Warranty Terms And Conditions - Dog trace d–fence Service Instructions Manual

Warranty terms and conditions

1. The warranty period starts running on the date of sale when the official authorized
seller sold the unit to the consumer . The condition for lodging a claim is the confirma-
tion of the Certificate of Warranty by the official authorized seller . The current list of
authorized sellers of Dogtrace product sellers is openly available at www.dogtrace.com
or it is available at our office and at our sales representatives .
2. The warranty provided does not apply to product faults caused by:
a) Incompetent installation or by failure to follow instructions in the manufacturer's
manual .
b) Misuse of the product .
c) Unsuitable storage or servicing of the product .
d) Incompetent intervention or repair without informing the manufacturer .
e) As a result of a natural disaster or any inevitable event .
f) Modification of the goods carried by the consumer if such a modification resulted
in damage to or fault of the goods .
g) Due to a mechanical damage caused by the consumer .
h) Any other procedure carried by the consumer, being in conflict with these warranty
terms and conditions and/or the servicing instructions .
3. The warranty provided is only applies to the goods purchased from the official
authorized seller .
4. The warranty cannot be claimed unless the goods are completely paid for or if the
goods are bought at sale .
5. The claimant is obliged to prove the fault of the product which he/she makes a com-
plaint of; enable the manufacturer to check the legitimacy of the product faults and
assessment of the scope of the product faults and shall not repair the product by himself
or have it repaired by any third person . At the same time, s/he is obliged to submit the
product to the manufacturer at a state enabling to assess the faults . If it be to the con-
trary, s/he loses claim arising from liability of the manufacturer for product faults .
6. Claims of the consumer arising from liability of the manufacturer for product faults arise
from general obligatory legal regulations . In the event of a demonstrable material fault,
the manufacturer is liable to replace the faulty product with a perfect one .
7. Other rights and liabilities of the manufacturer and the person entitled from claim are
set up by relevant general obligatory legal regulations of this country .
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