HPE FlexNetwork 5510 HI Series Security Configuration Manual page 76

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The user is not configured on the LDAP server.
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The password entered by the user is incorrect.
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The administrator DN or password is not configured.
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Some user attributes (for example, the username attribute) configured on the NAS are not
consistent with those configured on the server.
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No user search base DN is specified for the LDAP scheme.
Solution
To resolve the problem:
1. Verify the following items:
The NAS and the LDAP server can ping each other.

The IP address and port number of the LDAP server configured on the NAS match those of

the server.
The username is in the correct format and the ISP domain for the user authentication is

correctly configured on the NAS.
The user is configured on the LDAP server.

The correct password is entered.

The administrator DN and the administrator password are correctly configured.

The user attributes (for example, the username attribute) configured on the NAS are

consistent with those configured on the LDAP server.
The user search base DN for authentication is specified.

2. If the problem persists, contact Hewlett Packard Enterprise Support.
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