Troubleshooting - Dog trace d–fence Service Instructions Manual

Basic requirements
● Never lay the antenna wire close to electric and telephone cables, television or satellite
antenna leads . If you are unable to avoid crossing these conductors, try to cross them at
the right angles if it is possible (avoid parallel running of the antenna cable along them) .
● Disconnect the power adapter of the transmitter from the mains during a thunderstorm,
namely unplug the antenna connector .
Safety measures
● Keep the d–fence transmitter and the receiver out of children's reach .
● Avoid water penetration in the collar when it is open (namely when batteries are being
changed), in the transmitter unit or in the power adaptor .
● Remove the batteries from the collar if you will not use it for 3 months or longer .
● Never leave a flat battery in the collar; it may leak and damage your receiving belt .
● If you did not use the collar for a long time, check it carefully whether it works properly .
● Before every application check the attachment of the electrodes (by hand) .
● Do not put the collar in places that are exposed to high temperatures, e . g . at the car window .
● Before the collar is to be attached for the first time, you should have your dog examined
by your vet to be sure that it is capable of wearing the receiving collar .
● The system is automatically activated as soon as your pet enters the restricted zone,
however, despite the excellent reliability of the product, it might be activated uninten-
tionally in certain circumstances . Therefore, you should never leave your dog unattended
while it is wearing this collar .
● Repeated friction of electrodes against the pet's skin can cause skin irritation . If this
happens, take off the collar and do not use it until all traces of skin irritation disappear .
● Do not let the dog wear the collar for more than 12 hours a day and take it off when
taking your pet home .
Maintenance
Do not use volatile substances such as thinners and petrol to clean your d–fence . Clean the
receiver regularly with a damp cloth and dry it with a soft cloth . To retain water-tightness,
we recommend you to replace the rubber seal under the receiver's cover once a year .

Troubleshooting

● Before turning to your supplier with a problem, re-read carefully this Service Instructions
manual and make sure it is not caused by a low battery voltage or due to incorrect use .
● If there is a problem with operation, reinitialize the system by removing the battery from
the receiving collar . Wait a few minutes and then reinstall the battery, minding the correct
polarity . Check the function as per the description in section "Checking your d–fence" .
● Check to see if the collar is duly attached to and adjusted round the god's neck; make
sure that the electrodes are in contact with its skin . If necessary, replace short electrodes
with long ones .
● Check the state of battery .
● Make sure that the antenna wire is properly connected to the transmitter, the loop is not
cut off, and that its resistance is not too high (the loop resistance must be below 10 Ω) .
● Make sure that the power adapter is correctly connected to the transmitter and to the
mains power supply .
● Make sure that the switch on the rear side of the transmitter is set to "ON" (and if the
green LED is on) .
● Make sure that there is no strong source of radio interference in the neighborhood .
● If the problem persists, contact your supplier .
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