (see instructions below), connect the charger Charge battery cable to the top of the wrist unit. inside wrist unit.

  • Page 13: Assembling And Putting On The Bluetooth Crs

    SSEMBLING AND UTTING ON THE LUETOOTH STEP 1: Insert clip post into slot and gently push down. Repeat on other side. Attach finger strap to ring unit. Important! Do not twist the clips during insertion or removal! Note: To remove, grasp a clip and gently pull out. Repeated removal may distort the post and make it unusable.
  • Page 14 STEP 4: Put on Insert index finger, adjust strap for a comfortable fit, and secure the ring unit. into place. Insert the wrist unit into the case and fasten into place. STEP 5: Insert wrist unit into case. Note: You may hear a beep and see the LED flicker because the power button was pressed during insertion.
  • Page 15 Press the wrist case onto the wrist strap and connect the cable STEP 6: Attach into the top of the wrist unit. the wrist unit and connect the cable. Replacement Parts Straps and other replaceable components of the Bluetooth CRS are available in single or multi-packs.

  • Page 16: Setup For Windows Mobile

    3 | S ETUP FOR INDOWS OBILE This chapter explains how to install and use the Bluetooth Cordless Ring Scanner (CRS) with a Bluetooth enabled Pocket PC or other Windows Mobile powered device. Before you begin the instructions in this chapter, make sure you have charged and installed the battery as explained in Chapter 2, “Hardware Preparation.”...

  • Page 17: Step 1: Uninstall Other Scanning Software

    OPTION 1: Uninstall Directly from the Pocket PC 1. Make sure the bar code scanning software is not running, and remove or disconnect any Socket data collection products from your Pocket PC. 2. Tap Start | Settings. Tap on the System tab or Control Panel.

  • Page 18: Step 2: Install Socketscan And Connect!Agent

    STEP 2: I NSTALL OCKET CAN AND ONNECT GENT ADVANCED USERS: Refer to the README file for CAB installation instructions. 1. Make an active connection between your device and a host PC. Use a USB/serial connection cable or cradle and synchronization software (ActiveSync or Windows Mobile Device Center).
  • Page 19 5. In the Windows CE section of the SocketScan Installation page, click Install In the first paragraph. 6. Your web browser will present a series of dialogs. Internet Explorer: • In the File Download –Security Warning dialog, click Run. • In the second warning dialog, click Run. •...
  • Page 20 8. When software installation is complete, remove the device from the cradle. Soft reset the device by either tapping ok when prompted or pressing the reset button. 9. Install Connect!Agent. Return to the SocketScan Setup Center Installation page. Scroll down to the Connect!Agent – Mobile Devices section and click on the Connect!Agent software link there.

  • Page 21: Step 3: Start Socketscan

    STEP 3: S TART OCKET Tap Start | Programs | SocketScan folder |SocketScan. After you start SocketScan, an icon will appear in the task tray at the bottom of the Today screen. Icon Meaning SocketScan is not ready to connect to the (red circle) Bluetooth CRS SocketScan is ready to connect to the Bluetooth...

  • Page 22: Step 5: Turn On The Bluetooth Crs

    Check the box Enable Cordless Scanner support. IMPORTANT!!! 5. Tap ok in the top right corner. Note: If the Bluetooth radio is off, a message may report that ActivePairing is not activated. Tap ok. Note: After Cordless Scanner Support is enabled, the SocketScan icon will have a blue circle.

  • Page 23: Step 6: Connect Device To Bluetooth Crs

    STEP 6: C ONNECT EVICE TO LUETOOTH 1. Tap on the SocketScan icon at the bottom of the screen. In the pop-up menu, tap Connect CS. Note: The Connect CS option appears only when Cordless Scanner support is enabled. 2. If the Bluetooth radio of your device is turned off, Connect!Agent will ask if you want to turn it on.
  • Page 24 4. Tap to select your Bluetooth CRS and tap ok. Bluetooth Note: To help you identify the CRS, Connect!Agent reports the Bluetooth Device Address, which is labeled on the bottom of the wrist unit. The characters in brackets are the last six characters. 5.

  • Page 25: Step 7: Assemble And Put On The Bluetooth Crs

    STEP 7: A SSEMBLE AND UT ON THE LUETOOTH Please refer to the instructions in Chapter 2. STEP 8: O PEN YOUR PPLICATION 1. Start the application that you want to enter scanned data into. 2. Place the cursor where you want data to enter. CHAPTER 3: SETUP FOR WINDOWS MOBILE...

  • Page 26: Step 9: Scan Data Into Your Application

    STEP 9: S ATA INTO PPLICATION Press the trigger button and aim your finger at the bar code. The red laser beam should cover the entire width of the bar code. After a successful scan, the Bluetooth CRS will beep, the LED will flash green, laser will turn off, and data will appear in your application.

  • Page 27: Disconnecting

    ISCONNECTING To disconnect, tap on the SocketScan icon at the bottom of the Today screen and tap Disconnect. The CRS will beep twice (same tone) to indicate that the connection has ended. Note: Connect!Agent will also turn off the Bluetooth radio of some mobile devices, depending on their Bluetooth stack.

  • Page 28: Symbology Selector

    For convenience, you can tap Disable All to disable all and select the ones you want. Tap ok. Note: Socket does not recommend enabling all symbologies. Doing so will slightly lengthen the decode process. Note: To scan Vehicle Identification Number bar codes, select VIN.

  • Page 29: Scanner Settings

    CANNER ETTINGS 1. Tap on the SocketScan icon. In the menu, tap Settings. 2. The Prefix/Suffix screen will appear. If desired, enter characters to append to each scan (128 character maximum, only ASCII printable characters). Note: The default suffix is a carriage return. Besides characters listed on the screen, other characters can be typed or entered using the format \nnn, where nnn = ASCII character 001 - 255.
  • Page 30 4. Tap on the CS HW tab. Enter the following settings: • Good Read Indicator: Select how you want the Bluetooth CRS to indicate that it has successfully read data. • Battery Level: When the Bluetooth CRS is connected, a progress bar displays this advanced feature.

  • Page 31: Scan Demo

    Scan Demo makes it easy to determine the symbology and other properties of bar codes supported by the Bluetooth CRS. This is useful if you encounter a bar code that the scanner will not decode by default, so you know which symbology to enable in Symbology Selector.

  • Page 32: Connect!Agent Utility

    ONNECT GENT TILITY The Connect!Agent utility enables you to view and change the default Bluetooth CRS that Connect!Agent attempts to connect to. 1. Tap Start | Settings | System tab | Connect!Agent. 2. The Connect!Agent utility lists the Bluetooth CRS that it has saved as a favorite device.

  • Page 33: Dual Device Support

    EVICE UPPORT SocketScan versions 7.2.4 and later support the simultaneous use of a cordless and a plug-in Socket data collection device with the same computer. Simply connect or plug in each device as normal. Each device will function normally. No extra configuration is required.

  • Page 34: Setup For Windows Xp And Vista

    4 | S ETUP FOR INDOWS INDOWS ISTA This chapter explains how to install and use the Bluetooth Cordless Ring Scanner (CRS) with a Bluetooth enabled computer running either of the following operating systems: − Windows XP Professional/Tablet PC (SP1, SP2, SP3) −...

  • Page 35: Step 1: Uninstall Other Scanning Software

    STEP 1: U NINSTALL THER CANNING OFTWARE Remove any bar code scanning software already installed in your computer, including previous versions of SocketScan. 1. Make sure the software is closed. 2. Click Start | Control Panel. For Windows Vista, click Programs and Features.
  • Page 36 7. During installation, a message will warn that the software is unsigned or has not passed Windows Logo testing. • Windows XP: Click Continue Anyway. • Windows Vista: Click Install this driver software anyway. 8. After software installation, icons for SocketScan and Socket CS Connect will appear on your desktop.

  • Page 37: Step 3: Turn On The Bluetooth Crs

    OMPUTER Refer to your Bluetooth hardware/software documentation for instructions. 1. If using an add-on Bluetooth card or adapter, such as the Socket Scanning Companion USB Bluetooth adapter, plug it into your computer. 2. Start your computer’s Bluetooth software. For some computers, the software will automatically launch after you turn on the Bluetooth radio.

  • Page 38: Step 5: Configure Bluetooth Settings

    STEP 5: C ONFIGURE LUETOOTH ETTINGS Follow the instructions for your Bluetooth stack. Configuration is only needed the first time you connect the Bluetooth CRS to your PC. Refer to your Bluetooth software manual for full instructions. Note: SocketScan supports a generic Bluetooth COM port and may be able to connect to Bluetooth stacks other than those listed.
  • Page 39 3. During the device discovery, the Bluetooth Cordless Ring Scanner will appear as Socket CRS [xxxxxx] Note; The characters in brackets are the last 6 characters of the Bluetooth Device Address, which is labeled under the wrist unit. 4. In the next screen, select Use the passkey found in the...
  • Page 40 Note: If you plan to enable ActivePairing, also note the Incoming COM port.
  • Page 41 3. In the Add New Connection Wizard, select Custom Mode and click Next. The tablet will searching for Bluetooth devices in range. 4. In the list of found devices, select Socket CRS [xxxxxx]. Tap Next. Note: The characters in brackets are the last six characters of the Bluetooth Device Address, which is printed on a label under the wrist unit.
  • Page 42 6. In the list of device services, select Serial Port. Tap Next. 7. In the next screen, uncheck Use default COM port. Select another COM port. If desired, check Auto Connect. Click Next. WARNING! Do not select a COM port that is used by another device on your system! 8.
  • Page 43 2. After the device search, select the CRS, which will appear as Socket CRS [xxxxxx]. Note: The characters in brackets are the last 6 characters of the Bluetooth Device Address, which is printed on a label under the wrist unit.

  • Page 44: Step 6: Start Socketscan

    STEP 6: S TART OCKET Double-click on the SocketScan icon on your desktop. When SocketScan is running, the SocketScan icon will appear in the task tray at the bottom of your screen. Icon Meaning The Bluetooth CRS is not connected to the computer. The Bluetooth CRS is connected to the computer SocketScan is ready for the...
  • Page 45 3. Select Enable CS Support. Click OK. IMPORTANT! 4. More fields will appear. Enter the following: • Enable ActivePairing: See Chapter 5 for instructions. • Port: Select the outgoing COM port number assigned to the Bluetooth CRS. IMPORTANT! • Good read indication on CS: Select how you would like the CRS to indicate that it has successfully read data.
  • Page 46 settings of the Bluetooth CRS. Please refer to the instructions later in this chapter. • Battery Level: When the scanner is connected, a progress bar will show the scanner’s battery level. 5. Click on the CRS tab. Select which button on the Bluetooth CRS you would like to use to trigger the scanner.

  • Page 47: Step 8: Connect Computer To Bluetooth Crs

    STEP 8: C ONNECT OMPUTER TO LUETOOTH 1. Right or left-click the SocketScan icon at the bottom of the screen and click Connect CS. Note: The Connect CS option appears only if cordless scanner support is enabled. 2. If you are using the Microsoft Bluetooth stack, a balloon may report that a device is requesting to connect.

  • Page 48: Step 9: Assemble And Put On The Bluetooth Crs

    STEP 9: A SSEMBLE AND UT ON THE LUETOOTH Please refer to the instructions in Chapter 2. STEP 10: O PPLICATION 1. Start the Windows application that you want to enter scanned data into. Make sure a document or spreadsheet is open. 2.

  • Page 49: Step 11: Scan Data Into Your Application

    STEP 11: S ATA INTO PPLICATION 1. Press the trigger button and aim your finger at the bar code. The red laser beam should cover the entire width of the bar code. Note: When data is read and sent to the computer, the laser will turn off. Depending on your scanner settings, the scanner may beep and/or the ring scanner’s LED may flash green to indicate a good read.
  • Page 50 SocketScan. After the time limit for re-connection attempts has passed, you can click on the Socket CS Connect icon on the desktop to manually initiate re-connection. Note: By default, CS Auto Power off mode is enabled. This mode must be disabled for automatic reconnections.

  • Page 51: Scanner Settings

    CANNER ETTINGS 1. In SocketScan Settings, click on the General tab. 2. Adjust any settings as desired: Good read notification sound: Select a sound to indicate good reads of data. By default, your computer will beep. If you would like your computer to play a .WAV file, select Play a .WAV file and click Browse to select the file.

  • Page 52: Advanced Scanner Settings

    DVANCED CANNER ETTINGS 1. In SocketScan Settings, click on the CS tab. 2. In the CS screen, click Advanced. 3. The Advanced Settings screen will appear, reporting the current Bluetooth friendly name assigned to the Bluetooth CRS. If desired, select a setting and click Change. 3.
  • Page 53 • Friendly Name: Enter a new friendly name and click OK. The letters ‘CRS’ must be included in the name. IMPORTANT! Make sure the friendly name includes the string “CRS” if you want to also use the Bluetooth CRS with a Windows Mobile powered device. Otherwise, Connect!Agent will not be able to find the Bluetooth CRS.
  • Page 54 Read the message and click OK. Turn the Bluetooth CRS off and back on again. 4. When you return to the Advanced Settings screen, click Close. In the SocketScan Settings screen, click OK.

  • Page 55: Remote Trigger Button

    EMOTE RIGGER UTTON The SocketScan utility enables you to assign of your computer’s function keys to trigger the Bluetooth CRS. 1. In SocketScan Settings, click on the Barcodes tab. Note: The Trigger and Barcodes tabs only appear if you are connected to the Bluetooth CRS.

  • Page 56: Floating Trigger

    LOATING RIGGER The floating trigger places a software trigger on the computer desktop that can be clicked on to trigger the Bluetooth CRS. It can be a useful option to enable for tablet computers. 1. Connect the Bluetooth CRS to the computer. 2.

  • Page 57: Symbology Selector

    2. Check the symbologies you wish to enable. Uncheck those you wish to disable. Click OK. Note: Socket does not recommend enabling all possible symbologies. Doing so will make the decode process slightly longer. Note: To scan Vehicle Identification Numbers, select the VIN option.

  • Page 58: Activepairing

    5 | A CTIVE AIRING ActivePairing technology makes it easy to connect the Bluetooth CRS to a host computer. With ActivePairing, the Bluetooth CRS initiates the connection process instead of the mobile device. ActivePairing works in either of two ways: 1.
  • Page 59 WINDOWS MOBILE — IF YOUR DEVICE HAS THE BROADCOM OR WIDCOMM BLUETOOTH STACK, DISABLE THE BLUETOOTH SERIAL PORT PROFILE BEFORE BEGINNING ACTIVEPAIRING. IDENTIFYING YOUR BLUETOOTH STACK FOR WINDOWS MOBILE: Check the About screen of your Bluetooth software to determine if it was developed by Broadcom or WIDCOMM.
  • Page 60 Using ActivePairing by Scanning Special Bar Codes: 1. Find out the Bluetooth address of your computer. 2. Use your bar code software to print the following bar codes: IMPORTANT! THE BAR CODES MUST BE FORMATTED IN THE SYMBOLOGY, “CODE 128”! ActivePairing Bar Code Sample Result after Scanning...
  • Page 61 • Port: Select the Incoming Bluetooth COM port for the CRS. Click OK. 8. Check the SocketScan task tray icon to make sure it indicates it is ready for ActivePairing. • Windows Mobile: In the Today screen, make sure the SocketScan icon in the task tray has a blue circle.
  • Page 62 • After disconnecting from a mobile device, you can easily connect to a different device by scanning the Initiator Bar Code customized for that device. • Bluetooth To change the CRS to Acceptor Mode, scan the Bluetooth Acceptor Bar Code within 5 seconds after turning on the CRS.
  • Page 63 Using ActivePairing by Creating a “Permanent Pair”: 1. Connect the computer and Bluetooth CRS using the instructions in Chapter 3 or 4. 2. Windows XP/Vista only: Use your Bluetooth software to identify the COM port assigned to the Bluetooth CRS for an incoming Bluetooth connection.
  • Page 64 4. SocketScan and the Bluetooth CRS are now configured as a permanent pair. In the future, whenever you want to connect the Bluetooth CRS to the computer, simply do the following: • Turn on the Bluetooth radio of your computer. •...

  • Page 65: A Specifications

    • Broadcom 5.1.0.1700 or later • Microsoft Bluetooth stack for Windows XP and Windows Vista • Toshiba 4.00.34, 5.00.06F or later Note: Additional Bluetooth stacks may be compatible but have not been tested by Socket. 2005 Sunrise Date Compliant APPENDIX A: SPECIFICATIONS...
  • Page 66 Scan Repetition Rate: 100 scans/sec (bi-directional) Decode Distances (depends on symbol size, symbology, label media, W-N Ratio, scan angle): CRS 9M: 2.00 to 20.00 inches typical CRS 9P: 2.00 to 45.00 inches typical Bar Code Symbology Support: Bookland EAN, Chinese 2 of 5, Codabar, Code 11, Trioptic Code 39...
  • Page 67 Bluetooth 2.0 + EDR About Bluetooth Range The Bluetooth Cordless Ring Scanner features a powerful Class 1 Bluetooth radio to provide the maximum possible range. As with all wireless technologies, the connection range can vary widely depending on many factors such as the class and placement of the Bluetooth radio in the host device, the type and size of physical obstacles and the presence and activity level of competing radio transmissions.

  • Page 68: B Scanning, Safety And Usage Tips

    PPENDIX CANNING AFETY AND SAGE Scanning Tips Practice to determine the best scanning angle and distance for your type of bar code. Scan Angle For best results, position the scanner at an angle to the bar code, at least 15° from perpendicular. Otherwise, light can bounce back into the scanner and “blind”...
  • Page 69 The optimal scanning distance varies depending on the bar code size, symbology, label media, W-N Ratio, and scan angle. In general, the Bluetooth CRS 9M can successfully scan 1.5 to 20 inches (3.8 to 51 cm) from the bar code, and the Bluetooth CRS 9P can successfully scan 1.5 to 45+ inches (3.8 to 144 cm) from...
  • Page 70 • Treat the CRS with care. Keep in a clean and dust-free place. • Changes or modifications of the Bluetooth CRS, not expressly approved by Socket, may void the user’s authority to operate the equipment. Washing Instructions for Wrist Strap, Finger Strap and Wrist Unit Case Machine wash cold with like colors.
  • Page 71 Antenna Care Do not place a metallic shield around the Bluetooth CRS since it will reduce the radio transmission efficiency. Efficient Use For optimum performance, please make sure that there is no metal surrounding your Bluetooth CRS. Driving RF energy may affect some electronic systems in motor vehicles, (e.g., car stereo, safety equipment, etc.).

  • Page 72: C Bar Code Label Specifications

    PPENDIX ABEL PECIFICATIONS All bar code symbols/labels should satisfy the appropriate AIM Uniform Symbology Specification. Background Substrate: The bar code symbol should be printed on material (media) that is reflective and has a matte (not glossy) finish. A background diffuse reflectance of at least 70% to 80% is desirable for optimum contrast.
  • Page 73 Tolerance: The ratio of the widths of bars and spaces in a bar code symbol must conform to the appropriate AIM bar code specifications and can cause problems if not correct throughout the bar code. Problems can occur when bar edges are smeared or rough, or when they exhibit voids.

  • Page 74: D Enabling Or Disabling Symbologies

    • The advanced symbology parameters listed in Table 2 can only be modified by using the SocketScan Advanced Programming Guide or the SocketScan SDK. Check the Socket Mobile website for updates. Table 1. Default Symbologies Scanner Default Length after...
  • Page 75 Table 2. Other Symbology Parameters Symbology Parameters Scanner Default UPC/EAN/JAN Supplementals Disabled Transmit Check Digit Enabled Bookland EAN Disabled Decode UPC/EAN Supplementals Ignore UPC/EAN Supplemental Redundancy Seven Transmit UPC-A Check Digit Enabled Transmit UPC-E Check Digit Enabled Transmit UPC-E1 Check Digit Enabled Convert UPC-E to A Disabled...

  • Page 76: E Decode Zone

    (depths of field) for selected bar code sizes. The maximum usable length of a bar code symbol (Width of Field) at any given range is also shown. Bluetooth CRS 9M with Class 1 laser engine 76 | APPENDIX E: DECODE ZONE...
  • Page 77 Bluetooth CRS 9P with Class 2 laser engine APPENDIX E: DECODE ZONE...

  • Page 78: F Restoring Factory Defaults

    PPENDIX ESTORING ACTORY EFAULTS To restore the Bluetooth CRS to its factory defaults, do the following: 1. Turn on the assembled Bluetooth CRS – the ring scanner must be attached. 2. Press and hold both the left and right trigger buttons. 3.

  • Page 79: G Troubleshooting

    PPENDIX ROUBLESHOOTING For help on SocketScan for Windows Mobile, tap Start | Help on a Pocket PC. SYMPTOM: I get the “No Scanner Detected” icon and can’t trigger the laser or scan any barcodes. POSSIBLE REASON SOLUTION Bluetooth Bluetooth Cordless Ring Make sure the Cordless Scanner is not connected to...
  • Page 80 SYMPTOM: When I scan a lot of barcodes very fast, the scanner locks up and won’t work for a few seconds. POSSIBLE REASONS SOLUTION You are scanning too fast for the Wait for the confirmation beep Error Proof Protocol to confirm after each scan before you scan a that the host computer has new bar code.
  • Page 81 SYMPTOM: While scanning with the Bluetooth CRS, I turned off the Pocket PC, or my Pocket PC entered suspend mode. Now my Pocket PC won’t turn on again. POSSIBLE REASONS SOLUTION This is a known problem with the Soft reset the Pocket PC by Widcomm stack (built into HP pressing the reset button.
  • Page 82 You are using a USB Bluetooth Use your Bluetooth software to adapter with your Windows Vista rediscover the Bluetooth CRS. Do computer, and the Bluetooth not uninstall the pairing. bonding settings became corrupted after the computer suspended and resumed. SYMPTOM The Permanent Pair checkbox no longer appears in the SocketScan utility.

  • Page 83: H Technical Support

    PPENDIX ECHNICAL UPPORT If you have trouble installing or using the Bluetooth CRS, Socket has different support options to help you. Online Knowledge Base: Search for articles, Frequently Asked Questions or Hot Topics any time, day or night. www.socketmobile.com/support Click on FAQs.

  • Page 84: Limited Warranty

    Socket will, at its option, repair or replace the defective product at no charge when furnished with proof of retail purchase, provided that you deliver the product to Socket or to an authorized Socket Service Center. The returned product must be accompanied by a return material authorization (RMA) number issued by Socket or by a Socket Authorized Service Center.
  • Page 85 This product may contain fully tested, recycled parts, warranted as if new. For warranty information, please visit: www.socketmobile.com/support...
  • Page 86 SOFTWARE. CUSTOMER REMEDIES. The entire liability of Socket and your exclusive remedy shall be, at the option of Socket, either (a) return of the price paid or (b) replacement of the SOFTWARE which does not meet the Socket Limited Warranty and which is returned to Socket with a copy of your receipt.

  • Page 87: Regulatory Compliance

    2. In the unlikely event that there is electronic interference between this system and other wireless transmitters, quickly change the location of operation or stop operating the unit (cease signal transmission). 3. If other electrical interference or related problems occur, contact Socket technical support at www.socketmobile.com/support/support/new...
  • Page 88 other antenna or transmitter. End-users and installers must be provided with installation instructions and transmitter operating conditions for satisfying RF exposure compliance. To comply with Industry Canada RF exposure compliance requirements, the following antenna installation and device operating configurations must be satisfied: “The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population;...
  • Page 89 Measurement and Control Equipment, Part 3: Radiated Electromagnetic Field Requirements. LASER DEVICE: The Socket bar code scanning product(s) described in this User Guide contain a Symbol SE955 laser scan engine. For the Class 1 version of this engine, the following applies: •...
  • Page 90 Example of Class 2 Laser Warning Label Battery Warning: • Your device contains a rechargeable Lithium-Ion battery. Never throw the battery into a fire, as that could cause the battery to explode. • Never short-circuit the battery by bringing the terminals in contact with another metal object.
  • Page 91 2/2009 Printed in U.S.A.

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