Tracking Phone Messages; Configuring Phone Messages - NEC UNIVERGE SV8100 Applications

Issue 1.0
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7.2
7.3
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The responses are displayed on the bottom line of the phone above each
of the softkeys.
Selecting a softkey sends the associated response to the attendant.
Selecting Exit sends a response to the attendant indicating that the
recipient did not select a reply.

Tracking Phone Messages

The Phone Message status is tracked in the full window mode of the desktop
application in the active call area. A Phone Message entry appears in the
same manner as the Quick Message entry described above and can be
cleared in the same manner. Refer to Section
on page 6-7.
The primary difference in this implementation is that the set of predefined
Phone Messages and responses is configurable for each attendant. The
Preferences menu is updated to include a new Phone Message tab used to
maintain the set of predefined Phone Messages and Responses.

Configuring Phone Messages

A set of predefined Phone Messages and Responses are maintained
At the local PC for each attendant, the Preferences menu includes a new
Phone Message tab used to maintain the set of predefined Phone Messages
and Responses.
An example of this screen is shown in
Phone Messages.
6.2 Tracking Quick Messages
Figure 6-8 Preferences – Configuring
3rd-Party Services
SV8100