Maintenance; Troubleshooting - Dog trace d-control 640 Manual

Maintenance

Never use volatile agents such as thinners, petrol, or various cleaners to clean your Dogtrace d-control.
Use a soft damped cloth and a neutral clearing agent if necessary.
The receiver (collar) Dogtrace d-control is water-tight only on condition of a good state of the seal
and after its treatment with silicone vaseline. If this is fulfilled, your dog can even swim with that. In
order to maintain the water-tightness of your receiver, we recommend to replace the rubber seal under
the receiver's cover and treat it with silicone vaseline. After every replacement of the battery in the collar,
make sure that the seal is properly cleaned and settled and that the screws are adequately tightened.
Check them regularly and tighten them only adequately! The remote controller is dustproof and moisture
resistant! It is definitely not suitable to expose it to rain or spraying water. Protect it against water and
moisture however it is possible. If it is dropped into water, it will certainly be irrecoverably damaged or
destroyed. If you do not use the unit for a long time, remove the batteries from your remote controller
and receiver. The collar will remember the preset configuration (auto encoding). When you turn it on next
time, it will be in the mode you selected last time.

Troubleshooting

If your device seems to operate improperly, read this manual again, check the receiver battery
and replace it if necessary.
Try to initialize the receiver by removing the battery from the battery holder in the receiver, then use a
metal tool (e.g. a screwdriver, scissors, etc.) and short-circuit both contacts of battery holder
for approximately two seconds, and then put the battery back in its place observing the correct
polarity. A beep sound is emitted indicating the correct installation of the battery.
If the problem still persists, try to program the transmitter with receiver again according to the
instructions in this manual.
If the problem still persists, contact the dealer.
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