Mitel MiVoice 6920 Quick Reference Manual
  1. Manuals
  2. Brands
  3. Mitel Manuals
  4. IP Phone
  5. MiVOICE 6920
  6. Quick reference manual

Mitel MiVoice 6920 Quick Reference Manual

Hide thumbs Also See for MiVoice 6920:
Table of Contents

Advertisement

Quick Links

Download this manual
Quick Reference guide
MiVoice Deskphone 6920

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the MiVoice 6920 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Mitel MiVoice 6920

Summary of Contents for Mitel MiVoice 6920

  • Page 1 Quick Reference guide MiVoice Deskphone 6920...

  • Page 2: Getting Started

    Getting started We recommend using the phone's user guide. For more information on handling the phone, please visit https://www.mitel.com/document-center/devices-and-accessories/ip- phones/6900-series/6900-sip-phones. Prerequisites Your desk phone must be provisioned to your account, or to your organization as a free seating phone. Navigating the phone The desk phone consists of handset, screen, navigation/select key, numpad, option keys and Soft keys (S-keys).
  • Page 3 Keys Top soft keys End call Bottom soft keys* Redial calls Menu Navigater On-hold Contacts Mute Answer with Call log headset or speakerphone Voicemail Settings Volume *Bottom soft keys with default settings, from left to right: Move here S-key Favorites Presence menu...
  • Page 4 Idle dispay Availability status icon is displayed on the top right (same as in the Softphone): • Available -green • Do Not Disturb - red with a strike Note! The availability is set on the setting page in the Softphone. Activity information is displayed in the bottom right with optionally End time of the current activity.
  • Page 5 Logging in or logging off from free seating phone Log in: 1. Enter the short (Alias) number in the Enter login number field. 2. Press Enter. 3. Enter PIN code. Your username is displayed on the screen when the login is successful. Log off 1.

  • Page 6: Missed Calls

    Answering an Incoming Call Answer an incoming call: 1. Lift your handset OR press the Answer button. Missed Calls Missed calls are indicated by the Missed Call text on the display. Check missed calls 1. Press the Call log S-key. A menu is displayed. 2.

  • Page 7: Transferring Calls

    Dial from the call log 1. Press the Call log S-key. A menu is displayed. 2. Navigate with the up and down key and select Incoming calls. 3. Press Enter. A menu with incoming calls is displayed. 4. Navigate with the up and down key and select the contact to call. 5.

  • Page 8: Holding Calls

    Holding calls 1. Press the On-Hold key to put the call on hold and play on-hold music, if that is configured. 2. Press the On-Hold key again to resume the held call. Conference 1. When a call is established with one party, press the Conference key and enter the number to the third party.
  • Page 9 Recording Record a call 1. Press the Recording S-key to toggle between Recording On and Recording Off. The status is reflected by an icon in the idle display. See Idle display description in this document. When Recording is started there will be a beep. There is no beep when Recording is stopped.
  • Page 10 Answer a monitored extension call during an ongoing call 1. Park the ongoing call by pressing the Park S-key. 2. Press the Extension S-key to answer the monitored call. Move a call to a desk phone 1. In an ongoing call, press the Move here S-key. 2.
  • Page 11 Listen to received messages 1. If there are pending messages, the message indicator is slowly flashing and the number of messages is displayed. 2. Press Voicemail S-key. Group Voicemail Call voicemail system 1. Press Group Voice Inbox S-key. Listen to received messages 1.

Table of Contents