Kyocera M5526cdw Frequently Asked Questions Manual
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Kyocera M5526cdw Frequently Asked Questions Manual

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Summary of Contents for Kyocera M5526cdw

  • Page 1 Frequently Asked Questions M5526cdw...

  • Page 2: Table Of Contents

    My M5526cdw displays an error indication. My M5526cdw does not turn on. My M5526cdw has a message on the display that a Paper Jam has occurred. Also, there is a flashing Attention light. Setting the Connection by Using the Wi-Fi Setup Tool (Microsoft Windows).

  • Page 3: My M5526Cdw Displays "Check Toner/Low Toner

    1. Check to ensure the toner is Genuine Kyocera Toner. 3. Make sure the Right Cover is closed all the way. You can do this by checking if the toner has the Kyocera Hologram on the toner bottle. To maintain quality, we recommend using genuine Kyocera toner containers, which must pass numerous quality inspections.

  • Page 4: How Do I Check The Toner Level On My M5526Cdw

    How do I check the Toner Level on my M5526cdw? The Toner Gauges can be checked on the display. Press the [Status / Job Cancel] key. Select [Toner Status] in the touch screen. The toner levels will be displayed. Press the [System Menu / Counter] key.
  • Page 5 Select [Report] in the touch screen. Select [Report Print] in the touch screen. Select [Status Page] in the touch screen. Check Toner Gauges at the bottom of the page. Toner Gauges Cyan 100 % Magenta 100 % Yellow 100 % Black 100 % FAQs M5526cdw...

  • Page 6: How Do I Access The Command Center Rx Webpage

    Open a Web Browser such as Internet Explorer then delete the text in the Address Field. Key in the IP address obtained from the Status Page then press Enter. The default login is Username: Admin (capital A) Password: Admin (capital A) FAQs M5526cdw...

  • Page 7: What Is The Administrator Login Via The M5526Cdw Op Panel

    What is the administrator login via the M5526cdw OP Panel? Username: 2600 Password: 2600 Where is the Serial Number located for the M5526cdw? Open the Multi-Purpose Tray to find the Serial Number. It will be a white label that looks like a barcode.

  • Page 8: How Do I Install The Windows Print Driver For My M5526Cdw

    How do I install the Windows Print Driver for my M5526cdw? Supported operating systems. Then select Run Anyway. Windows 10 Windows 8.1 Windows Server 2019 Windows Server 2016 Windows Server 2012 R2 Windows Server 2012 Note: If you install the driver in unsupported operating systems including Windows 7, Windows Server 2008 R2, and Windows Server 2008, a security message appears.
  • Page 9 Acknowledge the Energy Star Compliance notification by Select Yes to allow the driver to report issues to Kyocera in clicking OK. the event of an issue. If you do not wish to allow the reporting, select No. In the menu on the left select Express Install.

  • Page 10: My M5526Cdw Has Poor Image Quality

    My M5526cdw has poor image quality. To maintain quality, be sure to use genuine Kyocera toner. The use of non-genuine toner containers may cause failure. A label is affixed to our genuine supplies, as shown below. Replace the paper with new paper.

  • Page 11: My M5526Cdw Displays An Error Indication

    My M5526cdw displays an error indication. If an error occurs on the machine, the error message appears on the screen. Also, the Attention indicator on the operation panel will light up or flash. 1. How can I find information if an error occurs? When a specific error occurs, select the [?] key to show the Help screen.
  • Page 12 Verify that the media and size selected in the print driver matches the media and size in the cassette. 6. Why does the printer show Offline when connected USB? This is likely a communication issue. Use another USB port on the PC or another USB cable. FAQs M5526cdw...

  • Page 13: My M5526Cdw Does Not Turn On

    Try a different power cord if available. My M5526cdw has a message on the display that a Paper Jam has occurred. Also, there is a flashing Attention light. The first step is to determine the paper jam location. Take Remove all the paper.
  • Page 14 If the paper tears during removal, be sure to remove any loose scraps of paper from inside the machine. Scraps of paper left in the device could cause subsequent jamming. Push Cassette 1 back in. Push Cassette 1 back in. Open the multipurpose tray. FAQs M5526cdw...
  • Page 15 Scraps of paper left in the device could cause subsequent jamming. Open the duplex unit (C). Open the cover (A). Remove any jammed paper. Remove any jammed paper. Push and close the Rear Cover 1. FAQs M5526cdw...
  • Page 16 Paper Jam in the Document Processor Remove the originals from the Original Table. Open the top cover and remove any jammed paper. Remove originals from inside the document processor. Close the cover. FAQs M5526cdw...

  • Page 17: Setting The Connection By Using The Wi-Fi Setup Tool (Microsoft Windows)

    Turn on the computer. IP address (link local address) of the machine and computer is generated automatically. Insert the DVD (if your computer is equipped with one) or visit our web site and download the latest Wi-Fi setup tool https://www.kyoceradocumentsolutions.us/ FAQs M5526cdw...
  • Page 18 Configure the settings Select “Do not use WPS“. Select LAN cable and press Next. Press next. Press next. Press next. Select Easy setup and Press Next. FAQs M5526cdw...
  • Page 19 Software will show connecting status. Select Use device settings. Press Next. Setup Complete. Software will show connecting status. NOTE Only one device can be added at a time using Wi-Fi setup tool. It may take some time to search for the device. FAQs M5526cdw...

  • Page 20: Wireless Connection Setup By Using Wi-Fi Direct

    Login > [Network] > [WiFi Direct Settings] > [WiFi Direct] > On. Find Wi-Fi Direct SSID and password Press the Task Screen icon in the touch screen. Select Wi-FI Direct. Note the network name (SSID), IP address, and password. FAQs M5526cdw...
  • Page 21 [Cancel]. If the autorun screen is displayed, click [Run setup.exe]. If the user account management window appears, click [Yes] ([Allow]). Select [Maintenance]. Click [View License Agreement] and read the License Agreement. [Wi-Fi Setup Tool] > [OK]. Click [Accept]. FAQs M5526cdw...
  • Page 22 Configure the settings Select “Do not use WPS“. Select Wi-Fi Direct and press Next. Press Next. Press Next. Press Next. Select Advanced setup and Press Next. Select Express. FAQs M5526cdw...
  • Page 23 Select you network SSID and press Next. A list of available printers will be displayed, select your model and press Next. Software will show connecting status. Select your Network Authentication type and enter Password in the Pre-Shared Key field. Press Next. FAQs M5526cdw...
  • Page 24 Software will show connecting status. Setup Complete. Select Finish. NOTE Only one device can be added at a time using Wi-Fi setup tool. It may take some time to search for the device. FAQs M5526cdw...

  • Page 25: M5526Cdw It States, "Incorrect Login Username Or Password

    When trying to access the Command Center web page on my M5526cdw it states, “incorrect login Username or Password”. The default login is Admin (capital A) for both the Username and PW. If the issue persists, try a different browser.

  • Page 26: How Can I Print Onto "Special Media" Such As Envelopes Or Labels On My M5526Cdw

    How can I print onto “Special Media” such as Envelopes or Labels on my M5526cdw? For special media you must use the Multipurpose tray. Open the MP tray and load the desired media type. Open the multipurpose tray. Next, the settings need to be configured on the device for the paper that was loaded.

  • Page 27: Installing The Apple Os Print Driver

    Kyocera driver. The Setup guide also has install and setup instructions in case you need a visual help file. Double click on the package (.pkg) file to start the install.
  • Page 28 Print option (for PCL and PDF output), Or enabling Select continue. Kyocera Net Manager. Select install (1) Enter the Admin Username and password for computer. And select install software.
  • Page 29 Apple computer. Now for the actual printer setup. First verify that your Kyocera device is powered on and connected to USB or network. Select the apple icon in upper left corner of computer screen, select System Preferences, then select Printers and Scanners.
  • Page 30 IP, this is the most common and preferred method, Select the IP tab. Verify the Protocol is set to Line printer daemon/LPD, this is the recommended protocol for Kyocera printers. Enter the IP address of the desired printer, the queue will remain blank.

  • Page 31: Installing Kyocera Quick Scan Utility. For Usb And Network Connected Devices

    Agree to the User Account Control. https://www.kyoceradocumentsolutions.us/ Click on support and select download center. Enter the M5526cdw in the field and press blue down arrow. Select software from the 3 choices and find the Kyocera Quick Scan 2.1. Extraction will start, press next.
  • Page 32 Select Ok at energy saver popup. Once your device is found, highlight it and click on Install. Select which Icons you would like on the desktop. Press Ok. Select Express Install. Select Finish. Exit out of Installer. FAQs M5526cdw...

  • Page 33: Using Kyocera Quick Scan Utility. For Usb And Network Connected Device

    Using Kyocera Quick Scan Utility. For USB and network connected device. (Windows PC only) Setup To use the Quick Scan utility, Place your original on the Press Start Scan. Once complete scan file will be in the folder Document feeder or glass.
  • Page 34 Kyocera Document Solutions does not warrant that any specifications mentioned will be error-free. Specifications are subject to change without notice. Information is correct at time of going to press. All other brand and product names may be registered trademarks or trademarks of their respective holders and are hereby acknowledged.

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