Polycom SoundPoint IP 500 User Manual
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Polycom SoundPoint IP 500 User Manual

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IP 500 SIP 1.4.x

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Summary of Contents for Polycom SoundPoint IP 500

  • Page 1 All manuals and user guides at all-guides.com User Guide ® SoundPoint IP 500 SIP 1.4.x...

  • Page 2: Table Of Contents

    All manuals and user guides at all-guides.com Contents Introduction ..........1 Parts List ........... 1 Installing SoundPoint IP 500 SIP....2 ® Connecting Network and Power Source........2 Connecting the Handset and Optional Headset ....3 Attaching the Base..............3 Features ............ 4 Key Descriptions .........
  • Page 3 Modifications................20 Installation Instructions ............20 Plug Acts as Disconnect Device ..........20 Industry Canada (IC) ............21 CE and VCCI Mark ..............21 Polycom Limited Warranty and Limitation Liability ......21 Exclusions ..........22 Warranty Exclusive........22 Service Agreements........22 Limitations of Liability ....... 22 Disclaimer..........

  • Page 4: Introduction

    IP 500 SIP package. Check missing any items, please contact your ® this list before installation to ensure that SoundPoint IP 500 SIP reseller. ® Polycom SoundPoint IP 500 SIP Power Adapter (specification varies according to country) Directories Services Menu...

  • Page 5: Installing Soundpoint Ip 500 Sip

    ® Point IP 500 SIP telephone. If you re- should review and can also be found at quire additional information or assistance http://www.polycom.com. with your new telephone, please contact your System Administrator. Connecting Network and Power Source AC Power Option...

  • Page 6: Connecting The Handset And Optional Headset

    2. Connect the headset (optional accessory) to the headset jack on the back of the telephone. For a list of compatible headsets, go to: http://eknowledge.polycom.com and follow the”Knowledge base” HEADSET HANDSET link. Attaching the Base 1. Place all cords in the recessed area 2.

  • Page 7: Features

    All manuals and user guides at all-guides.com Features Line/Speed Dial Keys Use these keys to activate up to three lines or speed dials that can be assigned to your telephone. Display Control Keys Speakerphone Use the arrow keys to scroll through the Microphone Mute displayed information.

  • Page 8: Key Descriptions

    All manuals and user guides at all-guides.com Key Descriptions Feature Key Description Allows for handsfree communication during calls. Mutes audio transmission locally during calls. Allows users to place and receive calls through an optionally con- Directories Directories nected headset. Directories Services Line or Speed Dial keys.

  • Page 9: Using Soundpoint

    System Status Buddy Status Menu Services Transfer Do Not Disturb Menu sip: jane@polycom.com General. The IP address is listed together with My Status Voice Mail Call Lists other network information. Call Lists Messages PQRS WXYZ Redial...

  • Page 10: Answering A Call

    All manuals and user guides at all-guides.com Conference Directories Answering a Call Services Menu Using the Handset: Call Lists Incoming calls may be Messages Pick up the handset. ignored by pressing the Buddy Status Reject soft key or Do Not Disturb Using Handsfree Speakerphone Mode: My Status during ringing.

  • Page 11: General Key Use

    All manuals and user guides at all-guides.com Directories Menu Menu Directories Services Messages Messages Services General Key Use Do Not Disturb Conference Do Not Disturb Conference To navigate through menus and to enter data, Transfer Transfer these are useful tips: PQRS WXYZ Redial...

  • Page 12: Call Timer

    All manuals and user guides at all-guides.com Call Timer Call progress on an active call is monitored through a local call timer. This is visible within the active call window on the display. Directories Services Menu Call Lists Ending a Call Conference Directories Messages...

  • Page 13: Do Not Disturb

    All manuals and user guides at all-guides.com Menu Messages Do Not Disturb Press to prevent the telephone (Optional) If multiple lines are in use, Do Do Not Disturb from ringing on incoming calls. A flashing Not Disturb can be set on a line-by-line icon and text on the display indicates that basis.

  • Page 14: Display Contrast

    All manuals and user guides at all-guides.com Display Contrast To adjust the contrast on the display to a comfortable level: Conference Directories 3. Press the Ok or Cancel soft keys to 1. Press Menu . Select Settings fol- accept or cancel changes. lowed by Contrast.

  • Page 15: Contact Directory

    All manuals and user guides at all-guides.com Contact Directory 7. Press Save to confirm or Cancel to In addition to a directory of missed, placed, abandon the changes then press or received calls, the telephone can store a Exit to return to the idle display. local directory of 200 or more contacts*.

  • Page 16: Multiple Lines

    All manuals and user guides at all-guides.com To remove a Speed Dial entry: An additional speed dial key for Jane can be added to the previous example as follows: Conference Directories 1. Press and select Contact 5. Repeat steps 1 and 2 above for Jane’s Directory.

  • Page 17: Multiple Call Appearances

    All manuals and user guides at all-guides.com Multiple Call Appearances Each line configured on the telephone can have two call appearances. This is useful if there is an active call and an incoming call arrives on the same line. In the example shown, extension 9301 is in an outbound call with 9304.

  • Page 18: Voicemail And Voice And Text Messaging

    All manuals and user guides at all-guides.com Voicemail and Voice and Text Messaging Users can send and receive both Voice 5. Enter the desired extension or SIP URL. Press the 1/A/a soft key Text messages on the telephone. Received messages will be indicated by a flashing to alternate between numeric and Message Waiting Indicator LED on the upper/lower case alphanumeric...

  • Page 19: Distinctive Ringing / Call Treatment

    All manuals and user guides at all-guides.com Distinctive Ringing / Call Treatment 5. Press the Save soft key or Cancel Users can set distinctive incoming ringing to abandon the change then press tones for contacts in their local directory. to return to the idle dis- This allows identification of a contact by a Conference Directories...

  • Page 20: Instant Messaging

    All manuals and user guides at all-guides.com To view and change Presence settings: Menu 1. Press and select Presence. 4. Choose Watcher List to see which telephones are currently monitoring 2. Choose My Status to change your your status. Press the Block soft key Messages own status (online, busy, etc.).

  • Page 21: Phone Reboot

    All manuals and user guides at all-guides.com Phone Reboot Periodically, the telephone may require a user Conference Directories Services reboot. Reasons for this include accepting a Menu Call Lists new configuration or new software. Messages Buddy Status Do Not Disturb To reboot the telephone, simultaneously press My Status and hold the Messages, Microphone Mute,...
  • Page 22 • Ensure the headset amplifier (if pres- ent) is turned on and/or the volume For a list of compatible headsets, go to: is correctly adjusted. http://eknowledge.polycom.com and fol- low the link to “Knowledge base”. No Response from Feature Key Presses Conference...

  • Page 23: Safety And Compliance

    Modifications In accordance with Part 15 of the FCC by Polycom, Inc. could void the user’s Rules, the user is cautioned that any chang- authority to operate the equipment. es or modifications not expressly approved Installation Instructions L’Installation doit être exécutée confor-...

  • Page 24: Industry Canada (Ic)

    Polycom or its Products returned to Polycom must be authorized reseller. sent prepaid and packaged appropriately Polycom’s sole obligation under this ex-...

  • Page 25: Exclusions

    All manuals and user guides at all-guides.com Exclusions Polycom will not be liable under this • Unauthorized use of common carrier limited warranty if its testing and exami- communication services accessed nation disclose that the alleged defect or through the product.

  • Page 26: Disclaimer

    Limited Warranty and Limitation of Polycom, the Polycom logo design, and Liability. SoundPoint are trademarks of Polycom, All rights reserved under International and Inc.
  • Page 27 All manuals and user guides at all-guides.com ITY, FITNESS FOR A PARTICULAR AN ACTION OF CONTRACT, TORT OR PURPOSE AND NONINFRINGEMENT. OTHERWISE, ARISING FROM, OUT IN NO EVENT SHALL THE AUTHORS OF OR IN CONNECTION WITH THE OR COPYRIGHT HOLDERS BE LI- SOFTWARE OR THE USE OR OTHER ABLE FOR ANY CLAIM, DAMAGES DEALINGS IN THE SOFTWARE.
  • Page 28 Milpitas, CA 95035 ©2003 Polycom, Inc. All Rights Reserved. Polycom®, SoundPoint®, and the Polycom logo design are registered trademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of their respective compainies. 1725-11519-001 Rev. B...

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