Polycom SoundStation IP 4000 User Manual
Polycom soundstation ip 4000: user guide
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Summary of Contents for Polycom SoundStation IP 4000
- Page 1 User Guide ® SoundStation IP 4000 SIP...
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Page 2: Table Of Contents
Contents Introduction ..........1 Parts List ........... 1 Installing SoundStation IP 4000 SIP ..... 2 ® Connecting Network and Power Source ........2 Features ............ 3 Using SoundStation IP 4000 SIP ....4 ® Placing a Call ................4 Answering a Call ..............4 Call Hold ................5 Microphone Mute ..............5 General Key Use ..............5... - Page 3 Modifications ................16 Installation Instructions ............16 Plug Acts as Disconnect Device ..........16 Industry Canada (IC) ............17 CE and VCCI Mark ..............17 Polycom Limited Warranty and Limitation Liability ......18 Exclusions ..........19 Warranty Exclusive........19 Service Agreements........19 Limitations of Liability ....... 19 Disclaimer ..........
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Page 4: Introduction
IP 4000 SIP package. are missing any items, please contact your ® Check this list before installation to ensure SoundStation IP 4000 SIP reseller. ® Polycom SoundStation IP 4000 SIP Network Cable Power Interface Module Extension Microphones Quick Start Guide Power Cord... -
Page 5: Installing Soundstation
SoundStation IP 4000 SIP phone. If you tor should review and can also be found at: require additional information or assis- www.polycom.com tance with your new phone, please contact your System Administrator. Connecting Network and Power Source AC Power Option... -
Page 6: Features
Features LED Indicators ® The LEDs located on the top of your SoundStation IP 4000 indicate the current status of the phone. Green - your call is in progress. Flashing green - a call is incoming. Blinking green - your call is held by the far end. Red - your call is muted. -
Page 7: Using Soundstation Placing A Call
To obtain the IP address of your phone, joe@205.173.1.24 press followed by System Status sip: jane@polycom.com General. The IP address is listed together with other network information. Answering a Call When a second call comes in, the soft key or the Answer soft Press the keys don’t change. -
Page 8: Call Hold
Call Hold During a call, press the Hold soft key. The The three LEDs will blink red to indicate call will be placed on hold and this will be that the call is on hold. indicated on the display. Press the Resume soft key to retrieve the call. -
Page 9: Transferring A Call
Transferring a Call 1. During a call, press the Trnsfer soft 4. The call may be transferred without key (the active call is placed on consultation by immediately press- ing the Trnsfer soft key again, hold). 2. (Optional) If an immediate, non-con- sultative transfer is required, press Press the Trnsfer soft key again after the Blind soft key. -
Page 10: Volume Adjustment
Volume Adjustment Press the volume keys to adjust speaker volume during a call. Pressing these keys in the idle state adjusts the ringer volume. Do Not Disturb To prevent the phone from ringing on A flashing icon and text on the display incoming calls, activate the Do Not Disturb indicates that Do Not Disturb is on. -
Page 11: Call Lists
Call Lists A local list of calls missed, received, and about the call. 4. Choose Save to store the contact to placed is maintained by the phone. the Contact Directory. Press . Select Directories followed 5. Choose Clear to delete the call from by Missed, Received, or Placed Calls as list. -
Page 12: Speed Dial
Speed Dial Pre-assigned numbers can be associated with speed dial entries for rapid automated dialing. Speed dial entries can be viewed from the idle display by pressing To assign John to a Speed Dial entry: 4. Press Save to confirm or 1. -
Page 13: Shared Lines
Shared Lines The phone supports shared lines . If two The shared line icon changes to a moving phones share a line, an incoming call to icon when the line is in use remotely. that number will cause both phones to Calls on shared lines can be transferred, ring. -
Page 14: Distinctive Ringing / Call Treatment
To listen to voice messages: Voice Mail is an optional feature 1. Press and select Features and configured on the server and may not Messages. be supported on your particular system. *,† 2. Select Message Center Contact your System Administrator to 3. -
Page 15: Instant Messaging
To add or delete a contact from your buddy list, or block a contact: 4. Use the arrow keys or the Change soft 1. Press , select Directories, and Contact Directory. key to switch between Enabled or 2. Using the arrow keys, scroll through Disabled status. -
Page 16: Phone Restart
Phone Restart Periodically, the phone may require a user restart. Reasons for this include accepting a In the case of problems, it may be new configuration or new software. possible to restore normal operation To restart the phone: of your phone without rebooting. ►... -
Page 17: Troubleshooting
Troubleshooting No Dial-Tone Verify power is correctly applied to the ® SoundStation IP 4000 SIP phone: • Check that the display is illuminated. • Make sure that the network cable is inserted properly on the bottom of the phone (try unplugging and re- inserting the cable). - Page 18 No Response from Feature Key Presses Verify phone is in active state: • Make a call to the phone to check • Reboot the phone to attempt re-regis- for inbound call display and ring- tration to the server. ing as normal. If successful, try to press feature keys within the call to access Directory or Buddy Status for example.
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Page 19: Safety And Compliance
Modifications by Polycom, Inc. could void the user’s In accordance with Part 15 of the FCC Rules, the user is cautioned that any chang- authority to operate the equipment. -
Page 20: Industry Canada (Ic)
IP 4000 SIP is marked A full copy of the Declaration of Confor- with the CE mark. This mark indicates mity can be obtained from Polycom Ltd., compliance with EEC directories 89/336/ 270 Bath Road, Slough, Berkshire, SL1 EEC and 73/23/EEC. -
Page 21: Polycom Limited Warranty And Limitation Liability
Polycom or its Products returned to Polycom must be authorized reseller. sent prepaid and packaged appropriately Polycom’s sole obligation under this ex-... -
Page 22: Exclusions
Exclusions Polycom will not be liable under this • Unauthorized use of common carrier limited warranty if its testing and exami- communication services accessed nation disclose that the alleged defect or through the product. malfunction in the product does not exist •... -
Page 23: Disclaimer
Limited Warranty and Limitation of Polycom, the Polycom logo design, and Liability. SoundStation are trademarks of Polycom, All rights reserved under International and Inc. - Page 24 ITY, FITNESS FOR A PARTICULAR AN ACTION OF CONTRACT, TORT OR PURPOSE AND NONINFRINGEMENT. OTHERWISE, ARISING FROM, OUT IN NO EVENT SHALL THE AUTHORS OF OR IN CONNECTION WITH THE OR COPYRIGHT HOLDERS BE LI- SOFTWARE OR THE USE OR OTHER ABLE FOR ANY CLAIM, DAMAGES DEALINGS IN THE SOFTWARE.
- Page 25 4750 Willow Road Pleasanton, CA 94588 ©2004 Polycom, Inc. All rights reserved. Polycom, the Polycom logo design, and SoundStation are registered trademarks and the industrial design of SoundStation are trademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of their respective companies.
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